Question 1

________ teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

Accepted Answer

A) Cross-functional 
B) Multifaceted 
C) Problem-solving 
D) Self-managed 
A) Cross-functional 
B) Multifaceted 
C) Problem-solving 
D) Self-managed

Question 2

Why have teams become so popular?

Accepted Answer

As organisations have restructured thems

Question 3

There are four contextual factors that appear to be most significantly related to team performance.Which of the following is NOT one of those four factors?

Accepted Answer

A) effective communication 
B) adequate resources 
C) leadership and structure 
D) a performance evaluation and reward system 
A) effective communication 
B) adequate resources 
C) leadership and structure 
D) a performance evaluation and reward system

Question 4

When hiring employees who may have limited teamwork skills,which of the following does the manager need to look for in the employees?

Accepted Answer

A) problem-solving skills 
B) communication skills 
C) interaction with the group dynamic 
D) all of the above 
A) problem-solving skills 
B) communication skills 
C) interaction with the group dynamic 
D) all of the above

Question 5

All of the following statements about the ability of team members are correct EXCEPT:

Accepted Answer

A) When tasks are simple,high-ability teams do not perform as well. 
B) A less-intelligent leader can neutralize the effect of a high-ability team. 
C) Teams primarily require problem-solving skills to be effective. 
D) High-ability teams are also more adaptable to changing situations. 
A) When tasks are simple,high-ability teams do not perform as well. 
B) A less-intelligent leader can neutralize the effect of a high-ability team. 
C) Teams primarily require problem-solving skills to be effective. 
D) High-ability teams are also more adaptable to changing situations.

Question 6

Which of the following is NOT one of the options suggested for trying to turn individuals into team players?

Accepted Answer

A) selection 
B) training 
C) rewards 
D) goals 
A) selection 
B) training 
C) rewards 
D) goals

Question 7

Which of the following is NOT true about self-managed work teams?

Accepted Answer

A) Individuals on these teams tend to report higher levels of job satisfaction. 
B) This type of team often does not manage conflicts well. 
C) The success of self-managed teams has been uniformly positive. 
D) They sometimes have higher rates of absenteeism and turnover. 
A) Individuals on these teams tend to report higher levels of job satisfaction. 
B) This type of team often does not manage conflicts well. 
C) The success of self-managed teams has been uniformly positive. 
D) They sometimes have higher rates of absenteeism and turnover.

Question 8

You find that in a team situation you prefer to be the one who clarifies goals and is concerned with promoting decision-making.Your role is called the:

Accepted Answer

A) maintainer. 
B) coordinator. 
C) linker. 
D) promoter. 
A) maintainer. 
B) coordinator. 
C) linker. 
D) promoter.

Question 9

Teams of employees who meet to discuss ways to improve quality,efficiency,and the work environment are called:

Accepted Answer

A) problem-solving teams. 
B) unions. 
C) cross-functional teams. 
D) self-managed work teams. 
A) problem-solving teams. 
B) unions. 
C) cross-functional teams. 
D) self-managed work teams.

Question 10

Teams are unable to _____________ quickly.

Accepted Answer

A) ensure team goals are challenging 
B) deploy 
C) make decisions 
D) disband 
A) ensure team goals are challenging 
B) deploy 
C) make decisions 
D) disband

Question 11

Which of the following statements is concerning the climate of trust is TRUE?

Accepted Answer

A) Interpersonal trust among team members bonds members around the belief that others on the team will take advantage of them if given the opportunity. 
B) Interpersonal trust among team members decreases members' likelihood to take risks. 
C) Interpersonal trust among team members reduces the need to monitor each other's behaviour. 
D) Interpersonal trust among team members inhibits cooperation. 
A) Interpersonal trust among team members bonds members around the belief that others on the team will take advantage of them if given the opportunity. 
B) Interpersonal trust among team members decreases members' likelihood to take risks. 
C) Interpersonal trust among team members reduces the need to monitor each other's behaviour. 
D) Interpersonal trust among team members inhibits cooperation.

Question 12

Discuss self-managed work teams.

