Question 1

The best general purpose search engines are capable of reaching information on the hidden Internet.

Accepted Answer

A) True 
 B)False

Question 2

Which of these documents would not qualify as primary research?

Accepted Answer

A) A recent survey of your company's top clients 
B) The most recent issue of a trade magazine in your industry 
C) Notes from a conversation you recently had with a local government official 
D) Your company's latest balance sheet 
A) A recent survey of your company's top clients 
B) The most recent issue of a trade magazine in your industry 
C) Notes from a conversation you recently had with a local government official 
D) Your company's latest balance sheet

Question 3

Which of the following is not a characteristic of online databases?

Accepted Answer

A) They often categorize information by subject area. 
B) They offer access to many materials that are not accessible through standard search engines. 
C) Using them requires knowledge of basic search techniques. 
D) Most of them are available free of charge. 
A) They often categorize information by subject area. 
B) They offer access to many materials that are not accessible through standard search engines. 
C) Using them requires knowledge of basic search techniques. 
D) Most of them are available free of charge.

Question 4

A ________ is an unbiased condensation of the information uncovered in your research.

Accepted Answer

A) problem statement 
B) research summary 
C) cause and effect analysis 
D) primary collation 
A) problem statement 
B) research summary 
C) cause and effect analysis 
D) primary collation

Question 5

Possible uses of online monitoring tools include all of the following except

Accepted Answer

A) subscribing to newsfeeds from blogs and websites. 
B) following people on Twitter and other microblogs. 
C) entering key terms into general-purpose search engines. 
D) setting up alerts on search engines and online databases. 
A) subscribing to newsfeeds from blogs and websites. 
B) following people on Twitter and other microblogs. 
C) entering key terms into general-purpose search engines. 
D) setting up alerts on search engines and online databases.

Question 6

List the three major disadvantages of Internet search engines; then, briefly describe other electronic research tools that overcome those shortcomings.

Accepted Answer

The three disadvantages of Internet sear

Question 7

Explain important considerations to keep in mind when deciding whether to conduct an interview face-to-face or via email.

Accepted Answer

Face-to-face interviews give you the opp

Question 8

A(n)________ suggests what ought to be done in response to the information you have presented in your report.

Accepted Answer

recommendation
Explanation:Rec

Question 9

A work is not considered copyrighted until it is legally registered.

Accepted Answer

A) True 
 B)False

Question 10

Unlike most search engines, a web directory yields results that have been screened by human editors.

Accepted Answer

A) True 
 B)False

Question 11

According to the fair use doctrine

Accepted Answer

A) plagiarism is not an issue in the business world-it is a problem only in schools and academic circles. 
B) crediting sources is all that is necessary to avoid legal problems. 
C) once material is made public, it no longer belongs to the author. 
D) you can use other people's work only if you don't prevent them from benefiting as a result. 
A) plagiarism is not an issue in the business world-it is a problem only in schools and academic circles. 
B) crediting sources is all that is necessary to avoid legal problems. 
C) once material is made public, it no longer belongs to the author. 
D) you can use other people's work only if you don't prevent them from benefiting as a result.

Question 12

The answers you receive from a person you're interviewing will be influenced by

Accepted Answer

A) the types of questions you ask. 
B) the way you ask your questions. 
C) his or her cultural and language background. 
D) all of the above. 
A) the types of questions you ask. 
B) the way you ask your questions. 
C) his or her cultural and language background. 
D) all of the above.

Question 13

"Do you think the styling of the new Mini Cooper is a departure from previous styling?" is an example of an open-ended question.

Accepted Answer

A) True 
 B)False

Question 14

A survey is considered reliable if it measures what it is intended to measure.

Accepted Answer

A) True 
 B)False

Question 15

Briefly explain the difference between trade journals and academic journals.

Accepted Answer

Trade journals provide informa

Question 16

The recommendations you make in a report should

Accepted Answer

A) interpret the results of your research. 
B) not be limited by the report's conclusion. 
C) tell audience members what they want to hear. 
D) adequately describe the steps that come next. 
A) interpret the results of your research. 
B) not be limited by the report's conclusion. 
C) tell audience members what they want to hear. 
D) adequately describe the steps that come next.

Question 17

When you need to consult government documents, your only option is to go to the appropriate government office in your city.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a closed-ended question?

Accepted Answer

A) Would you rate the proposed expansion plan as likely to succeed or unlikely to succeed? 
B) What do you see as the primary benefit of the proposed expansion plan for your family? 
C) What corporate goals does the expansion help achieve? 
D) How will the expansion affect day-to-day operations? 
A) Would you rate the proposed expansion plan as likely to succeed or unlikely to succeed? 
B) What do you see as the primary benefit of the proposed expansion plan for your family? 
C) What corporate goals does the expansion help achieve? 
D) How will the expansion affect day-to-day operations?

Question 19

The difference between primary sources and secondary sources is that primary sources are those you create specifically for your project.

Accepted Answer

A) True 
 B)False

Question 20

Provide an example of a conclusion, and then give an example of a recommendation on the same topic.

Accepted Answer

"Our company's last 12 utility bills cle

Exam 13: Finding, Evaluating, and Processing Information

The best general purpose search engines are capable of reaching information on the hidden Internet.

Which of these documents would not qualify as primary research?

Which of the following is not a characteristic of online databases?

A ________ is an unbiased condensation of the information uncovered in your research.

Possible uses of online monitoring tools include all of the following except

List the three major disadvantages of Internet search engines; then, briefly describe other electronic research tools that overcome those shortcomings.

Explain important considerations to keep in mind when deciding whether to conduct an interview face-to-face or via email.

A(n)________ suggests what ought to be done in response to the information you have presented in your report.

A work is not considered copyrighted until it is legally registered.

Unlike most search engines, a web directory yields results that have been screened by human editors.

According to the fair use doctrine

The answers you receive from a person you're interviewing will be influenced by

"Do you think the styling of the new Mini Cooper is a departure from previous styling?" is an example of an open-ended question.

A survey is considered reliable if it measures what it is intended to measure.

Briefly explain the difference between trade journals and academic journals.

The recommendations you make in a report should

When you need to consult government documents, your only option is to go to the appropriate government office in your city.

Which of the following is a closed-ended question?

The difference between primary sources and secondary sources is that primary sources are those you create specifically for your project.

Provide an example of a conclusion, and then give an example of a recommendation on the same topic.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

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