Exam 4: Business Ethics and Social Responsibility

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Top management at New Horizons Insurance Company is concerned about how to maintain honesty and integrity among managers, agents, and claims adjusters. Over the past year, for example, the company has received more complaints than ever before, both about agents pushing policies that clients don’t need or can’t afford and about adjusters being unresponsive to client needs. Executives have decided to exercise more care in hiring new employees and to require more training in ethics as well as sales skills and product knowledge. -Although it's a good rule of thumb to follow your own code of personal conduct and act according to your own convictions,the fact that some employees' personal codes seem to be flawed makes it legitimate to take steps beyond this guideline.

(True/False)
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Executives at Johns Manville tried to suppress evidence that;

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Rather than publish a code of ethics,management must in this case train employees to pay more serious attention to the company code of conduct.

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The _____ Agency has been a major force in cleaning up U.S.waters.

(Multiple Choice)
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When companies find that responding to public needs gives them a competitive edge and enhances long-term success,they have moved to which stage of corporate responsibility?

(Multiple Choice)
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Which of the following statements about business ethics is false?

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Being a whistle-blower helps you advance your career.

(True/False)
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