Question 1

Which of the following is an advantage of group decision making?

Accepted Answer

A) Groups take less time than individuals to arrive at a decision because of the collective and diverse mentality of groups. 
B) Group decisions do not cost the organization as much as individual decisions do. 
C) Group decisions are of a higher quality than individual decisions because of the friendly relationships that exist within the group. 
D) Group decisions can be effectively controlled and influenced by the dominant members of the group. 
E) Members of the group tend to support the implementation of the decision more fervently than they would if the decision had been made by an individual. 
A) Groups take less time than individuals to arrive at a decision because of the collective and diverse mentality of groups. 
B) Group decisions do not cost the organization as much as individual decisions do. 
C) Group decisions are of a higher quality than individual decisions because of the friendly relationships that exist within the group. 
D) Group decisions can be effectively controlled and influenced by the dominant members of the group. 
E) Members of the group tend to support the implementation of the decision more fervently than they would if the decision had been made by an individual.

Question 2

________ occurs when an individual makes a decision that is not optimal,but is good enough.

Accepted Answer

A) Loss aversion 
B) Satisficing 
C) Intuition 
D) Bias 
E) Unrealistic optimism 
A) Loss aversion 
B) Satisficing 
C) Intuition 
D) Bias 
E) Unrealistic optimism

Question 3

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative but where some estimate of the likelihood of an event can be calculated.

Accepted Answer

A) Probability theory 
B) Bandwagon effect 
C) Loss aversion 
D) Heuristics 
E) Bounded rationality 
A) Probability theory 
B) Bandwagon effect 
C) Loss aversion 
D) Heuristics 
E) Bounded rationality

Question 4

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

Accepted Answer

A) confirmation bias 
B) loss aversion 
C) the bandwagon effect 
D) overconfidence 
E) unrealistic optimism 
A) confirmation bias 
B) loss aversion 
C) the bandwagon effect 
D) overconfidence 
E) unrealistic optimism

Question 5

What are the orientations of weak decision makers?

Accepted Answer

Decision makers are the first element of

Question 6

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

Accepted Answer

A) having a hoarding orientation 
B) being receptive 
C) being exploitative 
D) having an ideal orientation 
E) being marketing-oriented 
A) having a hoarding orientation 
B) being receptive 
C) being exploitative 
D) having an ideal orientation 
E) being marketing-oriented

Question 7

________ refers to the likelihood that an event or outcome will actually occur.

Accepted Answer

A) Surety 
B) Ratio 
C) Probability 
D) Brainstorming 
E) Bias 
A) Surety 
B) Ratio 
C) Probability 
D) Brainstorming 
E) Bias

Question 8

Which one of the following biases refers to individuals who tend to strongly prefer avoiding losses rather than acquiring gains?

Accepted Answer

A) loss leaders 
B) zero-risk bias 
C) self-serving bias 
D) loss aversion 
E) money illusion 
A) loss leaders 
B) zero-risk bias 
C) self-serving bias 
D) loss aversion 
E) money illusion

Question 9

The proportion of the total management system that a decision will affect is called the ________.

Accepted Answer

A) scope of the decision 
B) unity of command 
C) span of control 
D) level of management 
E) discretionary area 
A) scope of the decision 
B) unity of command 
C) span of control 
D) level of management 
E) discretionary area

Question 10

What is a decision? Explain the difference between programmed and nonprogrammed decisions.

Accepted Answer

A decision is a choice between two or mo

Question 11

Which one of the following is the final step in the decision-making process?

Accepted Answer

A) identify organizational objectives 
B) gather feedback to find out if the problem is solved 
C) implement the selected alternative 
D) select the most beneficial alternative 
E) list alternative solutions 
A) identify organizational objectives 
B) gather feedback to find out if the problem is solved 
C) implement the selected alternative 
D) select the most beneficial alternative 
E) list alternative solutions

Question 12

A manager who believes the source of good ideas is outside him/herself and therefore is willing to take the ideas of others as his/her own has a(n)________ decision making orientation.

Accepted Answer

A) receptive 
B) exploitative 
C) hoarding 
D) marketing-oriented 
E) self-interest 
A) receptive 
B) exploitative 
C) hoarding 
D) marketing-oriented 
E) self-interest

Question 13

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

Accepted Answer

A) doublethink 
B) crowdsourcing 
C) brainstorming 
D) groupthink 
E) scapegoating 
A) doublethink 
B) crowdsourcing 
C) brainstorming 
D) groupthink 
E) scapegoating

Question 14

Sid wants to involve his team of remotely located architects in a decision-making exercise.His plan is to circulate a questionnaire on the problem at hand,share the questionnaire results,and continue to recirculate and redefine individual responses until a consensus is reached.Which type of decision-making technique is Sid planning to implement?

Accepted Answer

A) groupthink 
B) brainstorming 
C) the Delphi technique 
D) the nominal group technique 
E) the devil's advocate technique 
A) groupthink 
B) brainstorming 
C) the Delphi technique 
D) the nominal group technique 
E) the devil's advocate technique

Question 15

A group decision-making process which forbids negative feedback on any suggested alternative by any group member until all members have presented alternatives is known as ________.

