Exam 15: Engaging Customers Through Marketing

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Experiential marketing provides people with a/an ______.

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When creating content to drive sales and engage your customers,it is more important to be truthful than to monitor your language,opinions,and standpoints.

(True/False)
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Why would an entrepreneur be constantly tweaking the marketing mix?

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The traditional marketing mix is made up of these four main elements,known as the 4Ps.

(Multiple Choice)
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According to the S.A.V.E.framework,customers are drawn to ______.

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Branding is the process of creating a name,term,design,symbol,or any other feature that identifies a product or service and differentiates it from others.

(True/False)
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Once developed,the marketing mix remains stable over time.

(True/False)
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Selena Gomez has 135 million Instagram followers and she is paid for her posts.Gomez is a/an ______.

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Because of the nature of guerrilla marketing,its use is limited to entrepreneurs and small businesses.

(True/False)
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All startups use guerrilla marketing because it hardly ever fails.

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What percentage of communication is achieved through actual words?

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Some people expand the 4 Ps to include people and owner personality.

(True/False)
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The Eat My Words® SMILE and SCRATCH Test™ were devised in order to test ______.

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Coca-Cola's "the happiness machine"-a vending machine that gives out seemingly endless cans of Coca-Cola,plus surprise gifts such as bunches of flowers,balloon animals,pizzas,and giant sandwiches-is an example of ______.

(Multiple Choice)
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Pricing is based on the amount the customer is expected to pay for the product,its perceived value,and the degree to which the price can be raised or lowered depending on ______.

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Karen's company manufactures high-end designer cookware.The handles of the cookware remain cool when used on a stovetop and have slip-on covers for the handles to be used for removing the product from the oven.This demonstrates what element in the marketing mix?

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Which of the following components of a food truck business demonstrates the element of "place" from the marketing mix?

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Which of the following statements about personal branding is true?

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You should monitor your social media at least once per day,if not more often.

(True/False)
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What is meant by guerrilla marketing?

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