Question 1

Which kind of strategy takes place at the level of the product line and focuses on a firm's competitive position?

Accepted Answer

A)  functional 
B)  business 
C)  local 
D)  fundamental 
E)  environmental 
A)  functional 
B)  business 
C)  local 
D)  fundamental 
E)  environmental

Question 2

If PepsiCo sets out to increase its share of the snack food market by 10 percent during the next eight years,what kind of goal is the organization setting?

Accepted Answer

A)  a short-term goal 
B)  an intermediate goal 
C)  a tactical goal 
D)  a long-term goal 
E)  an organizational goal 
A)  a short-term goal 
B)  an intermediate goal 
C)  a tactical goal 
D)  a long-term goal 
E)  an organizational goal

Question 3

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Accepted Answer

The four leading causes of wasted time i

Question 4

Long-term goals are derived directly from a firm's mission statement.

Accepted Answer

A) True 
 B)False

Question 5

The last step in the decision-making process is the selection of the best alternative.

Accepted Answer

A) True 
 B)False

Question 6

What activity do company managers undertake so that they can later measure success or failure at every organizational level?

Accepted Answer

A)  planning tactics 
B)  setting goals 
C)  devising strategies 
D)  auditing skills 
E)  publicizing promotions 
A)  planning tactics 
B)  setting goals 
C)  devising strategies 
D)  auditing skills 
E)  publicizing promotions

Question 7

Which of the following are responsible for production and quality control?

Accepted Answer

A)  information managers 
B)  human resource managers 
C)  first-line managers 
D)  operations managers 
E)  marketing managers 
A)  information managers 
B)  human resource managers 
C)  first-line managers 
D)  operations managers 
E)  marketing managers

Question 8

Which of the following,if true,would weaken the Product Director's argument?

Accepted Answer

A)  The project manager with the weakest technical skills also has the weakest human skills. 
B)  The Prensabi project is so large that the project manager for the Prensabi project will be unable to take on any other projects until the Prensabi project is finished. 
C)  The requirements of the Prensabi project are highly unusual. 
D)  The project manager with the strongest technical skills has no experience with motion-capture technology. 
E)  The project manager with the strongest conceptual skills has the weakest technical skills. 
A)  The project manager with the weakest technical skills also has the weakest human skills. 
B)  The Prensabi project is so large that the project manager for the Prensabi project will be unable to take on any other projects until the Prensabi project is finished. 
C)  The requirements of the Prensabi project are highly unusual. 
D)  The project manager with the strongest technical skills has no experience with motion-capture technology. 
E)  The project manager with the strongest conceptual skills has the weakest technical skills.

Question 9

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

Accepted Answer

A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line? 
A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line?

Question 10

The Product Director and the Executive MOST likely disagree about which of the following questions?

Accepted Answer

A)  Does the manager need to have any technical skills? 
B)  In choosing the best manager for the Prensabi project, are conceptual skills more important than human skills? 
C)  Would it be a mistake to choose the manager with the strongest technical skills if that manager has weak conceptual skills? 
D)  Is it ever a good idea to require strong conceptual skills when choosing a manager for a project? 
E)  Is it likely that the requirements of the Prensabi project will change after the project is launched? 
A)  Does the manager need to have any technical skills? 
B)  In choosing the best manager for the Prensabi project, are conceptual skills more important than human skills? 
C)  Would it be a mistake to choose the manager with the strongest technical skills if that manager has weak conceptual skills? 
D)  Is it ever a good idea to require strong conceptual skills when choosing a manager for a project? 
E)  Is it likely that the requirements of the Prensabi project will change after the project is launched?

Question 11

Suppose that Kohler is deciding whether to create a line of self-installed kitchen and bathroom fixtures.In what way would Kohler's definition of its mission lead it to make a different decision than it would make if it had no defined mission and merely attempted to follow widely accepted business practices?

Accepted Answer

A)  Kohler would focus on the customers' underlying needs instead of their demand for existing Kohler products. 
B)  Kohler would pursue opportunities that are very different from the areas in which it has competed successfully. 
C)  Kohler would alter its conception of "gracious living" to include activities such as installing kitchen and bathroom fixtures. 
D)  Kohler would not produce the new line of fixtures if it determined that doing so would not fit with its definition of "gracious living." 
E)  Kohler would create the new line of fixtures if the expected profits were higher than products that could more reasonably fit under its definition of "gracious living." 
A)  Kohler would focus on the customers' underlying needs instead of their demand for existing Kohler products. 
B)  Kohler would pursue opportunities that are very different from the areas in which it has competed successfully. 
C)  Kohler would alter its conception of "gracious living" to include activities such as installing kitchen and bathroom fixtures. 
D)  Kohler would not produce the new line of fixtures if it determined that doing so would not fit with its definition of "gracious living." 
E)  Kohler would create the new line of fixtures if the expected profits were higher than products that could more reasonably fit under its definition of "gracious living."

Question 12

Terrell is being considered for promotion from a plant manager to top management.He is unsure whether he is qualified for the position.He wants to ensure that he is an effective manager,and not simply having success in the workplace because of his multiple promotions in the last few years.Although he's never been a top manager,there are some things he does in his personal life other members of the management team think qualify him for the position.What personal activity does management most likely think is a good indicator of whether or not Terrell will be an effective top manager?

