Exam 8: Ethics and Social Responsibility in Marketing Strategy
Exam 1: Marketing in Todays Economy38 Questions
Exam 2: Strategic Marketing Planning38 Questions
Exam 3: Collecting and Analyzing Marketing Information40 Questions
Exam 4: Developing Competitive Advantage and Strategic Focus40 Questions
Exam 5: Customers, Segmentation, and Target Marketing40 Questions
Exam 6: The Marketing Program81 Questions
Exam 7: Branding and Positioning40 Questions
Exam 8: Ethics and Social Responsibility in Marketing Strategy40 Questions
Exam 9: Marketing Implementation and Control40 Questions
Exam 10: Developing and Maintaining Long-Term Customer Relationships39 Questions
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Most firms that experience ethical or legal problems actually have a code of conduct or an ethical compliance program in place. Why is it that these firms can still have ethical problems despite having a code of ethics or compliance program?
(Multiple Choice)
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Why is the connection between marketing ethics and leadership so important in nurturing a strong ethical culture?
(Multiple Choice)
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The role of ethics in marketing strategy can be distilled into one word. Without __________, marketers run the risk of alienating stakeholders and inviting financial ruin.
(Multiple Choice)
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Codes of conduct try to address every ethical issue the company is likely to face.
(True/False)
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Perhaps the best known self-regulatory association is the Better Business Bureau.
(True/False)
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Identify and discuss the many challenges of being ethical and socially responsible. Focus on challenges at both the individual (employee) level and the managerial level.
(Essay)
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Patagonia has adopted a ________ approach to environmental issues, a synergistic use of resources to address key stakeholders' interests and achieve both organizational and societal benefits.
(Multiple Choice)
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With respect to regulating marketing ethics, a key advantage of self-regulatory programs like the Better Business Bureau is the fact that they are:
(Multiple Choice)
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Being economically responsible is the most basic social responsibility of any business. This responsibility has the most immediate effect on:
(Multiple Choice)
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The principles and standards that define acceptable marketing conduct as determined by the public, government regulators, private-interest groups, competitors, and the firm itself are termed:
(Multiple Choice)
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Many large firms, such as Walmart, Home Depot, Lowe's, and Barnes & Noble, have been accused of predatory pricing because their business practices have put many local, mom-and-pop firms out of business. In reality, these large firms are not necessarily guilty of predatory pricing. Why?
(Multiple Choice)
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__________ is a broad concept that relates to an organization's obligation to maximize its positive impact on society while minimizing its negative impact.
(Multiple Choice)
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Some companies choose to engage in a deceptive marketing practice called __________, which involves misleading consumers into thinking that a product is more environmentally friendly than it actually is.
(Multiple Choice)
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Social entrepreneurship is similar to strategic philanthropy, but a major difference is that companies' social entrepreneurship programs are not the primary purpose of the organizations or reason for their existence.
(True/False)
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Why have ethics and social responsibility become so important in recent years? Why is it important that marketing ethics be incorporated into the firm's strategic plan?
(Essay)
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_________ occurs when a firm advertises a sale price as a reduction below the normal price when it is not the case.
(Multiple Choice)
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Each of the following is a potential product-related ethical issue EXCEPT:
(Multiple Choice)
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Channel stuffing is an ethical issue related to the supply chain.
(True/False)
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