Question 1

When writing for multicultural audiences, it's important to

Accepted Answer

A) be brief. 
B) be direct and assertive. 
C) address international correspondence exactly as you would in the U.S. 
D) explain that you aren't sure about what they expect. 
A) be brief. 
B) be direct and assertive. 
C) address international correspondence exactly as you would in the U.S. 
D) explain that you aren't sure about what they expect.

Question 2

________ is a fear of strangers and foreigners.

Accepted Answer

Xenophobia
Explanation:What people don't

Question 3

Cultural ________ is an appreciation for cultural differences that affect communication and the ability to adjust one's communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.

Accepted Answer

competency
Explanation:Cultura

Question 4

Cultural ________ is the pattern of physical cues, environmental stimuli, and implicit understanding that convey meaning between two members of the same culture.

Accepted Answer

context
Explanation:The two cu

Question 5

All of the following except ________ can promote ethical choices across cultures.

Accepted Answer

A) sending honest messages 
B) respecting cultural differences 
C) capturing the moral high ground 
D) sending and receiving messages without judgment 
A) sending honest messages 
B) respecting cultural differences 
C) capturing the moral high ground 
D) sending and receiving messages without judgment

Question 6

________ is the practice of assigning a wide range of generalized attributes to an individual on the basis of membership in a particular culture or social group.

Accepted Answer

Stereotyping
Explanation:Stereotyping is

Question 7

When it comes to the future,

Accepted Answer

A) people of all cultures view planning as a valuable task. 
B) individual views may differ, but culture generally does not determine one's view of the future. 
C) some societies view planning as a waste of time. 
D) none of the above. 
A) people of all cultures view planning as a valuable task. 
B) individual views may differ, but culture generally does not determine one's view of the future. 
C) some societies view planning as a waste of time. 
D) none of the above.

Question 8

In some cultures, planning for the future is regarded as a waste of time.

Accepted Answer

A) True 
 B)False

Question 9

When conducting business with others who speak a language other than English, it is best to avoid trying to speak any words or phrases in their language.

Accepted Answer

A) True 
 B)False

Question 10

In a ________-context culture such as exists in Germany, people rely more on verbal communication and less on circumstances and implied meaning.

Accepted Answer

low
Explanation:Germany, much

Question 11

Intercultural communication can challenge supervisors in all of the following ways except

Accepted Answer

A) connecting on an interpersonal level with diverse employees. 
B) providing motivation to diverse employees. 
C) getting a broader range of views and ideas from diverse employees. 
D) fostering cooperation and harmony among diverse employees. 
A) connecting on an interpersonal level with diverse employees. 
B) providing motivation to diverse employees. 
C) getting a broader range of views and ideas from diverse employees. 
D) fostering cooperation and harmony among diverse employees.

Question 12

People in the United States generally

Accepted Answer

A) view hard-earned material comfort as a worthy goal. 
B) believe that people who work hard are no better than those who don't work hard. 
C) condemn materialism and prize a carefree lifestyle. 
D) spend far less time on the job than German workers. 
A) view hard-earned material comfort as a worthy goal. 
B) believe that people who work hard are no better than those who don't work hard. 
C) condemn materialism and prize a carefree lifestyle. 
D) spend far less time on the job than German workers.

Question 13

The level of cultural diversity at a company will have little effect on business communication at that company.

Accepted Answer

A) True 
 B)False

Question 14

In general, attitudes toward work and success are consistent across the world.

Accepted Answer

A) True 
 B)False

Question 15

When preparing a message to someone from another culture, you should

Accepted Answer

A) never write more than a single paragraph. 
B) assume that the audience is familiar with common U.S. phrases and references. 
C) be sure to remove all graphics, in case they might offend someone. 
D) be careful to express numbers and dates in the format used in that person's culture. 
A) never write more than a single paragraph. 
B) assume that the audience is familiar with common U.S. phrases and references. 
C) be sure to remove all graphics, in case they might offend someone. 
D) be careful to express numbers and dates in the format used in that person's culture.

Question 16

What is culture?

Accepted Answer

Culture is a shared system of

Question 17

Cultural context refers to the pattern of physical cues, environmental stimuli, and implicit understanding that conveys meaning between members of the same culture.

Accepted Answer

A) True 
 B)False

Question 18

Cultural differences appear in a number of important areas, including

Accepted Answer

A) nonverbal signals. 
B) gender. 
C) religion. 
D) all of the above. 
A) nonverbal signals. 
B) gender. 
C) religion. 
D) all of the above.

Question 19

Associating youth with strength and age with declining powers is

Accepted Answer

A) a universal trait that characterizes all cultures. 
B) common in European cultures, but not in the U.S. 
C) common in the U.S., but not in many Asian societies. 
D) an outdated practice. 
A) a universal trait that characterizes all cultures. 
B) common in European cultures, but not in the U.S. 
C) common in the U.S., but not in many Asian societies. 
D) an outdated practice.

Question 20

When you react ethnocentrically, you

Accepted Answer

A) assume that your culture is superior to others. 
B) recognize the differences that exist between your culture and other cultures. 
C) focus on the possibility that your words and actions will be misunderstood. 
D) do all of the above. 
A) assume that your culture is superior to others. 
B) recognize the differences that exist between your culture and other cultures. 
C) focus on the possibility that your words and actions will be misunderstood. 
D) do all of the above.

Exam 3: Communicating in a World of Diversity

When writing for multicultural audiences, it's important to

________ is a fear of strangers and foreigners.

Cultural ________ is an appreciation for cultural differences that affect communication and the ability to adjust one's communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.

Cultural ________ is the pattern of physical cues, environmental stimuli, and implicit understanding that convey meaning between two members of the same culture.

All of the following except ________ can promote ethical choices across cultures.

________ is the practice of assigning a wide range of generalized attributes to an individual on the basis of membership in a particular culture or social group.

When it comes to the future,

In some cultures, planning for the future is regarded as a waste of time.

When conducting business with others who speak a language other than English, it is best to avoid trying to speak any words or phrases in their language.

In a ________-context culture such as exists in Germany, people rely more on verbal communication and less on circumstances and implied meaning.

Intercultural communication can challenge supervisors in all of the following ways except

People in the United States generally

The level of cultural diversity at a company will have little effect on business communication at that company.

In general, attitudes toward work and success are consistent across the world.

When preparing a message to someone from another culture, you should

What is culture?

Cultural context refers to the pattern of physical cues, environmental stimuli, and implicit understanding that conveys meaning between members of the same culture.

Cultural differences appear in a number of important areas, including

Associating youth with strength and age with declining powers is

When you react ethnocentrically, you

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