Accepted Answer

A)  He is part of a theatrical group that gives performances to hundreds of people, showing that he is not afraid to speak in front of a crowd. 
B)  He juggles being a parent, working as a middle manager, and having personal hobbies, showing an ability to do well in all aspects of his life without going overboard in one or neglecting another. 
C)  He has many siblings, showing that he knows how to share space with a large number of people. 
D)  He quickly learns how to play new games by following the rules explained to him. 
E)  He was a member of the debate team in high school and consequently is well-versed in being able to argue both sides of an issue. 
A)  He is part of a theatrical group that gives performances to hundreds of people, showing that he is not afraid to speak in front of a crowd. 
B)  He juggles being a parent, working as a middle manager, and having personal hobbies, showing an ability to do well in all aspects of his life without going overboard in one or neglecting another. 
C)  He has many siblings, showing that he knows how to share space with a large number of people. 
D)  He quickly learns how to play new games by following the rules explained to him. 
E)  He was a member of the debate team in high school and consequently is well-versed in being able to argue both sides of an issue.

Question 13

CFO and controller are titles associated with what type of manager?

Accepted Answer

A)  financial 
B)  information 
C)  human resource 
D)  marketing 
E)  operations 
A)  financial 
B)  information 
C)  human resource 
D)  marketing 
E)  operations

Question 14

Why is corporate culture an important feature for Donna to examine? Can Donna significantly influence the corporate culture at the Westminster Inn?

Accepted Answer

Corporate culture includes the shared ex

Question 15

Starbucks has established itself as the premier marketer of the finest coffee in the world while maintaining its uncompromising principles and continuing to grow.This statement illustrates what aspect of Starbucks' organization?

Accepted Answer

A)  its strategy 
B)  its tactic 
C)  its mission 
D)  its diversity 
E)  its profitability 
A)  its strategy 
B)  its tactic 
C)  its mission 
D)  its diversity 
E)  its profitability

Question 16

When a sales manager compares actual sales to the quarterly sales quota,she is performing the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following,if true,would BEST support the conclusion that Domino Grace has a weak corporate culture?

Accepted Answer

A)  Operations employees operate in a team-based environment; Human Resources employees promote a people-oriented atmosphere. 
B)  The Sales department is run in a highly competitive way; the executives at Domino Grace seek a stable revenue stream instead of spending resources pursuing new revenue streams. 
C)  Sales employees are actively encouraged to take risks; Accounts employees are rewarded based on the percentage of their clients that stay with Domino Grace. 
D)  The Operations staff pursues a philosophy of innovation; the Accounting department follows legally required procedures. 
E)  Accounts employees are expected to show great attention to detail. Sales employees are judged based on the revenue they generate and not the steps they took to generate that revenue. 
A)  Operations employees operate in a team-based environment; Human Resources employees promote a people-oriented atmosphere. 
B)  The Sales department is run in a highly competitive way; the executives at Domino Grace seek a stable revenue stream instead of spending resources pursuing new revenue streams. 
C)  Sales employees are actively encouraged to take risks; Accounts employees are rewarded based on the percentage of their clients that stay with Domino Grace. 
D)  The Operations staff pursues a philosophy of innovation; the Accounting department follows legally required procedures. 
E)  Accounts employees are expected to show great attention to detail. Sales employees are judged based on the revenue they generate and not the steps they took to generate that revenue.

Question 18

What is a mission statement?

Accepted Answer

A mission statement is a statement of ho

Question 19

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

Accepted Answer

A)  tactical 
B)  strategic 
C)  short-term 
D)  intermediate 
E)  long-term 
A)  tactical 
B)  strategic 
C)  short-term 
D)  intermediate 
E)  long-term

Question 20

It is not possible to change an organization's corporate culture.

Accepted Answer

A) True 
 B)False

Which kind of strategy takes place at the level of the product line and focuses on a firm's competitive position?

If PepsiCo sets out to increase its share of the snack food market by 10 percent during the next eight years,what kind of goal is the organization setting?

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Long-term goals are derived directly from a firm's mission statement.

The last step in the decision-making process is the selection of the best alternative.

What activity do company managers undertake so that they can later measure success or failure at every organizational level?

Which of the following are responsible for production and quality control?

Which of the following,if true,would weaken the Product Director's argument?

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

The Product Director and the Executive MOST likely disagree about which of the following questions?

CFO and controller are titles associated with what type of manager?

Why is corporate culture an important feature for Donna to examine? Can Donna significantly influence the corporate culture at the Westminster Inn?

Starbucks has established itself as the premier marketer of the finest coffee in the world while maintaining its uncompromising principles and continuing to grow.This statement illustrates what aspect of Starbucks' organization?

When a sales manager compares actual sales to the quarterly sales quota,she is performing the controlling function of management.

Which of the following,if true,would BEST support the conclusion that Domino Grace has a weak corporate culture?

What is a mission statement?

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

It is not possible to change an organization's corporate culture.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 5: Managing the Business

Which kind of strategy takes place at the level of the product line and focuses on a firm's competitive position?

If PepsiCo sets out to increase its share of the snack food market by 10 percent during the next eight years,what kind of goal is the organization setting?

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Long-term goals are derived directly from a firm's mission statement.

The last step in the decision-making process is the selection of the best alternative.

What activity do company managers undertake so that they can later measure success or failure at every organizational level?

Which of the following are responsible for production and quality control?

Which of the following,if true,would weaken the Product Director's argument?

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the opportunities section of the analysis?

The Product Director and the Executive MOST likely disagree about which of the following questions?

CFO and controller are titles associated with what type of manager?

Why is corporate culture an important feature for Donna to examine? Can Donna significantly influence the corporate culture at the Westminster Inn?

Starbucks has established itself as the premier marketer of the finest coffee in the world while maintaining its uncompromising principles and continuing to grow.This statement illustrates what aspect of Starbucks' organization?

When a sales manager compares actual sales to the quarterly sales quota,she is performing the controlling function of management.

Which of the following,if true,would BEST support the conclusion that Domino Grace has a weak corporate culture?

What is a mission statement?

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

It is not possible to change an organization's corporate culture.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters