Question 1

________ teams allow people to collaborate online.

Accepted Answer

A) Cross-functional 
B) Self-managed 
C) Virtual 
D) Problem-solving 
A) Cross-functional 
B) Self-managed 
C) Virtual 
D) Problem-solving

Question 2

Kate works in an industry that is highly competitive.Her organisation recently restructured itself to compete more effectively and efficiently. Kate's organisation likely uses teams because:

Accepted Answer

A) teams are more flexible and responsive to changing events. 
B) teams can quickly assemble,deploy,refocus and disband. 
C) teams facilitate employee participation in operating decisions. 
D) all of the above. 
A) teams are more flexible and responsive to changing events. 
B) teams can quickly assemble,deploy,refocus and disband. 
C) teams facilitate employee participation in operating decisions. 
D) all of the above.

Question 3

Jeffrey is the plant manager of a manufacturing facility.The plant has been experiencing a number of problems and Jeffrey has been directed to solve these issues.Teams are currently used to manufacture products.One big concern is the low quality of the manufactured products. How would you determine the pros and cons of continuing the team strategy?

Accepted Answer

A) assess whether the work can be done better by more than one person 
B) review the complexity of the work and the need for different perspectives 
C) determine whether the members of the group are interdependent 
D) all of the above 
A) assess whether the work can be done better by more than one person 
B) review the complexity of the work and the need for different perspectives 
C) determine whether the members of the group are interdependent 
D) all of the above

Question 4

The role of the supervisor becomes even more important in the case of self-managed work teams.

Accepted Answer

A) True 
 B)False

Question 5

People who overcome obstacles are called:

Accepted Answer

A) controllers. 
B) shapers. 
C) producers. 
D) assessors. 
A) controllers. 
B) shapers. 
C) producers. 
D) assessors.

Question 6

What are some of the cautions to be aware of when using teams?

Accepted Answer

Teams have increased communication deman

Question 7

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. Joan has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality,efficiency and the work environment.This is an example of a ________ team.

Accepted Answer

A) problem-solving 
B) virtual 
C) cross-functional 
D) self-managed 
A) problem-solving 
B) virtual 
C) cross-functional 
D) self-managed

Question 8

A group differs from a work team due to a few different dimensions.Which dimension deals with 'individual' versus 'individual and mutual'?

Accepted Answer

A) goal 
B) synergy 
C) accountability 
D) skills 
A) goal 
B) synergy 
C) accountability 
D) skills

Question 9

Successful teams translate their ________ into specific,measurable and realistic performance goals.

Accepted Answer

A) common purpose 
B) roles 
C) skills 
D) norms 
A) common purpose 
B) roles 
C) skills 
D) norms

Question 10

While most types of teams do their work face to face,________ teams use computer technology.

Accepted Answer

A) functional 
B) telecommuting 
C) outsourced 
D) virtual 
A) functional 
B) telecommuting 
C) outsourced 
D) virtual

Question 11

Discuss the difference between a work group and a work team.

Accepted Answer

A work group is a group that interacts p

Question 12

A group differs from a work team due to a few different dimensions.Which dimension deals with 'share information' versus 'collective performance'?

Accepted Answer

A) goal 
B) synergy 
C) accountability 
D) skills 
A) goal 
B) synergy 
C) accountability 
D) skills

Question 13

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. Joan has decided to create a team of 11 employees from accounts receivable,give them the responsibility of their former supervisor (including scheduling of work and evaluating each other's performance)and eliminate the former supervisor's position.This is an example of a ________ team.

Accepted Answer

A) problem-solving 
B) virtual 
C) self-managed 
D) cross-functional 
A) problem-solving 
B) virtual 
C) self-managed 
D) cross-functional

Question 14

What are the benefits and drawbacks of a virtual team?

Accepted Answer

Virtual teams use computer technology to

Question 15

What can management do to ensure effective virtual teams?

Accepted Answer

For virtual teams to be effective,manage

Question 16

In which of the following situations is individual work preferable to teamwork?

Accepted Answer

A) Success requires a great deal of coordination between interdependent players. 
B) There is a need for different perspectives. 
C) The task is complex. 
D) None of the above. 
A) Success requires a great deal of coordination between interdependent players. 
B) There is a need for different perspectives. 
C) The task is complex. 
D) None of the above.

Question 17

Which of the following are options suggested for trying to turn individuals into team players?

Accepted Answer

A) selection 
B) training 
C) rewards 
D) all of the above 
A) selection 
B) training 
C) rewards 
D) all of the above

Question 18

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. As Joan's employees are located in Europe,Asia and North America,she has decided to use computer technology to tie her employees together in order to achieve a common goal.This is an example of a ________ team.

Accepted Answer

A) multi-team system 
B) problem-solving 
C) virtual 
D) self-managed 
A) multi-team system 
B) problem-solving 
C) virtual 
D) self-managed

Question 19

In multi-team systems,there is:

Accepted Answer

A) increased social rapport. 
B) increased direct interaction among members. 
C) a greater focus on task. 
D) interdependency. 
A) increased social rapport. 
B) increased direct interaction among members. 
C) a greater focus on task. 
D) interdependency.

Question 20

Which is NOT one of the most common types of teams?

Accepted Answer

A) self-managed 
B) virtual 
C) problem identification 
D) problem-solving 
A) self-managed 
B) virtual 
C) problem identification 
D) problem-solving

________ teams allow people to collaborate online.

Kate works in an industry that is highly competitive.Her organisation recently restructured itself to compete more effectively and efficiently. Kate's organisation likely uses teams because:

The role of the supervisor becomes even more important in the case of self-managed work teams.

People who overcome obstacles are called:

What are some of the cautions to be aware of when using teams?

A group differs from a work team due to a few different dimensions.Which dimension deals with 'individual' versus 'individual and mutual'?

Successful teams translate their ________ into specific,measurable and realistic performance goals.

While most types of teams do their work face to face,________ teams use computer technology.

Discuss the difference between a work group and a work team.

A group differs from a work team due to a few different dimensions.Which dimension deals with 'share information' versus 'collective performance'?

What are the benefits and drawbacks of a virtual team?

What can management do to ensure effective virtual teams?

In which of the following situations is individual work preferable to teamwork?

Which of the following are options suggested for trying to turn individuals into team players?

In multi-team systems,there is:

Which is NOT one of the most common types of teams?

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

________ teams allow people to collaborate online.

Kate works in an industry that is highly competitive.Her organisation recently restructured itself to compete more effectively and efficiently. Kate's organisation likely uses teams because:

The role of the supervisor becomes even more important in the case of self-managed work teams.

People who overcome obstacles are called:

What are some of the cautions to be aware of when using teams?

A group differs from a work team due to a few different dimensions.Which dimension deals with 'individual' versus 'individual and mutual'?

Successful teams translate their ________ into specific,measurable and realistic performance goals.

While most types of teams do their work face to face,________ teams use computer technology.

Discuss the difference between a work group and a work team.

A group differs from a work team due to a few different dimensions.Which dimension deals with 'share information' versus 'collective performance'?

What are the benefits and drawbacks of a virtual team?

What can management do to ensure effective virtual teams?

In which of the following situations is individual work preferable to teamwork?

Which of the following are options suggested for trying to turn individuals into team players?

In multi-team systems,there is:

Which is NOT one of the most common types of teams?

What Is Organisational Behaviour

Diversity in Organisations

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters