Exam 3: Consumer Motivation and Personality

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WEIGHT LOSS MINI CASE: Gloria sees herself as being a bit heavy and has made a New Year's resolution to lose 10 pounds by Memorial Day. She receives a postcard in the mail from her local gym chain that specializes in women's fitness. The advertisement suggests that the chain is fun and welcoming - a place where women can work out comfortably with friends, in contrast to the potentially intimidating environments at other gyms. After consulting a few friends, she decides to join. She is particularly excited to try the various group classes the gym offers, many of which she has never heard of before. -In the WEIGHT LOSS MINI CASE, Gloria sees herself as being a bit heavy. This is Gloria's ________.

(Multiple Choice)
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Barry wants a sandwich for lunch. Tom wants a turkey sandwich with lettuce, tomato, and mayonnaise from Subway. Barry has a(n) ________, whereas Tom has a(n) ________.

(Multiple Choice)
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A variety of different self-images have been recognized in consumer behavior. Talk about four kinds of self-image.

(Essay)
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The type of self-image that characterizes the way consumers would like to see themselves is ________.

(Multiple Choice)
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A(n) ________ can take the place of a primary goal when an individual cannot attain a specific goal or type of goal that is expected to satisfy certain needs.

(Multiple Choice)
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Needs and goals are ________; neither exists without the other.

(Multiple Choice)
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________ define themselves by acquiring possessions.

(Multiple Choice)
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Almost all personal care and grooming products, as well as most clothes, are bought to satisfy ________.

(Multiple Choice)
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________ are the sought-after results of motivated behavior.

(Multiple Choice)
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Needs that we learn in response to our parents, social environment, and interactions with the environment are called ________ needs.

(Multiple Choice)
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WEIGHT LOSS MINI CASE: Gloria sees herself as being a bit heavy and has made a New Year's resolution to lose 10 pounds by Memorial Day. She receives a postcard in the mail from her local gym chain that specializes in women's fitness. The advertisement suggests that the chain is fun and welcoming - a place where women can work out comfortably with friends, in contrast to the potentially intimidating environments at other gyms. After consulting a few friends, she decides to join. She is particularly excited to try the various group classes the gym offers, many of which she has never heard of before. -In the WEIGHT LOSS MINI CASE, "fun and welcoming" describes the local gym's ________.

(Multiple Choice)
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Incorporating personality traits into websites' designs can generate more favorable attitudes from visitors and more clicks.

(True/False)
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WEIGHT LOSS MINI CASE: Peter has decided that he wants to lose weight and develop a more defined physique in order to make himself more attractive to women. To this end, he joins a gym and begins eating low-fat, low-calorie foods. In particular, he cuts potato chips out of his diet and packs fruit in his lunch instead. After a few weeks, Peter decides that he actually prefers fruit with his lunch. -In the WEIGHT LOSS MINI CASE, when Peter decides that he prefers fruit to potato chips with his lunch, this is an example of a(n) ________.

(Multiple Choice)
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Individuals who successfully achieve their goals usually set new and higher goals for themselves; that is, they raise their ________.

(Multiple Choice)
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According to Maslow, once a lower-level need is met, it never becomes dominant again.

(True/False)
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Discuss the theory that Abraham Maslow formulated with regard to human needs. Identify the advantages and disadvantages of Maslow's hierarchy-of-needs theory.

(Essay)
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When describing consumer innovativeness, the term "global innovativeness" refers to ________.

(Multiple Choice)
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People who are preoccupied with their self-worth and have a negative view of people (high anxiety and high avoidance) prefer exciting brand personalities, while those with high anxiety and a favorable view of people prefer sincere brand personalities.

(True/False)
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Harley-Davidson motorcycle owners who go so far as getting Harley tattoos and VW Beetle owners who give their cars names and stroke them with affection are examples of brand zealots.

(True/False)
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When L'Oreal appeals to self-esteem with the tagline, "Because you're worth it," they are appealing to physiological needs.

(True/False)
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