Question 1

Procter & Gamble has Baby Care,Beauty Care,Health Care,and Home and Fabric Care divisions in its U.S.operations.What is this an example of?

Accepted Answer

A)  customer departmentalization 
B)  process departmentalization 
C)  geographic departmentalization 
D)  functional departmentalization 
E)  product departmentalization 
A)  customer departmentalization 
B)  process departmentalization 
C)  geographic departmentalization 
D)  functional departmentalization 
E)  product departmentalization

Question 2

Which of the following types of structure entails a second chain of command?

Accepted Answer

A)  divisional 
B)  departmental 
C)  committee 
D)  matrix 
E)  team 
A)  divisional 
B)  departmental 
C)  committee 
D)  matrix 
E)  team

Question 3

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a functional-based approach?

Accepted Answer

A)  TLS currently maintains separate human resource departments in each of its regions. 
B)  Research suggests that product development failures happened because the product developers were isolated from customers. 
C)  TLS earns large streams of revenue from services it offers to schools. 
D)  In the current regional structure, managers complain about having a limited view of organizational goals. 
E)  Sales techniques that work in one region are often much less effective in other regions. 
A)  TLS currently maintains separate human resource departments in each of its regions. 
B)  Research suggests that product development failures happened because the product developers were isolated from customers. 
C)  TLS earns large streams of revenue from services it offers to schools. 
D)  In the current regional structure, managers complain about having a limited view of organizational goals. 
E)  Sales techniques that work in one region are often much less effective in other regions.

Question 4

If the senior manager's prediction is accurate,which of the following is inferable?

Accepted Answer

A)  If TLS does not change to either a product approach or a functional approach, then it will not change its organizational approach at all. 
B)  If TLS is not profitable this year and fails to develop any new products, the company will first switch to a functional approach and then to a product approach. 
C)  If TLS is profitable, then it could organize itself by customer groups. 
D)  If TLS does not change to either a product approach or a functional approach, then it could not have been profitable this year. 
E)  If TLS does not change to either a product approach or a functional approach, then it could not have developed any new products. 
A)  If TLS does not change to either a product approach or a functional approach, then it will not change its organizational approach at all. 
B)  If TLS is not profitable this year and fails to develop any new products, the company will first switch to a functional approach and then to a product approach. 
C)  If TLS is profitable, then it could organize itself by customer groups. 
D)  If TLS does not change to either a product approach or a functional approach, then it could not have been profitable this year. 
E)  If TLS does not change to either a product approach or a functional approach, then it could not have developed any new products.

Question 5

Which of the following,if true,would MOST strongly support the conclusion that All American Burger should operate in a highly centralized manner?

Accepted Answer

A)  All American Burger restaurants are spread over a large geographic area. 
B)  A greater number of managers have expressed an interest in making policy. 
C)  Entry-level workers at All American Burger are likely to be part-time or flex-time employees. 
D)  The organizations that choose more centralized operations are likely to be organizations in crisis. 
E)  Customers choose All American Burger, in large part, because of the consistency of the dining experience. 
A)  All American Burger restaurants are spread over a large geographic area. 
B)  A greater number of managers have expressed an interest in making policy. 
C)  Entry-level workers at All American Burger are likely to be part-time or flex-time employees. 
D)  The organizations that choose more centralized operations are likely to be organizations in crisis. 
E)  Customers choose All American Burger, in large part, because of the consistency of the dining experience.

Question 6

The building blocks of all organizations are specialization and centralization.

Accepted Answer

A) True 
 B)False

Question 7

Departmentalization refers to the process of grouping jobs into logical units.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following,if true,would weaken the claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product?

Accepted Answer

A)  Some employees who work in the Marketing department used to work in the Design department. 
B)  Projects often fail to meet their revenue goals because the Design department develops products for market segments that the Marketing department cannot reach. 
C)  Projects are often late because of product distribution problems that occur after the project is completed. 
D)  The number of projects that fail because they do not meet their revenue goals is lower than the number of projects that fail because they go too far over budget. 
E)  Projects often are unprofitable because of changes in the external environment that could not have been predicted before the project started. 
A)  Some employees who work in the Marketing department used to work in the Design department. 
B)  Projects often fail to meet their revenue goals because the Design department develops products for market segments that the Marketing department cannot reach. 
C)  Projects are often late because of product distribution problems that occur after the project is completed. 
D)  The number of projects that fail because they do not meet their revenue goals is lower than the number of projects that fail because they go too far over budget. 
E)  Projects often are unprofitable because of changes in the external environment that could not have been predicted before the project started.

Question 9

Which term covers grouping jobs into logical units?

Accepted Answer

A)  specialization 
B)  accountability 
C)  authorization 
D)  departmentalization 
E)  process management 
A)  specialization 
B)  accountability 
C)  authorization 
D)  departmentalization 
E)  process management

Question 10

What is the informal organization and how does it relate to the formal structure?

