Question 1

A pyramid structure should be used if the analyst believes the interviewee needs to warm up to the topic.

Accepted Answer

A) True 
 B)False

Question 2

Closed questions should be used when the analyst:

Accepted Answer

A)  needs to explore a new situation. 
B)  is able to list all possible responses. 
C)  needs to learn an opinion. 
D)  has only a small group of people to obtain information from. 
A)  needs to explore a new situation. 
B)  is able to list all possible responses. 
C)  needs to learn an opinion. 
D)  has only a small group of people to obtain information from.

Question 3

Name four of the seven elements that make up a story.

Accepted Answer

1. The call to adventure 2. Th

Question 4

Questionnaires are a quick way to gather massive amounts of data.

Accepted Answer

A) True 
 B)False

Question 5

An interview that begins in a very specific way, then examines general issues, and concludes very specifically is said to have a ________ shape.

Accepted Answer

A)  diamond 
B)  cube 
C)  funnel 
D)  pyramid 
A)  diamond 
B)  cube 
C)  funnel 
D)  pyramid

Question 6

A(n) ________ question has a finite number of responses.

Accepted Answer

A)  closed 
B)  open 
C)  logical 
D)  key 
A)  closed 
B)  open 
C)  logical 
D)  key

Question 7

Validity is the degree to which the question measures what the analyst intends to measure.

Accepted Answer

A) True 
 B)False

Question 8

When the interviewer begins with a very detailed set of questions and then expands the scope, the interview is said to have a funnel shape.

Accepted Answer

A) True 
 B)False

Question 9

It is unimportant to read background information about the organization prior to an interview since it adds to the expense of the project and the information may be obtained from early open-ended questions.

Accepted Answer

A) True 
 B)False

Question 10

What are the five steps in the interview preparation process?

Accepted Answer

1. Read background material.
2

Question 11

Characteristics are properties of people or things.

Accepted Answer

A) True 
 B)False

Question 12

No more than one JAD session should be conducted with an interviewee.

Accepted Answer

A) True 
 B)False

Question 13

A scribe is responsible for taking notes at a JAD session.

Accepted Answer

A) True 
 B)False

Question 14

Which is not a guideline in determining whether use of questionnaires is appropriate?

Accepted Answer

A)  The people you need to question are widely dispersed. 
B)  There are only a few people involved in the systems project. 
C)  You are doing an exploratory study to gauge overall opinion. 
D)  You desire to do problem sensing to identify problems with the current system. 
A)  The people you need to question are widely dispersed. 
B)  There are only a few people involved in the systems project. 
C)  You are doing an exploratory study to gauge overall opinion. 
D)  You desire to do problem sensing to identify problems with the current system.

Question 15

One quality questionnaires must possess is reliability, a measure of consistency.

Accepted Answer

A) True 
 B)False

Question 16

Which of these is an advantage of closed interview questions?

Accepted Answer

A)  keeps interviewer in control of the interview 
B)  makes it more interesting for the interviewee 
C)  makes phrasing easier for the interviewer 
D)  provides richness of detail 
A)  keeps interviewer in control of the interview 
B)  makes it more interesting for the interviewee 
C)  makes phrasing easier for the interviewer 
D)  provides richness of detail

Question 17

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

Accepted Answer

A) True 
 B)False

Question 18

Which structure should be used when you want to warm up the interviewee to a topic?

Accepted Answer

A)  funnel 
B)  pyramid 
C)  diamond 
D)  oval 
A)  funnel 
B)  pyramid 
C)  diamond 
D)  oval

Question 19

A questionnaire is an excellent means of doing an in-depth analysis of a manager's decision-making processes.

Accepted Answer

A) True 
 B)False

Question 20

A JAD session involves:

Accepted Answer

A)  casual planning, since the interaction between users is when the activity occurs in a creative fashion. 
B)  using a session leader that has excellent communication skills. 
C)  having a systems analyst as a session leader. 
D)  note-taking by all the individuals within the session. 
A)  casual planning, since the interaction between users is when the activity occurs in a creative fashion. 
B)  using a session leader that has excellent communication skills. 
C)  having a systems analyst as a session leader. 
D)  note-taking by all the individuals within the session.

A pyramid structure should be used if the analyst believes the interviewee needs to warm up to the topic.

Closed questions should be used when the analyst:

Name four of the seven elements that make up a story.

Questionnaires are a quick way to gather massive amounts of data.

An interview that begins in a very specific way, then examines general issues, and concludes very specifically is said to have a ________ shape.

A(n) ________ question has a finite number of responses.

Validity is the degree to which the question measures what the analyst intends to measure.

When the interviewer begins with a very detailed set of questions and then expands the scope, the interview is said to have a funnel shape.

It is unimportant to read background information about the organization prior to an interview since it adds to the expense of the project and the information may be obtained from early open-ended questions.

What are the five steps in the interview preparation process?

Characteristics are properties of people or things.

No more than one JAD session should be conducted with an interviewee.

A scribe is responsible for taking notes at a JAD session.

Which is not a guideline in determining whether use of questionnaires is appropriate?

One quality questionnaires must possess is reliability, a measure of consistency.

Which of these is an advantage of closed interview questions?

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

Which structure should be used when you want to warm up the interviewee to a topic?

A questionnaire is an excellent means of doing an in-depth analysis of a manager's decision-making processes.

A JAD session involves:

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Unobtrusive Methods

Agile Modeling, Prototyping, and Scrum

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction and Ux Design

Designing Accurate Data Entry Procedures

Quality Assurance and Implementation

Filters

Exam 4: Information Gathering: Interactive Methods

A pyramid structure should be used if the analyst believes the interviewee needs to warm up to the topic.

Closed questions should be used when the analyst:

Name four of the seven elements that make up a story.

Questionnaires are a quick way to gather massive amounts of data.

An interview that begins in a very specific way, then examines general issues, and concludes very specifically is said to have a ________ shape.

A(n) ________ question has a finite number of responses.

Validity is the degree to which the question measures what the analyst intends to measure.

When the interviewer begins with a very detailed set of questions and then expands the scope, the interview is said to have a funnel shape.

It is unimportant to read background information about the organization prior to an interview since it adds to the expense of the project and the information may be obtained from early open-ended questions.

What are the five steps in the interview preparation process?

Characteristics are properties of people or things.

No more than one JAD session should be conducted with an interviewee.

A scribe is responsible for taking notes at a JAD session.

Which is not a guideline in determining whether use of questionnaires is appropriate?

One quality questionnaires must possess is reliability, a measure of consistency.

Which of these is an advantage of closed interview questions?

One advantage of JAD sessions is that it isolates the user from the analysis and design process.

Which structure should be used when you want to warm up the interviewee to a topic?

A questionnaire is an excellent means of doing an in-depth analysis of a manager's decision-making processes.

A JAD session involves:

Systems, Roles, and Development Methodologies

Understanding and Modeling Organizational Systems

Project Management

Information Gathering: Unobtrusive Methods

Agile Modeling, Prototyping, and Scrum

Using Data Flow Diagrams

Analyzing Systems Using Data Dictionaries

Process Specifications and Structured Decisions

Object-Oriented Systems Analysis and Design Using Uml

Designing Effective Output

Designing Effective Input

Designing Databases

Human-Computer Interaction and Ux Design

Designing Accurate Data Entry Procedures

Quality Assurance and Implementation

Filters