Question 1

Information managers are responsible for getting products from producers to consumers.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following managers depend most on conceptual skills?

Accepted Answer

A)  first-line managers 
B)  top managers 
C)  middle managers 
D)  marketing managers 
E)  financial managers 
A)  first-line managers 
B)  top managers 
C)  middle managers 
D)  marketing managers 
E)  financial managers

Question 3

Differentiate between strategic,tactical,and operational plans.

Accepted Answer

Strategic plans reflect decisions about

Question 4

Which of the following managers are directly responsible for getting products from producers to consumers?

Accepted Answer

A)  human resource managers 
B)  public relations managers 
C)  information managers 
D)  marketing managers 
E)  financial managers 
A)  human resource managers 
B)  public relations managers 
C)  information managers 
D)  marketing managers 
E)  financial managers

Question 5

Contingency planning seeks to identify how a company will respond to change.

Accepted Answer

A) True 
 B)False

Question 6

Which type of manager is responsible for implementing the strategies,policies,and decisions made by top managers?

Accepted Answer

A)  first-line manager 
B)  middle manager 
C)  supervisory manager 
D)  office manager 
E)  financial managers 
A)  first-line manager 
B)  middle manager 
C)  supervisory manager 
D)  office manager 
E)  financial managers

Question 7

Which of the following,if true,would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Accepted Answer

A)  When initiatives achieve especially strong results, employees often receive supplementary bonuses in excess of what is called for in their bonus plan. 
B)  Employees are not punished when initiatives fail due to changes in external environment that could not have been predicted. 
C)  Employees are often rewarded for successful initiatives even when the employees' efforts did not contribute to the success of the initiative. 
D)  Employees are rewarded for positive outcomes, but not punished for negative ones. 
E)  Employees are punished for negative outcomes, but not rewarded for positive ones. 
A)  When initiatives achieve especially strong results, employees often receive supplementary bonuses in excess of what is called for in their bonus plan. 
B)  Employees are not punished when initiatives fail due to changes in external environment that could not have been predicted. 
C)  Employees are often rewarded for successful initiatives even when the employees' efforts did not contribute to the success of the initiative. 
D)  Employees are rewarded for positive outcomes, but not punished for negative ones. 
E)  Employees are punished for negative outcomes, but not rewarded for positive ones.

Question 8

Which level of management sets general policies,formulates strategies,approves all significant decisions,and represents the company in dealings with other firms and with government bodies?

Accepted Answer

A)  operations managers 
B)  production managers 
C)  top managers 
D)  middle managers 
E)  first-line managers 
A)  operations managers 
B)  production managers 
C)  top managers 
D)  middle managers 
E)  first-line managers

Question 9

Goal setting helps managers assess performance.

Accepted Answer

A) True 
 B)False

Question 10

What identifies performance targets used by organizations and their managers to measure success or failure at every level?

Accepted Answer

A)  tactics 
B)  goals 
C)  strategies 
D)  mission statements 
E)  promotions 
A)  tactics 
B)  goals 
C)  strategies 
D)  mission statements 
E)  promotions

Question 11

Which of the following BEST describes a mission?

Accepted Answer

A)  an objective that a business hopes and plans to achieve 
B)  a broad set of organizational plans for implementing decisions made for achieving organizational goals 
C)  the shared experiences, stories, beliefs, and norms that characterize an organization 
D)  an organization's statement of how it will achieve its purpose in the environment in which it conducts business 
E)  an organization's competitive standing in the marketplace 
A)  an objective that a business hopes and plans to achieve 
B)  a broad set of organizational plans for implementing decisions made for achieving organizational goals 
C)  the shared experiences, stories, beliefs, and norms that characterize an organization 
D)  an organization's statement of how it will achieve its purpose in the environment in which it conducts business 
E)  an organization's competitive standing in the marketplace

Question 12

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the weaknesses section of the analysis?

Accepted Answer

A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line? 
A)  What external changes present interesting possibilities? 
B)  What aspect of the organization's vision can be altered? 
C)  What necessary skills do the organization's employees currently lack? 
D)  What does the organization offer that makes it stand out from other organizations? 
E)  What external economic forces can affect the organization's bottom line?

Question 13

Marty uses computer forecasts to determine possible outcomes of an intended change in his division.What element of management is Marty utilizing?

Accepted Answer

A)  strategy formulation 
B)  goal setting 
C)  crisis management 
D)  contingency planning 
E)  related diversification 
A)  strategy formulation 
B)  goal setting 
C)  crisis management 
D)  contingency planning 
E)  related diversification

Question 14

Doreen Madison has been tracking product sales for McCoy Industries.She notices that sales of surgical supplies have fallen off in the past six months and she is considering strategies to reverse this trend.This is an example of what function of the management process?

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  budgeting 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  budgeting

Question 15

The first step in the control process is to compare actual performance to standards.

Accepted Answer

A) True 
 B)False

Question 16

Which description defines the planning function of the management process?

Accepted Answer

A)  guiding and motivating employees to meet organizational objectives 
B)  discussing how best to arrange an organization's resources into a coherent structure 
C)  scanning the business environment for threats and opportunities 
D)  determining what an organization needs to do and how best to get it done 
E)  monitoring a firm's performance to make sure that it is meeting its goals 
A)  guiding and motivating employees to meet organizational objectives 
B)  discussing how best to arrange an organization's resources into a coherent structure 
C)  scanning the business environment for threats and opportunities 
D)  determining what an organization needs to do and how best to get it done 
E)  monitoring a firm's performance to make sure that it is meeting its goals

Question 17

The titles supervisor,office manager,and group leader are examples of which level of management?

Accepted Answer

A)  top management 
B)  middle management 
C)  first-line management 
D)  operations management 
E)  human resource management 
A)  top management 
B)  middle management 
C)  first-line management 
D)  operations management 
E)  human resource management

Question 18

According to the CEOs of several companies that have undergone radical change in the last decade,what does NOT happen within such organizations?

Accepted Answer

A)  At the highest level, analysis of the company's environment highlights extensive change as the most effective response to its problems. 
B)  Lower-level employees develop informal groups to plan for change. 
C)  The firm sets up new systems for appraising and compensating employees who enforce the firm's new values. 
D)  Top management begins to formulate a vision of a new company. 
E)  Change is characterized by much conflict and resistance. 
A)  At the highest level, analysis of the company's environment highlights extensive change as the most effective response to its problems. 
B)  Lower-level employees develop informal groups to plan for change. 
C)  The firm sets up new systems for appraising and compensating employees who enforce the firm's new values. 
D)  Top management begins to formulate a vision of a new company. 
E)  Change is characterized by much conflict and resistance.

Question 19

Which of the following is MOST similar to the reasoning employed by the Product Director?

Accepted Answer

A)  The product requirements for the online collaboration tool are well understood now, but they may change as the project develops. Since we cannot tell what will be required, we must choose a manager whose skills are outstanding in every way. 
B)  It is clear that we need a large truck in order to move all of our office equipment. Therefore, we should choose the largest truck possible. 
C)  The project before us requires both human skills and conceptual skills. Therefore, we should appoint two managers: one with outstanding human skills and one with outstanding conceptual skills. 
D)  We need to choose a site for the sales conference. Choosing a place close to most employees' workplaces would save travel costs, but some employees also prefer to travel to an exotic location far away. Since it will be impossible to meet both goals, we should focus on the goal that is easier to accomplish. 
E)  The design of the new office building should impress visiting guests, but that should not be the dominant factor in our decision. Relatively few guests visit our offices. Instead, we should save money by choosing an energy-efficient design. 
A)  The product requirements for the online collaboration tool are well understood now, but they may change as the project develops. Since we cannot tell what will be required, we must choose a manager whose skills are outstanding in every way. 
B)  It is clear that we need a large truck in order to move all of our office equipment. Therefore, we should choose the largest truck possible. 
C)  The project before us requires both human skills and conceptual skills. Therefore, we should appoint two managers: one with outstanding human skills and one with outstanding conceptual skills. 
D)  We need to choose a site for the sales conference. Choosing a place close to most employees' workplaces would save travel costs, but some employees also prefer to travel to an exotic location far away. Since it will be impossible to meet both goals, we should focus on the goal that is easier to accomplish. 
E)  The design of the new office building should impress visiting guests, but that should not be the dominant factor in our decision. Relatively few guests visit our offices. Instead, we should save money by choosing an energy-efficient design.

Question 20

The starting point in effective management is setting goals.

Accepted Answer

A) True 
 B)False

Information managers are responsible for getting products from producers to consumers.

Which of the following managers depend most on conceptual skills?

Differentiate between strategic,tactical,and operational plans.

Which of the following managers are directly responsible for getting products from producers to consumers?

Contingency planning seeks to identify how a company will respond to change.

Which type of manager is responsible for implementing the strategies,policies,and decisions made by top managers?

Which of the following,if true,would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Which level of management sets general policies,formulates strategies,approves all significant decisions,and represents the company in dealings with other firms and with government bodies?

Goal setting helps managers assess performance.

What identifies performance targets used by organizations and their managers to measure success or failure at every level?

Which of the following BEST describes a mission?

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the weaknesses section of the analysis?

Marty uses computer forecasts to determine possible outcomes of an intended change in his division.What element of management is Marty utilizing?

Doreen Madison has been tracking product sales for McCoy Industries.She notices that sales of surgical supplies have fallen off in the past six months and she is considering strategies to reverse this trend.This is an example of what function of the management process?

The first step in the control process is to compare actual performance to standards.

Which description defines the planning function of the management process?

The titles supervisor,office manager,and group leader are examples of which level of management?

According to the CEOs of several companies that have undergone radical change in the last decade,what does NOT happen within such organizations?

Which of the following is MOST similar to the reasoning employed by the Product Director?

The starting point in effective management is setting goals.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 5: Managing the Business

Information managers are responsible for getting products from producers to consumers.

Which of the following managers depend most on conceptual skills?

Differentiate between strategic,tactical,and operational plans.

Which of the following managers are directly responsible for getting products from producers to consumers?

Contingency planning seeks to identify how a company will respond to change.

Which type of manager is responsible for implementing the strategies,policies,and decisions made by top managers?

Which of the following,if true,would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Which level of management sets general policies,formulates strategies,approves all significant decisions,and represents the company in dealings with other firms and with government bodies?

Goal setting helps managers assess performance.

What identifies performance targets used by organizations and their managers to measure success or failure at every level?

Which of the following BEST describes a mission?

When conducting a SWOT analysis of an organization,which question can help management brainstorm for the weaknesses section of the analysis?

Marty uses computer forecasts to determine possible outcomes of an intended change in his division.What element of management is Marty utilizing?

Doreen Madison has been tracking product sales for McCoy Industries.She notices that sales of surgical supplies have fallen off in the past six months and she is considering strategies to reverse this trend.This is an example of what function of the management process?

The first step in the control process is to compare actual performance to standards.

Which description defines the planning function of the management process?

The titles supervisor,office manager,and group leader are examples of which level of management?

According to the CEOs of several companies that have undergone radical change in the last decade,what does NOT happen within such organizations?

Which of the following is MOST similar to the reasoning employed by the Product Director?

The starting point in effective management is setting goals.

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters