Exam 17: Human Resource Management in the Global Firm

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International Management Position (Scenario) Global Choppers Inc. is an MNE based in Vancouver that manufactures high-quality motorcycles for sale around the world. The majority of design work is done at the Vancouver headquarters, but manufacturing and assembly are performed in company facilities located in Romania. In order to maintain control over manufacturing quality, Global Choppers sends representatives from the company headquarters to manage the Romanian facility for one-year rotations. Conrad O'Neil has been selected to run the foreign facility for the upcoming year. The human resources department of Global Choppers will be preparing him for his foreign assignment through a variety of training methods. -________ refers to the tendency to view other cultures through the lens of your own culture.

(Multiple Choice)
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Developing talent is a multistep collaboration between human resource managers and executive management.

(True/False)
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In a short essay describe the four elements management must consider when compensating expatriates.

(Essay)
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International human resource management is usually more complex than domestic human resource management because ________.

(Multiple Choice)
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Host-country nationals (HCNs) are citizens of the country where the MNE is headquartered.

(True/False)
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Define performance appraisal. Briefly describe the factors that make performance evaluations more complex in the international context and explain the use of incentives in the compensation of employees.

(Essay)
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________ are citizens of countries other than the home or host country. They typically work in management and are usually hired because of their special knowledge or skills.

(Multiple Choice)
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Richard Johnson, an American citizen, is a senior manager in a telecom company based in Texas. He is currently posted in and works from the company's subsidiary in Uganda, Africa. Richard is a ________.

(Multiple Choice)
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Firms usually hire parent country nationals (PCNs) abroad to maintain local control over foreign operations.

(True/False)
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International human resource managers support subsidiary managers by providing IHRM guidelines and by hiring, training, and evaluating employees for international operations.

(True/False)
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Discuss the reasons why labor union membership has declined in recent years.

(Essay)
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Firms with global mind-sets are characterized by ________.

(Multiple Choice)
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These managers are citizens of the country where the MNE is headquartered.

(Multiple Choice)
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Worldwide staffing with PCNs helps firms develop an integrated global enterprise.

(True/False)
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________ refers to an industrial relations practice in which labor representatives sit on the corporate board and participate in company decision making.

(Multiple Choice)
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All of the following are international labor trends EXCEPT ________.

(Multiple Choice)
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Which of the following most likely complicates international performance appraisals?

(Multiple Choice)
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Firms prefer HCNs when ________.

(Multiple Choice)
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International Management Position (Scenario) Global Choppers Inc. is an MNE based in Vancouver that manufactures high-quality motorcycles for sale around the world. The majority of design work is done at the Vancouver headquarters, but manufacturing and assembly are performed in company facilities located in Romania. In order to maintain control over manufacturing quality, Global Choppers sends representatives from the company headquarters to manage the Romanian facility for one-year rotations. Conrad O'Neil has been selected to run the foreign facility for the upcoming year. The human resources department of Global Choppers will be preparing him for his foreign assignment through a variety of training methods. -Which of the following sums up the goal of training Conrad for his assignment in Romania?

(Multiple Choice)
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Which of the following best describes an expatriate?

(Multiple Choice)
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