Accepted Answer

The informal organization consists of th

Question 11

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

Accepted Answer

A)  delegation 
B)  departmentalization 
C)  organization charts 
D)  mission statement 
E)  job descriptions 
A)  delegation 
B)  departmentalization 
C)  organization charts 
D)  mission statement 
E)  job descriptions

Question 12

The matrix form of organizational structure was pioneered by NASA.

Accepted Answer

A) True 
 B)False

Question 13

Accountability refers to the liability of subordinates for accomplishing tasks assigned by managers.

Accepted Answer

A) True 
 B)False

Question 14

Intrapreneuring attempts to create and maintain the innovation and flexibility found in large,bureaucratic structures.

Accepted Answer

A) True 
 B)False

Question 15

Because international organizational structures have emerged in response to the need to manufacture,purchase,and sell in global markets,why do some companies adopt a truly global structure?

Accepted Answer

Some companies adopt a truly global stru

Question 16

List and describe three advantages of a divisional structure.

Accepted Answer

In a divisional organization,corporate d

Question 17

Which feature will a committee have?

Accepted Answer

A)  inclusion of only top managers from one specific area 
B)  mandate to change the corporate culture 
C)  some decision-making responsibility 
D)  ability to work together only for a short period of time 
E)  inclusion of employees from all company levels 
A)  inclusion of only top managers from one specific area 
B)  mandate to change the corporate culture 
C)  some decision-making responsibility 
D)  ability to work together only for a short period of time 
E)  inclusion of employees from all company levels

Question 18

As organizations grow and become larger,jobs tend to become less specialized.

Accepted Answer

A) True 
 B)False

Question 19

Which statement about staff responsibility is TRUE?

Accepted Answer

A)  It is likely to include those employees involved in the production of products. 
B)  It is not likely to include those who provide services to managers. 
C)  It is linked directly to delivery of a product. 
D)  It is clearly different from line authority. 
E)  It is not related to the work of managers. 
A)  It is likely to include those employees involved in the production of products. 
B)  It is not likely to include those who provide services to managers. 
C)  It is linked directly to delivery of a product. 
D)  It is clearly different from line authority. 
E)  It is not related to the work of managers.

Question 20

How might a divisional structure benefit Ace Products?

Accepted Answer

Divisional structures are popular among

Procter & Gamble has Baby Care,Beauty Care,Health Care,and Home and Fabric Care divisions in its U.S.operations.What is this an example of?

Which of the following types of structure entails a second chain of command?

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a functional-based approach?

If the senior manager's prediction is accurate,which of the following is inferable?

Which of the following,if true,would MOST strongly support the conclusion that All American Burger should operate in a highly centralized manner?

The building blocks of all organizations are specialization and centralization.

Departmentalization refers to the process of grouping jobs into logical units.

Which of the following,if true,would weaken the claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product?

Which term covers grouping jobs into logical units?

What is the informal organization and how does it relate to the formal structure?

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

The matrix form of organizational structure was pioneered by NASA.

Accountability refers to the liability of subordinates for accomplishing tasks assigned by managers.

Intrapreneuring attempts to create and maintain the innovation and flexibility found in large,bureaucratic structures.

Because international organizational structures have emerged in response to the need to manufacture,purchase,and sell in global markets,why do some companies adopt a truly global structure?

List and describe three advantages of a divisional structure.

Which feature will a committee have?

As organizations grow and become larger,jobs tend to become less specialized.

Which statement about staff responsibility is TRUE?

How might a divisional structure benefit Ace Products?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 6: Organizing the Business

Procter & Gamble has Baby Care,Beauty Care,Health Care,and Home and Fabric Care divisions in its U.S.operations.What is this an example of?

Which of the following types of structure entails a second chain of command?

Which of the following,if true,would MOST strongly suggest that TLS should change its organizational structure to a functional-based approach?

If the senior manager's prediction is accurate,which of the following is inferable?

Which of the following,if true,would MOST strongly support the conclusion that All American Burger should operate in a highly centralized manner?

The building blocks of all organizations are specialization and centralization.

Departmentalization refers to the process of grouping jobs into logical units.

Which of the following,if true,would weaken the claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product?

Which term covers grouping jobs into logical units?

What is the informal organization and how does it relate to the formal structure?

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

The matrix form of organizational structure was pioneered by NASA.

Accountability refers to the liability of subordinates for accomplishing tasks assigned by managers.

Intrapreneuring attempts to create and maintain the innovation and flexibility found in large,bureaucratic structures.

Because international organizational structures have emerged in response to the need to manufacture,purchase,and sell in global markets,why do some companies adopt a truly global structure?

List and describe three advantages of a divisional structure.

Which feature will a committee have?

As organizations grow and become larger,jobs tend to become less specialized.

Which statement about staff responsibility is TRUE?

How might a divisional structure benefit Ace Products?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters