Exam 11: Customer-Driven Marketing

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Cobranding is when a company develops a product for two or more of its customers.

(True/False)
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The 80/20 principle states that roughly 80 percent of a product's revenues come from only 20 percent of its buyers.

(True/False)
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An interview with 500 reliable consumers is an example of secondary data.

(True/False)
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The marketing strategy that focuses on the precise way a B2B purchaser will use a product is known as ______.

(Multiple Choice)
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Salma is a research specialist in the marketing division.She is working on a project that involves searching through customer database to detect spending patterns or trends that her company could target to increase sales.Salma is

(Multiple Choice)
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Juan owns a store that sells lampshades.The process of receiving money in return for lamp shades is _____.

(Multiple Choice)
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A Wisconsin sporting goods store that sells fishing licenses at the start of each sport fishing season is creating _____ utility.

(Multiple Choice)
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Dominique is campaigning for the city council's initiative related to general public safety.She talks to the public about their concerns.Dominique is engaged in _____ marketing.

(Multiple Choice)
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Standardization may lead to higher costs.

(True/False)
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Market segmentation attempts to isolate the traits that distinguish a certain group of consumers from the overall market.

(True/False)
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Which of these best define business intelligence?

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_______ utility refers to an orderly transfer of goods and services from the seller to the buyer.

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Which utility is created by making a good or service available when customers want and need to purchase it?

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Marketing creates people,time,place,and ownership utility.

(True/False)
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Family factors have been shown to influence consumer car buying decisions.This is an example of a personal influence on consumer behavior.

(True/False)
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Relay for Life raises money for the American Cancer Society for cancer research and treatment.This is an example of _____ marketing.

(Multiple Choice)
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The marketing function creates all of the following types of utility EXCEPT which utility?

(Multiple Choice)
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Census data are _____ and _____ data for marketing researchers.

(Multiple Choice)
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Marketing success depends not on the four individual strategies but on their successful combination.

(True/False)
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One of the most common forms of segmenting consumer markets uses characteristics such as age,income,household size,and/or ethnic group.This is known as ________ segmentation.

(Multiple Choice)
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