Exam 17: Human Resource Management in the Global Firm

Margaret Lee, an American and a private bank employee from New York, is assigned to work and reside in Paris for five years. She is most likely to be known as a expatriate in Paris.

________ is a formal process for assessing how effectively employees perform their jobs.

Which of the following is TRUE with regard to firm strategy in international labor relations?

________ is the expatriate's return to his or her home country following completion of a foreign assignment.

Linda Grahams, an American citizen, works in a global conglomerate based in Washington D.C. A few months ago, Linda was assigned to work in the company's office in Hong Kong and live there for the next three years. Which of the following can Linda be best described as?

Typically, ________ provide a means for collective bargaining, joint negotiations between management and hourly labor and technical staff regarding wages and working conditions.

All of the following refer to key tasks of IHRM EXCEPT ________.

International Management Qualifications (Scenario) Core Computer Corporation (CCC) recently opened a customer service facility in New Delhi, India. Managers of the Texas-based firm have been displeased with the local manager hired to run the New Delhi facility because of a variety of problems that took place. CCC managers believe that a representative from the headquarters should manage the Indian facility for one year in order to train personnel and to improve the quality of customer service. Two CCC executives have expressed a desire to work and live in India: Craig Springer and Devon Parks. The CCC human resources department is comparing the qualifications and characteristics of the two men in order to determine which candidate would be the most successful in India. -Which of the following most supports hiring Craig Springer as manager for CCC's facility in New Delhi?

Which of the following is TRUE with regard to women in international business?

An MNE would most likely employ a host-country national when ________.

Critical incident analysis examines an episode in which tension arises between an employee and a foreign counterpart due to a cross-cultural misunderstanding.

International Management Qualifications (Scenario) Core Computer Corporation (CCC) recently opened a customer service facility in New Delhi, India. Managers of the Texas-based firm have been displeased with the local manager hired to run the New Delhi facility because of a variety of problems that took place. CCC managers believe that a representative from the headquarters should manage the Indian facility for one year in order to train personnel and to improve the quality of customer service. Two CCC executives have expressed a desire to work and live in India: Craig Springer and Devon Parks. The CCC human resources department is comparing the qualifications and characteristics of the two men in order to determine which candidate would be the most successful in India. -Which of the following would be the most important for human resources managers to determine before deciding who should manage the New Delhi facility?

________ tends to worsen culture shock.

Local tradition, culture, and cost of living does influence compensation packages.

________ refers to an employee's ability to function effectively with those from different cultural backgrounds or in different cultural contexts.

Why are taxes a concern for expatriates? Discuss how firms and governments often handle tax issues for employees working abroad.

Avoiding country bias, nepotism, and other local practices and cultivating a global mind-set are some of the significant challenges of the international staffing policy.

International experience tends to ________.

Managers typically consider all of the following elements when developing compensation packages for employees working abroad EXCEPT ________.

With rapid globalization, the incidence of strikes has declined worldwide but they remain a powerful weapon with important implications for business.