Question 1

Good behavior occurs less frequently when it goes unrecognized.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is a good way for a supervisor to deal with difficult people?

Accepted Answer

A)  Give them two oral warnings, then terminate them. 
B)  Always take time to listen to their side of the story. 
C)  Threaten to transfer them to another department. 
D)  Ignore them. 
A)  Give them two oral warnings, then terminate them. 
B)  Always take time to listen to their side of the story. 
C)  Threaten to transfer them to another department. 
D)  Ignore them.

Question 3

Supervisors cannot succeed at their jobs if they do not understand how to motivate employees to work to their full potential.

Accepted Answer

A) True 
 B)False

Question 4

The least important of Maslow's hierarchy is:

Accepted Answer

A)  Self-fulfillment. 
B)  Social. 
C)  Self-respect. 
D)  Security. 
A)  Self-fulfillment. 
B)  Social. 
C)  Self-respect. 
D)  Security.

Question 5

Supervisors who intend to reward an employee should remember that the most important characteristic of a reward probably is that:

Accepted Answer

A)  It should be extremely valuable. 
B)  It should be given in private so as not to cause jealousy among the rest of the staff. 
C)  It should be tied primarily to an employee's status and seniority. 
D)  It should be something the recipient wants. 
A)  It should be extremely valuable. 
B)  It should be given in private so as not to cause jealousy among the rest of the staff. 
C)  It should be tied primarily to an employee's status and seniority. 
D)  It should be something the recipient wants.

Question 6

Which of the following is NOT included in Maslow's Hierarchy of Needs:

Accepted Answer

A)  Physiological. 
B)  Organizational. 
C)  Social. 
D)  None of the above. 
A)  Physiological. 
B)  Organizational. 
C)  Social. 
D)  None of the above.

Question 7

Expectancy theory is based on worker perceptions, not relationships.

Accepted Answer

A) True 
 B)False

Question 8

Define personality. Name four primary determinants of personality.

Accepted Answer

Personality is the complex mix of knowle

Question 9

Job enrichment programs are especially well-suited to satisfying an employee's biological and security needs.

Accepted Answer

A) True 
 B)False

Question 10

What are physiological needs and how important are they?

Accepted Answer

Physiological needs are the ne

Question 11

How should supervisors handle difficult employees?

Accepted Answer

Supervisors must take control of the sit

Question 12

Which of Maslow's Hierarchy of Needs is the first and most important?

Accepted Answer

A)  Physiological. 
B)  Social. 
C)  Security. 
D)  Self-fulfillment. 
A)  Physiological. 
B)  Social. 
C)  Security. 
D)  Self-fulfillment.

Question 13

Elements intrinsic in a job that promote job performance are called motivation factors.

Accepted Answer

A) True 
 B)False

Question 14

When employees participate in making the decisions that affect them, they are more likely to accept those decisions.

Accepted Answer

A) True 
 B)False

Question 15

Self-fulfillment needs are the first level of needs that must be satisfied.

Accepted Answer

A) True 
 B)False

Question 16

Under what circumstances might Theory X techniques be used effectively?

Accepted Answer

Theory X techniques might be e

Question 17

Which of the following is NOT an example of a hygiene factor?

Accepted Answer

A)  Safe work environment. 
B)  Responsibility for work. 
C)  Supervision. 
D)  Money. 
A)  Safe work environment. 
B)  Responsibility for work. 
C)  Supervision. 
D)  Money.

Question 18

According to equity theory, employees perform better when they believe that their efforts lead to desired rewards.

Accepted Answer

A) True 
 B)False

Question 19

Participative management tends to be more time-consuming.

Accepted Answer

A) True 
 B)False

Question 20

Maslow believed that people are motivated to satisfy certain needs that range from low-level needs to high-level needs, in a descending priority.

Accepted Answer

A) True 
 B)False

Good behavior occurs less frequently when it goes unrecognized.

Which of the following is a good way for a supervisor to deal with difficult people?

Supervisors cannot succeed at their jobs if they do not understand how to motivate employees to work to their full potential.

The least important of Maslow's hierarchy is:

Supervisors who intend to reward an employee should remember that the most important characteristic of a reward probably is that:

Which of the following is NOT included in Maslow's Hierarchy of Needs:

Expectancy theory is based on worker perceptions, not relationships.

Define personality. Name four primary determinants of personality.

Job enrichment programs are especially well-suited to satisfying an employee's biological and security needs.

What are physiological needs and how important are they?

How should supervisors handle difficult employees?

Which of Maslow's Hierarchy of Needs is the first and most important?

Elements intrinsic in a job that promote job performance are called motivation factors.

When employees participate in making the decisions that affect them, they are more likely to accept those decisions.

Self-fulfillment needs are the first level of needs that must be satisfied.

Under what circumstances might Theory X techniques be used effectively?

Which of the following is NOT an example of a hygiene factor?

According to equity theory, employees perform better when they believe that their efforts lead to desired rewards.

Participative management tends to be more time-consuming.

Maslow believed that people are motivated to satisfy certain needs that range from low-level needs to high-level needs, in a descending priority.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 4: Motivational Principles As Applied to Supervision

Good behavior occurs less frequently when it goes unrecognized.

Which of the following is a good way for a supervisor to deal with difficult people?

Supervisors cannot succeed at their jobs if they do not understand how to motivate employees to work to their full potential.

The least important of Maslow's hierarchy is:

Supervisors who intend to reward an employee should remember that the most important characteristic of a reward probably is that:

Which of the following is NOT included in Maslow's Hierarchy of Needs:

Expectancy theory is based on worker perceptions, not relationships.

Define personality. Name four primary determinants of personality.

Job enrichment programs are especially well-suited to satisfying an employee's biological and security needs.

What are physiological needs and how important are they?

How should supervisors handle difficult employees?

Which of Maslow's Hierarchy of Needs is the first and most important?

Elements intrinsic in a job that promote job performance are called motivation factors.

When employees participate in making the decisions that affect them, they are more likely to accept those decisions.

Self-fulfillment needs are the first level of needs that must be satisfied.

Under what circumstances might Theory X techniques be used effectively?

Which of the following is NOT an example of a hygiene factor?

According to equity theory, employees perform better when they believe that their efforts lead to desired rewards.

Participative management tends to be more time-consuming.

Maslow believed that people are motivated to satisfy certain needs that range from low-level needs to high-level needs, in a descending priority.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters