Question 1

Which of the following is NOT a supply chain decision area regarding ROA improvement?

Accepted Answer

A)  Channel Structure Management 
B)  Inventory Management 
C)  Order Management 
D)  Information Management 
A)  Channel Structure Management 
B)  Inventory Management 
C)  Order Management 
D)  Information Management D

Question 2

Gross margin equals

Accepted Answer

A)  sales minus COGS 
B)  Sales + taxes minus COGS 
C)  COGS - Sales 
D)  COGS - taxes 
A)  sales minus COGS 
B)  Sales + taxes minus COGS 
C)  COGS - Sales 
D)  COGS - taxes A

Question 3

Another driving influence for supply chain reexamination has been the desire of organizations to change their supply chain focus from a ____ to an "investment" center.

Accepted Answer

A)  warehouse system 
B)  logistics-oriented system 
C)  cost center 
D)  value neutral 
A)  warehouse system 
B)  logistics-oriented system 
C)  cost center 
D)  value neutral C

Question 4

Scorecard and key performance indicators (KPIs)refer to

Accepted Answer

A)  sporting events. 
B)  metrics. 
C)  management's evaluation of supply chain staff. 
D)  measuring output. 
A)  sporting events. 
B)  metrics. 
C)  management's evaluation of supply chain staff. 
D)  measuring output.

Question 5

Order cycle time (OCT)is another very important logistics service metric.OCT influences product availability,customer inventories,and seller's cash flow and profit.

Accepted Answer

A) True 
 B)False

Question 6

There are ten characteristics of supply chain metrics.Name at least five,and pick any two for further discussion.

Accepted Answer

The characteristics are:
· Quantitative

Question 7

Evaluating current or potential supply chain metrics is not important to a sound metrics program.

Accepted Answer

A) True 
 B)False

Question 8

A metric could drive inappropriate behavior.

Accepted Answer

A) True 
 B)False

Question 9

An "executive dashboard" is

Accepted Answer

A)  a small number (usually less than five)of KPIs. 
B)  used by senior management to track profits. 
C)  a metric used by the Board of Directors. 
D)  a trend that has only recently developed. 
A)  a small number (usually less than five)of KPIs. 
B)  used by senior management to track profits. 
C)  a metric used by the Board of Directors. 
D)  a trend that has only recently developed.

Question 10

A metric requires

Accepted Answer

A)  definition. 
B)  competitive analysis. 
C)  trade association oversight. 
D)  measures. 
A)  definition. 
B)  competitive analysis. 
C)  trade association oversight. 
D)  measures.

Question 11

There are four performance categories.Name them,and select one to discuss in more detail.

Accepted Answer

Four major categories that pro

Question 12

There are seven factors in developing supply chain metrics.Name them,and select any two to discuss in more detail.

Accepted Answer

First,the development of a metrics progr

Question 13

The decision to alter the supply chain process is essentially ____ issue.

Accepted Answer

A)  a management 
B)  an optimization 
C)  a supply chain 
D)  a customer satisfaction 
A)  a management 
B)  an optimization 
C)  a supply chain 
D)  a customer satisfaction

Question 14

Managers should resist sub-optimization of their particular function unless it benefits the corporation as a whole.

Accepted Answer

A) True 
 B)False

Question 15

A metric and a measurement are the same.

Accepted Answer

A) True 
 B)False

Question 16

Discuss the differences between metrics and measure,and why this is important.

Accepted Answer

Traditionally,the term measure was used

Question 17

Discuss the revenue cost connection and include the formula.

Accepted Answer

Logistics and supply chain managers find

Question 18

Scorecards and key performance indicators (KPIs)are the same thing.

Accepted Answer

A) True 
 B)False

Question 19

Four major categories that provide supply chain performance are: time,quality,cost,and inventory.

Accepted Answer

A) True 
 B)False

Question 20

Discuss how a seller's cost influences a customer's profit and on how a seller's service impacts a customer's revenue.

Accepted Answer

If the cost of a seller's logistics serv

Which of the following is NOT a supply chain decision area regarding ROA improvement?

Gross margin equals

Another driving influence for supply chain reexamination has been the desire of organizations to change their supply chain focus from a ____ to an "investment" center.

Scorecard and key performance indicators (KPIs)refer to

Order cycle time (OCT)is another very important logistics service metric.OCT influences product availability,customer inventories,and seller's cash flow and profit.

There are ten characteristics of supply chain metrics.Name at least five,and pick any two for further discussion.

Evaluating current or potential supply chain metrics is not important to a sound metrics program.

A metric could drive inappropriate behavior.

An "executive dashboard" is

A metric requires

There are four performance categories.Name them,and select one to discuss in more detail.

There are seven factors in developing supply chain metrics.Name them,and select any two to discuss in more detail.

The decision to alter the supply chain process is essentially ____ issue.

Managers should resist sub-optimization of their particular function unless it benefits the corporation as a whole.

A metric and a measurement are the same.

Discuss the differences between metrics and measure,and why this is important.

Discuss the revenue cost connection and include the formula.

Scorecards and key performance indicators (KPIs)are the same thing.

Four major categories that provide supply chain performance are: time,quality,cost,and inventory.

Discuss how a seller's cost influences a customer's profit and on how a seller's service impacts a customer's revenue.

Supply Chain Management: An Overview

Role of Logistics in Supply Chains

Global Supply Chains

Supply Chain Relationships

Supply Chain Technology Managing Information Flows

Demand Management

Order Management and Customer Service

Managing Inventory in the Supply Chain

Transportation: Managing the Flow of the Supply Chain

Distribution Managing Fulfillment Operations

Supply Chain Network Analysis and Design

Sourcing Materials and Services

Operations Producing Goods and Services

Managing Reverse Flows in the Supply Chain

Strategic Challenges and Change for Supply Chains

Filters

Exam 5: Supply Chain Performance Measurement and Financial Analysis

Which of the following is NOT a supply chain decision area regarding ROA improvement?

Gross margin equals

Another driving influence for supply chain reexamination has been the desire of organizations to change their supply chain focus from a ____ to an "investment" center.

Scorecard and key performance indicators (KPIs)refer to

Order cycle time (OCT)is another very important logistics service metric.OCT influences product availability,customer inventories,and seller's cash flow and profit.

There are ten characteristics of supply chain metrics.Name at least five,and pick any two for further discussion.

Evaluating current or potential supply chain metrics is not important to a sound metrics program.

A metric could drive inappropriate behavior.

An "executive dashboard" is

A metric requires

There are four performance categories.Name them,and select one to discuss in more detail.

There are seven factors in developing supply chain metrics.Name them,and select any two to discuss in more detail.

The decision to alter the supply chain process is essentially ____ issue.

Managers should resist sub-optimization of their particular function unless it benefits the corporation as a whole.

A metric and a measurement are the same.

Discuss the differences between metrics and measure,and why this is important.

Discuss the revenue cost connection and include the formula.

Scorecards and key performance indicators (KPIs)are the same thing.

Four major categories that provide supply chain performance are: time,quality,cost,and inventory.

Discuss how a seller's cost influences a customer's profit and on how a seller's service impacts a customer's revenue.

Supply Chain Management: An Overview

Role of Logistics in Supply Chains

Global Supply Chains

Supply Chain Relationships

Supply Chain Technology Managing Information Flows

Demand Management

Order Management and Customer Service

Managing Inventory in the Supply Chain

Transportation: Managing the Flow of the Supply Chain

Distribution Managing Fulfillment Operations

Supply Chain Network Analysis and Design

Sourcing Materials and Services

Operations Producing Goods and Services

Managing Reverse Flows in the Supply Chain

Strategic Challenges and Change for Supply Chains

Filters