Exam 10: Elements of a Great Sales Presentation
Exam 1: The Life, Times, and Career of the Professional Salesperson166 Questions
Exam 2: Ethics First -Then Customer Relationships147 Questions
Exam 3: The Psychology of Selling: Why People Buy146 Questions
Exam 4: Communication for Relationship Building: Its Not All Talk153 Questions
Exam 5: Sales Knowledge: Customers, Products, Technologies156 Questions
Exam 6: Prospectingthe Lifeblood of Selling156 Questions
Exam 7: Planning the Sales Call Is a Must159 Questions
Exam 8: Carefully Select Which Sales Presentation Method to Use162 Questions
Exam 9: Begin Your Presentation Strategically160 Questions
Exam 10: Elements of a Great Sales Presentation148 Questions
Exam 11: Welcome Your Prospects Objections151 Questions
Exam 12: Closing Begins the Relationship158 Questions
Exam 13: Service and Follow-Up for Customer Retention142 Questions
Exam 14: Time, Territory, and Self-Management: Keys to Success159 Questions
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The statement, "Can't you just picture how excited your wife will be when you buy her this new diamond bracelet?" is an example of a(n):
(Multiple Choice)
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A salesperson who sells office furnishings is using an autosuggestion when she says, "Based on my measurements, I suggest you purchase three modular units."
(True/False)
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Karl Mekelsson sells refrigeration units to businesses. He builds his sales presentations around a major premise like the savings a walk-in refrigerator will generate for a catering firm and a minor premise like how his company's unit will reduce electrical bills and a conclusion. Karl is most likely using:
(Multiple Choice)
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Radio commercials are an effective idea development tool for the dramatization of a product.
(True/False)
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A(n) ________ type of suggestion implies that prospects should act immediately.
(Multiple Choice)
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All of the following are best practices to ensure FAB sequences are effective, EXCEPT?
(Multiple Choice)
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For corporate products, the usage instructions should be presented as a marketing plan.
(True/False)
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A sales presentation has to be delivered after the prospect has reached the conviction stage of the mental buying process.
(True/False)
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According to the Core Principles of Professional Selling, which of the following is essential for building a true relationship between the buyer and seller?
(Multiple Choice)
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What response is most likely expected from a prospect when a salesperson uses a counter suggestion such as, "Do you really want a payroll software system with all of these extra features?"
(Multiple Choice)
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To maintain the spontaneity of a presentation, professional salespeople should not rehearse.
(True/False)
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The sales presentation should include elements that appeal to the prospect's five senses.
(True/False)
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The prospect reaches the conviction stage after buying the product.
(True/False)
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The salesperson should decide which element(s) of the presentation mix to emphasize in a particular presentation based primarily on:
(Multiple Choice)
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Great FAB Sequences require preparation and knowledge about a salesperson's firm, its services, policies, and procedures as well as a high level of customer understanding.
(True/False)
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You are a salesperson for a manufacturer of neonatal incubators. While you are making the presentation, your prospect, a hospital administrator, receives a telephone call. What should you do if you determine this is a personal call?
(Multiple Choice)
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