Exam 2: Consumer and Social Well-Being

Why do all consumers sometimes replace a product that still functions?

Explain the fair packaging and labeling act of 1966.

The Federal Trade Commission (FTC)regulates telephone,radio,and TV.

When consumers are unhappy with a product,they may file a complaint in the form of legal action,Better Business Bureau complaint,or publishing a negative review.This is called a ________ response.

So called "gripe sites" exist for consumers to publish ________ responses against products or stores with which they are dissatisfied.

Clothing,food,and travel can be considered part of the curation process.

The importance people attach to worldly possessions is called ________.

The social bottom line provides financial benefits directly to stockholders.

When consumers are unhappy with a product,they boycott the product and/or store and express dissatisfaction to friends.This is called ________ response.

Explain the threat of consumer terrorism.

Describe the duties of the Federal Trade Commission (FTC).

The underground economy refers to used product sellers who sell in secondary markets.It is thought to make up ________ of the US gross national product.

During ________,one consumer exchanges something she owns with someone else for something the other person owns.

Green marketing refers to the strategy of promoting how environmentally friendly a product is.

When companies make false claims about how environmentally friendly their products are,________ has occurred.

David habitually reaches for his cell phone,thinking that it is vibrating,even when it is not.David suffers from ________.

Explain the "functionally illiterate."

Market access can be limited due to ________.

Which of the following is NOT an element common to destructive consumer behavior?

Surveys show that the percentage of consumers who are willing to pay more for green products has dropped since 2008.