Accepted Answer

Self-managed work teams are groups of em

Question 13

Discuss the five forms of work teams: problem-solving teams,self-managed teams,cross-functional teams,virtual teams and multi-team systems.

Accepted Answer

Teams can do a variety of things.They ca

Question 14

________ allow people to share superordinate goals.

Accepted Answer

A) Cross-functional teams 
B) Self-managed teams 
C) Multi-team systems 
D) Problem-solving teams 
A) Cross-functional teams 
B) Self-managed teams 
C) Multi-team systems 
D) Problem-solving teams

Question 15

A work group is:

Accepted Answer

A) a group whose individual efforts result in a performance that is greater than the sum of those individual inputs. 
B) a group of 10 to 15 people who take on the responsibilities of their former supervisors. 
C) a group that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility. 
D) a group made up of members from across departmental lines. 
A) a group whose individual efforts result in a performance that is greater than the sum of those individual inputs. 
B) a group of 10 to 15 people who take on the responsibilities of their former supervisors. 
C) a group that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility. 
D) a group made up of members from across departmental lines.

Question 16

Why are high-ability teams able to more easily adapt to changing situations?

Accepted Answer

A) When tasks are changing,high-ability teams are able to perform at an optimum level. 
B) They can more effectively apply existing knowledge to new problems. 
C) They are more easily able to engage in problem-solving skills. 
D) None of the above. 
A) When tasks are changing,high-ability teams are able to perform at an optimum level. 
B) They can more effectively apply existing knowledge to new problems. 
C) They are more easily able to engage in problem-solving skills. 
D) None of the above.

Question 17

The four most common forms of teams are problem-solving,self-managed,cross-functional and virtual.

Accepted Answer

A) True 
 B)False

Question 18

Positive synergy in work teams is created through coordinated effort.

Accepted Answer

A) True 
 B)False

________ teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

Why have teams become so popular?

There are four contextual factors that appear to be most significantly related to team performance.Which of the following is NOT one of those four factors?

When hiring employees who may have limited teamwork skills,which of the following does the manager need to look for in the employees?

All of the following statements about the ability of team members are correct EXCEPT:

Which of the following is NOT one of the options suggested for trying to turn individuals into team players?

Which of the following is NOT true about self-managed work teams?

You find that in a team situation you prefer to be the one who clarifies goals and is concerned with promoting decision-making.Your role is called the:

Teams of employees who meet to discuss ways to improve quality,efficiency,and the work environment are called:

Teams are unable to _____________ quickly.

Which of the following statements is concerning the climate of trust is TRUE?

Discuss self-managed work teams.

Discuss the five forms of work teams: problem-solving teams,self-managed teams,cross-functional teams,virtual teams and multi-team systems.

________ allow people to share superordinate goals.

A work group is:

Why are high-ability teams able to more easily adapt to changing situations?

The four most common forms of teams are problem-solving,self-managed,cross-functional and virtual.

Positive synergy in work teams is created through coordinated effort.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

________ teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

Why have teams become so popular?

There are four contextual factors that appear to be most significantly related to team performance.Which of the following is NOT one of those four factors?

When hiring employees who may have limited teamwork skills,which of the following does the manager need to look for in the employees?

All of the following statements about the ability of team members are correct EXCEPT:

Which of the following is NOT one of the options suggested for trying to turn individuals into team players?

Which of the following is NOT true about self-managed work teams?

You find that in a team situation you prefer to be the one who clarifies goals and is concerned with promoting decision-making.Your role is called the:

Teams of employees who meet to discuss ways to improve quality,efficiency,and the work environment are called:

Teams are unable to _____________ quickly.

Which of the following statements is concerning the climate of trust is TRUE?

Discuss self-managed work teams.

Discuss the five forms of work teams: problem-solving teams,self-managed teams,cross-functional teams,virtual teams and multi-team systems.

________ allow people to share superordinate goals.

A work group is:

Why are high-ability teams able to more easily adapt to changing situations?

The four most common forms of teams are problem-solving,self-managed,cross-functional and virtual.

Positive synergy in work teams is created through coordinated effort.

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters