Exam 11: Supervisory Leadership and the Management of Change
Exam 1: Supervising in Uncertain Times61 Questions
Exam 2: The Managerial Functions74 Questions
Exam 3: Communication: the Vital Link in Supervisory Management65 Questions
Exam 4: Motivational Principles As Applied to Supervision70 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor58 Questions
Exam 6: Positive Discipline67 Questions
Exam 7: Supervisory Planning82 Questions
Exam 8: Supervisory Organizing at the Departmental Level70 Questions
Exam 9: The Supervisor and Employee Recruitment, Selection, Orientation and Training77 Questions
Exam 10: Performance Management: Appraising, Coaching, Promoting, and Compensating96 Questions
Exam 11: Supervisory Leadership and the Management of Change69 Questions
Exam 12: Managing Work Groups: Teamwork, Morale and Counseling70 Questions
Exam 13: Supervising a Diverse Workforce73 Questions
Exam 14: Fundamentals of Controlling80 Questions
Exam 15: Resolving Conflicts in the Workplace59 Questions
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Factors such as the size of the work group and the type of people involved have no significant impact on the effectiveness of supervisory leadership.
(True/False)
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A supervisor who uses participative management must never demonstrate authority lest the trust that has been built between him/her and the employees be broken.
(True/False)
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According to Kouzes and Posner, which of the following is NOT one of the practices of effective leaders?
(Multiple Choice)
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Which of the following is a CORRECT statement regarding leadership?
(Multiple Choice)
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A good supervisor sometimes shows how a job can be done more efficiently, promptly, or courteously.
(True/False)
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General supervision and participative management are grounded in Theory Y assumptions.
(True/False)
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With a participatory style of management, which of the following is TRUE?
(Multiple Choice)
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Alan delegates virtually all authority and decision making to subordinates and refuses to become involved in workplace decisions unless requested to do so. What style of supervision is Alan following?
(Multiple Choice)
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Employees want hope from their leaders, meaning that when leaders believe, they kindle the fire of optimism in followers.
(True/False)
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A supervisor may not delegate work assignments for fear of being replaced by a subordinate.
(True/False)
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One of the best tactics for a supervisor when introducing a change is to hide reasons for the change from the employees.
(True/False)
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Contingency-style leadership proposes that no one leadership style is best and that the appropriate style depends upon a multitude of factors in the situation.
(True/False)
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Under some circumstances, the amount of authority a delegated employee can have may exceed the amount of authority a supervisor possesses.
(True/False)
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Delegation often results in greater employee motivation, as well as better job performance.
(True/False)
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Probably the most important factor in reducing employee resistance to change is:
(Multiple Choice)
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It is not always necessary to receive total approval, but a supervisor should at least consult with those who might be impacted by the change.
(True/False)
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