Question 1

Which one of the following is true about decisions arrived at through consensus?

Accepted Answer

A) It occurs when the team members approve of an individual's decision. 
B) It requires little involvement or assistance from the manager. 
C) Its effectiveness can be hampered by poor interpersonal relations. 
D) It is foolproof and successful at all times. 
E) The decision group generally consists of only managers. 
A) It occurs when the team members approve of an individual's decision. 
B) It requires little involvement or assistance from the manager. 
C) Its effectiveness can be hampered by poor interpersonal relations. 
D) It is foolproof and successful at all times. 
E) The decision group generally consists of only managers.

Question 2

The broader the scope of a decision,________.

Accepted Answer

A) the higher the level of the manager responsible for making it 
B) the higher are the number of decision makers involved 
C) the lesser are the number of management levels 
D) the quicker a decision is made 
E) the larger is the workforce responsible for making it 
A) the higher the level of the manager responsible for making it 
B) the higher are the number of decision makers involved 
C) the lesser are the number of management levels 
D) the quicker a decision is made 
E) the larger is the workforce responsible for making it

Question 3

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch.The response was overwhelming as Jared received more than 40 suggestions.This is an example of ________.

Accepted Answer

A) paradox of choice 
B) bandwagon effect 
C) confirmation bias 
D) confidence bias 
E) loss aversion effect 
A) paradox of choice 
B) bandwagon effect 
C) confirmation bias 
D) confidence bias 
E) loss aversion effect

Question 4

Decision makers with a(n)________ orientation of decision makers believe that the source of all good is outside themselves,and therefore they rely heavily on suggestions from other organization members.

Accepted Answer

A) receptive 
B) exploitative 
C) hoarding 
D) ideal 
E) marketing 
A) receptive 
B) exploitative 
C) hoarding 
D) ideal 
E) marketing

Question 5

A donation of $1 million has been made to the hospital where Joe is CEO.In determining how best to allocate and utilize the funds,Joe will be making a ________ decision.

Accepted Answer

A) programmed 
B) nonprogrammed 
C) routine 
D) scheduled 
E) unscheduled 
A) programmed 
B) nonprogrammed 
C) routine 
D) scheduled 
E) unscheduled

Question 6

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals,which one of the following is a disadvantage of consensus decisions?

Accepted Answer

A) Commitment of those affected by the decision 
B) Decreased input from others in the organization 
C) Habits formed from past experiences 
D) Increased judgment required on the part of the decision-maker 
E) Time necessary to reach the consensus 
A) Commitment of those affected by the decision 
B) Decreased input from others in the organization 
C) Habits formed from past experiences 
D) Increased judgment required on the part of the decision-maker 
E) Time necessary to reach the consensus

Question 7

Implementation of the chosen alternative is the final step in the decision-making process.

Accepted Answer

A) True 
 B)False

Question 8

If Rita has too many alternatives to choose from based on the input she has received,she may find herself ________ by choosing a decision that is just "good enough" rather than optimal.

Accepted Answer

A) bounding 
B) settling 
C) generalizing 
D) satisficing 
E) rationality bounded 
A) bounding 
B) settling 
C) generalizing 
D) satisficing 
E) rationality bounded

Question 9

A manager who desires to maintain the status quo and therefore doesn't take input from outside sources is said to have a(n)________ decision making orientation.

Accepted Answer

A) receptive 
B) exploitative 
C) hoarding 
D) marketing-oriented 
E) self-interest 
A) receptive 
B) exploitative 
C) hoarding 
D) marketing-oriented 
E) self-interest

Question 10

The first step in the decision-making process is to ________.

Accepted Answer

A) identify possible alternatives for solving an organizational problem 
B) identify organizational objectives 
C) identify an existing problem 
D) gather feedback about an existing problem 
E) implement the selected alternative 
A) identify possible alternatives for solving an organizational problem 
B) identify organizational objectives 
C) identify an existing problem 
D) gather feedback about an existing problem 
E) implement the selected alternative

Question 11

The nominal group technique of decision making begins with ________.

Accepted Answer

A) members presenting their individual ideas orally 
B) the entire group discussing their ideas simultaneously 
C) group members writing down individual ideas on the matter being discussed 
D) members writing their ideas on a board for all other members to see 
E) a secret ballot which allows members to support their favorite ideas without fear 
A) members presenting their individual ideas orally 
B) the entire group discussing their ideas simultaneously 
C) group members writing down individual ideas on the matter being discussed 
D) members writing their ideas on a board for all other members to see 
E) a secret ballot which allows members to support their favorite ideas without fear

Question 12

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is part of the first step in the process of brainstorming?

Accepted Answer

A) Members comment on ideas. 
B) Group leader chooses members. 
C) Ideas are evaluated. 
D) Group members state ideas. 
E) Ideas are recorded. 
A) Members comment on ideas. 
B) Group leader chooses members. 
C) Ideas are evaluated. 
D) Group members state ideas. 
E) Ideas are recorded.

Question 14

Naomi leads a team of software developers.Because of the sudden increase in the number of projects over the last few weeks,the team will need to work additional hours in order to meet the various deadlines.She asks her team members to write down their individual ideas on whether they should extend their daily work hours,or simply work on Saturday for the next two months.They are also encouraged to come up with other solutions that can help them solve the problem.Which one of the following methods of decision making is Naomi most likely using?

Accepted Answer

A) the Delphi technique 
B) the nominal group technique 
C) brainstorming 
D) groupthinking 
E) controlled creativity 
A) the Delphi technique 
B) the nominal group technique 
C) brainstorming 
D) groupthinking 
E) controlled creativity

Question 15

Discuss the relationship that exists between risk and uncertainty in management decision making.

Accepted Answer

In most instances,it is impossible for d

Question 16

John wants to start his own pet shop and has run an ad for the post of shop assistant.He hired the first candidate he interviewed without reviewing the remaining applications because the first one fit the given criteria he had listed in the job ad.This is an example of ________.

Accepted Answer

A) confirmation bias 
B) risk 
C) bias 
D) satisficing 
E) heuristics 
A) confirmation bias 
B) risk 
C) bias 
D) satisficing 
E) heuristics

Question 17

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Accepted Answer

A) decision support system 
B) decision theory 
C) morphological box 
D) decision tree 
E) Delphi chart 
A) decision support system 
B) decision theory 
C) morphological box 
D) decision tree 
E) Delphi chart

Question 18

Colin,a customer service manager,is making a decision that is routine and repetitive,and typically handled in a specific way.This could be said to be a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 19

The use of enterprise resource planning software can speed up the process of making ________ decisions.

Accepted Answer

A) non-programmed 
B) programmed 
C) purchasing 
D) marketing 
E) single-use 
A) non-programmed 
B) programmed 
C) purchasing 
D) marketing 
E) single-use

Question 20

Barney is a new manager concerned about decision making.Which one of the following statements would you tell Barney is true about decisions and decision making?

Accepted Answer

A) Managers make decisions only when performing the controlling function. 
B) In the process of deciding,all the alternatives are combined to form a final alternative which invariably is the choice made. 
C) Organizations only have to consider significant decisions that have a major impact on business. 
D) Decision making is the process of choosing the best alternative for reaching objectives. 
E) All managerial decisions are of equal significance to the organization. 
A) Managers make decisions only when performing the controlling function. 
B) In the process of deciding,all the alternatives are combined to form a final alternative which invariably is the choice made. 
C) Organizations only have to consider significant decisions that have a major impact on business. 
D) Decision making is the process of choosing the best alternative for reaching objectives. 
E) All managerial decisions are of equal significance to the organization.

Which one of the following is true about decisions arrived at through consensus?

The broader the scope of a decision,________.

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch.The response was overwhelming as Jared received more than 40 suggestions.This is an example of ________.

Decision makers with a(n)________ orientation of decision makers believe that the source of all good is outside themselves,and therefore they rely heavily on suggestions from other organization members.

A donation of $1 million has been made to the hospital where Joe is CEO.In determining how best to allocate and utilize the funds,Joe will be making a ________ decision.

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals,which one of the following is a disadvantage of consensus decisions?

Implementation of the chosen alternative is the final step in the decision-making process.

If Rita has too many alternatives to choose from based on the input she has received,she may find herself ________ by choosing a decision that is just "good enough" rather than optimal.

A manager who desires to maintain the status quo and therefore doesn't take input from outside sources is said to have a(n)________ decision making orientation.

The first step in the decision-making process is to ________.

The nominal group technique of decision making begins with ________.

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Which of the following is part of the first step in the process of brainstorming?

Discuss the relationship that exists between risk and uncertainty in management decision making.

John wants to start his own pet shop and has run an ad for the post of shop assistant.He hired the first candidate he interviewed without reviewing the remaining applications because the first one fit the given criteria he had listed in the job ad.This is an example of ________.

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Colin,a customer service manager,is making a decision that is routine and repetitive,and typically handled in a specific way.This could be said to be a nonprogrammed decision.

The use of enterprise resource planning software can speed up the process of making ________ decisions.

Barney is a new manager concerned about decision making.Which one of the following statements would you tell Barney is true about decisions and decision making?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 8: Making Decisions

Which one of the following is true about decisions arrived at through consensus?

The broader the scope of a decision,________.

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch.The response was overwhelming as Jared received more than 40 suggestions.This is an example of ________.

Decision makers with a(n)________ orientation of decision makers believe that the source of all good is outside themselves,and therefore they rely heavily on suggestions from other organization members.

A donation of $1 million has been made to the hospital where Joe is CEO.In determining how best to allocate and utilize the funds,Joe will be making a ________ decision.

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals,which one of the following is a disadvantage of consensus decisions?

Implementation of the chosen alternative is the final step in the decision-making process.

If Rita has too many alternatives to choose from based on the input she has received,she may find herself ________ by choosing a decision that is just "good enough" rather than optimal.

A manager who desires to maintain the status quo and therefore doesn't take input from outside sources is said to have a(n)________ decision making orientation.

The first step in the decision-making process is to ________.

The nominal group technique of decision making begins with ________.

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Which of the following is part of the first step in the process of brainstorming?

Discuss the relationship that exists between risk and uncertainty in management decision making.

John wants to start his own pet shop and has run an ad for the post of shop assistant.He hired the first candidate he interviewed without reviewing the remaining applications because the first one fit the given criteria he had listed in the job ad.This is an example of ________.

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Colin,a customer service manager,is making a decision that is routine and repetitive,and typically handled in a specific way.This could be said to be a nonprogrammed decision.

The use of enterprise resource planning software can speed up the process of making ________ decisions.

Barney is a new manager concerned about decision making.Which one of the following statements would you tell Barney is true about decisions and decision making?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters