Exam 6: Verbal Communication Skills

What idea suggests that language shapes our thoughts and culture,and our culture and thoughts affect the language we use to describe the world?

Dionne believes she is an aggressive communicator and asks you to help her become more assertive.Which suggestion would be best to offer her?

According to the model developed by Ogden and Richards,what are the things represented by symbols called?

When describing how you view a situation,it is most effective to __________.

To Joseph,a "submarine" is a sandwich.To Alfonse,a "submarine" is a submersible ship.The different meanings Joseph and Alfonse apply to the word "submarine" reflect the idea that __________.

When you pursue your own interests without denying the rights of others,you are being __________.

Some people call the late Yasser Arafat a "terrorist," both fearing and reviling him.Some people call him a "freedom fighter," both loving and praising him.The use of these words to describe or evaluate Arafat reflect the power of words to __________.

Describe an effective apology and explain when it's most appropriate to offer it.

According to researcher John Seiter,how might the use of demeaning terms affect how those persons are perceived?

Name the two concepts that form the basis for the Sapir-Whorf hypothesis,and define what this hypothesis suggests.

Use the word "fish" to describe the relationships between referents,thought,and symbols in the triangle of meaning developed by Ogden and Richards.

Hernando,a police officer,has been assigned a new partner,LaTonya.He is meeting LaTonya for the first time and wants to get better acquainted.Help Hernando by giving him suggestions on how to start a successful conversation with LaTonya and to sustain it.

In which context are we most likely to issue an apology?

Kellyn realizes that when she communicates with Ji,an international student from South Korea,she may need to be sure that that her messages are more explicit,but they should not be condescending.Kellyn should use __________ to accomplish this goal.

When someone uses the word dog and you understand the word to mean "a mangy,dirty,and disgusting animal,like the one that bit me when I was five years old," which level of meaning are you likely applying?

When Felicity when tells her employee "I feel disrespected when work I ask you to do is not a priority for you," which key behavior of asserting herself does she exhibit?

Research has found that when we receive an apology,we __________.

A confusion of one word or phrase for another that sounds similar to it is known as __________.

David has a habit of screaming,"You idiot,you always mess things up!" whenever his brother makes a mistake or does something he doesn't like.Which strategy for creating a supportive climate does David's outburst violate?

A person's name generally has no logical connection with the actual person,just as the word "cow" does not look like a cow or sound like a cow.According to American linguist Charles Hockett,these examples illustrate how the connection between a word and what it represents is __________.