Accepted Answer

A) groupthinking 
B) brainstorming 
C) doublethink 
D) mindmapping 
E) scapegoating 
A) groupthinking 
B) brainstorming 
C) doublethink 
D) mindmapping 
E) scapegoating

Question 16

The first step in the Delphi technique is ________.

Accepted Answer

A) asking group members to offer solutions 
B) identifying a problem 
C) allowing group members to meet face to face 
D) preparing a questionnaire on the problem at hand 
E) identifying experts on the matter being discussed 
A) asking group members to offer solutions 
B) identifying a problem 
C) allowing group members to meet face to face 
D) preparing a questionnaire on the problem at hand 
E) identifying experts on the matter being discussed

Question 17

Trendy Garb is a retail store that sells women's apparel.The store has comprehensive rules,policies,and procedures for matters related to customer complaints and product returns.Hence,when faced with either of these situations,the store manager simply needs to refer to these guidelines and accordingly proceed.This is an example of ________.

Accepted Answer

A) overlapping responsibility 
B) nonprogrammed decision 
C) rule of thumb 
D) decision tree 
E) programmed decision 
A) overlapping responsibility 
B) nonprogrammed decision 
C) rule of thumb 
D) decision tree 
E) programmed decision

Question 18

Managers know employees are more likely to be committed to a decision reached through consensus.

Accepted Answer

A) True 
 B)False

Question 19

Which one of the following is an example of a nonprogrammed decision?

Accepted Answer

A) determining how products will be arranged on the shelves of a supermarket 
B) deciding how to handle customer complaints and product returns 
C) identifying and selecting a new supplier of raw materials 
D) evaluating the performance of a job applicant on a job sample test 
E) writing an email requesting one's senior for a few days off 
A) determining how products will be arranged on the shelves of a supermarket 
B) deciding how to handle customer complaints and product returns 
C) identifying and selecting a new supplier of raw materials 
D) evaluating the performance of a job applicant on a job sample test 
E) writing an email requesting one's senior for a few days off

Question 20

In the nominal group technique of decision making,after all the members have discussed the ideas,they ________.

Accepted Answer

A) discuss their ideas one-to-one with the group leader 
B) present their personal views on each of the ideas discussed 
C) write down each idea on the board for all the other members to refer to 
D) vote by a secret ballot to support their favorite idea 
E) adopt and implement the most cost-effective idea 
A) discuss their ideas one-to-one with the group leader 
B) present their personal views on each of the ideas discussed 
C) write down each idea on the board for all the other members to refer to 
D) vote by a secret ballot to support their favorite idea 
E) adopt and implement the most cost-effective idea

Which of the following is an advantage of group decision making?

________ occurs when an individual makes a decision that is not optimal,but is good enough.

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative but where some estimate of the likelihood of an event can be calculated.

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

What are the orientations of weak decision makers?

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

________ refers to the likelihood that an event or outcome will actually occur.

Which one of the following biases refers to individuals who tend to strongly prefer avoiding losses rather than acquiring gains?

The proportion of the total management system that a decision will affect is called the ________.

What is a decision? Explain the difference between programmed and nonprogrammed decisions.

Which one of the following is the final step in the decision-making process?

A manager who believes the source of good ideas is outside him/herself and therefore is willing to take the ideas of others as his/her own has a(n)________ decision making orientation.

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

A group decision-making process which forbids negative feedback on any suggested alternative by any group member until all members have presented alternatives is known as ________.

The first step in the Delphi technique is ________.

Managers know employees are more likely to be committed to a decision reached through consensus.

Which one of the following is an example of a nonprogrammed decision?

In the nominal group technique of decision making,after all the members have discussed the ideas,they ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 8: Making Decisions

Which of the following is an advantage of group decision making?

________ occurs when an individual makes a decision that is not optimal,but is good enough.

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative but where some estimate of the likelihood of an event can be calculated.

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

What are the orientations of weak decision makers?

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

________ refers to the likelihood that an event or outcome will actually occur.

Which one of the following biases refers to individuals who tend to strongly prefer avoiding losses rather than acquiring gains?

The proportion of the total management system that a decision will affect is called the ________.

What is a decision? Explain the difference between programmed and nonprogrammed decisions.

Which one of the following is the final step in the decision-making process?

A manager who believes the source of good ideas is outside him/herself and therefore is willing to take the ideas of others as his/her own has a(n)________ decision making orientation.

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

A group decision-making process which forbids negative feedback on any suggested alternative by any group member until all members have presented alternatives is known as ________.

The first step in the Delphi technique is ________.

Managers know employees are more likely to be committed to a decision reached through consensus.

Which one of the following is an example of a nonprogrammed decision?

In the nominal group technique of decision making,after all the members have discussed the ideas,they ________.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters