Question 1

Which of the following statements regarding an employee's right to appeal is TRUE?

Accepted Answer

A)  An employee has the right to appeal only when the issue is termination. 
B)  The right to appeal is solely a union employee right. 
C)  The right to appeal is simply a formality that follows every disciplinary action. 
D)  Supervisors and upper-level management should develop and foster an open realistic procedure for an employee's right to appeal. 
A)  An employee has the right to appeal only when the issue is termination. 
B)  The right to appeal is solely a union employee right. 
C)  The right to appeal is simply a formality that follows every disciplinary action. 
D)  Supervisors and upper-level management should develop and foster an open realistic procedure for an employee's right to appeal.

Question 2

If an employee violates a workplace policy after receiving a verbal warning, the next step would be to suspend the employee without pay.

Accepted Answer

A) True 
 B)False

Question 3

If the supervisor does not take appropriate action when required, some of the other employees may be inclined to follow the poor examples of behavior in the workplace.

Accepted Answer

A) True 
 B)False

Question 4

Marcos works for an employer who is routinely dumping toxic waste into the nearby river. If he reports this first to the corporate ombudsman and nothing is done, and then to the local press, we would call him a(n):

Accepted Answer

A)  Do-gooder. 
B)  Whistle-blower. 
C)  Stool pigeon. 
D)  None of the above. 
A)  Do-gooder. 
B)  Whistle-blower. 
C)  Stool pigeon. 
D)  None of the above.

Question 5

In addition to the employee involved, the supervisor's investigation of an alleged infraction may require questioning other employees who may have relevant information.

Accepted Answer

A) True 
 B)False

Question 6

Regardless of the severity of the offense, a supervisor must maintain self-control when disciplining employees.

Accepted Answer

A) True 
 B)False

Question 7

It important to discipline employees in private. Why is this the case? In which circumstances should a supervisor take public disciplinary action?

Accepted Answer

Any public disciplinary action can resul

Question 8

Which of the following is generally considered to be the LEAST desirable form of disciplinary action?

Accepted Answer

A)  Layoff (suspension). 
B)  Discharge. 
C)  Transfer. 
D)  Demotion. 
A)  Layoff (suspension). 
B)  Discharge. 
C)  Transfer. 
D)  Demotion.

Question 9

Transferring an employee to another department usually takes place when supervisors are looking for someone else to deal with the employee so they don't have to go through the termination process.

Accepted Answer

A) True 
 B)False

Question 10

When treated unfairly, employees either go with the flow or leave the organization.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT a form of disciplinary action?

Accepted Answer

A)  Verbal counseling. 
B)  Written Reprimand. 
C)  Suspension. 
D)  Transfer. 
A)  Verbal counseling. 
B)  Written Reprimand. 
C)  Suspension. 
D)  Transfer.

Question 12

In the case of insubordination a supervisor might have a good reason to publicly discipline an employee.

Accepted Answer

A) True 
 B)False

Question 13

Simone is a supervisor at Bales Machinery. According to the employee handbook, smoking is prohibited everywhere on company property, but this rule has not been enforced in years. Three of Simone's employees like to gather at break time in front of the loading dock and smoke. Today, Simone noticed these employees smoking at break time and immediately gave them each a written warning for violating company policy. None of the three had ever been a disciplinary problem before. Comment on Simone's actions.

Accepted Answer

First, Simone should have given her empl

Question 14

If a rule has not been enforced in the past, it cannot be enforced in the future.

Accepted Answer

A) True 
 B)False

Question 15

On average, how many hours per day do employees spend on non-work-related Internet abuse and misuse?

Accepted Answer

A)  1 
B)  2 
C)  4 
D)  8 
A)  1 
B)  2 
C)  4 
D)  8

Question 16

When conducting an investigation, the supervisor should interview:

Accepted Answer

A)  Only the employee involved. 
B)  Only fellow supervisors. 
C)  Only the employees with relevant information pertaining to the situation. 
D)  None of the above. 
A)  Only the employee involved. 
B)  Only fellow supervisors. 
C)  Only the employees with relevant information pertaining to the situation. 
D)  None of the above.

Question 17

What does the "right to appeal" mean in terms of disciplinary action?

Accepted Answer

The right to appeal means that it is pos

Question 18

The hot stove rule includes:

Accepted Answer

A)  Advance warning. 
B)  Immediacy. 
C)  Impersonality. 
D)  All of the above. 
A)  Advance warning. 
B)  Immediacy. 
C)  Impersonality. 
D)  All of the above.

Question 19

A written warning is a formal document that becomes a permanent part of the employee's record.

Accepted Answer

A) True 
 B)False

Question 20

All employees who commit the same or a similar offense should be penalized.

Accepted Answer

A) True 
 B)False

Which of the following statements regarding an employee's right to appeal is TRUE?

If an employee violates a workplace policy after receiving a verbal warning, the next step would be to suspend the employee without pay.

If the supervisor does not take appropriate action when required, some of the other employees may be inclined to follow the poor examples of behavior in the workplace.

Marcos works for an employer who is routinely dumping toxic waste into the nearby river. If he reports this first to the corporate ombudsman and nothing is done, and then to the local press, we would call him a(n):

In addition to the employee involved, the supervisor's investigation of an alleged infraction may require questioning other employees who may have relevant information.

Regardless of the severity of the offense, a supervisor must maintain self-control when disciplining employees.

It important to discipline employees in private. Why is this the case? In which circumstances should a supervisor take public disciplinary action?

Which of the following is generally considered to be the LEAST desirable form of disciplinary action?

Transferring an employee to another department usually takes place when supervisors are looking for someone else to deal with the employee so they don't have to go through the termination process.

When treated unfairly, employees either go with the flow or leave the organization.

Which of the following is NOT a form of disciplinary action?

In the case of insubordination a supervisor might have a good reason to publicly discipline an employee.

If a rule has not been enforced in the past, it cannot be enforced in the future.

On average, how many hours per day do employees spend on non-work-related Internet abuse and misuse?

When conducting an investigation, the supervisor should interview:

What does the "right to appeal" mean in terms of disciplinary action?

The hot stove rule includes:

A written warning is a formal document that becomes a permanent part of the employee's record.

All employees who commit the same or a similar offense should be penalized.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 6: Positive Discipline

Which of the following statements regarding an employee's right to appeal is TRUE?

If an employee violates a workplace policy after receiving a verbal warning, the next step would be to suspend the employee without pay.

If the supervisor does not take appropriate action when required, some of the other employees may be inclined to follow the poor examples of behavior in the workplace.

Marcos works for an employer who is routinely dumping toxic waste into the nearby river. If he reports this first to the corporate ombudsman and nothing is done, and then to the local press, we would call him a(n):

In addition to the employee involved, the supervisor's investigation of an alleged infraction may require questioning other employees who may have relevant information.

Regardless of the severity of the offense, a supervisor must maintain self-control when disciplining employees.

It important to discipline employees in private. Why is this the case? In which circumstances should a supervisor take public disciplinary action?

Which of the following is generally considered to be the LEAST desirable form of disciplinary action?

Transferring an employee to another department usually takes place when supervisors are looking for someone else to deal with the employee so they don't have to go through the termination process.

When treated unfairly, employees either go with the flow or leave the organization.

Which of the following is NOT a form of disciplinary action?

In the case of insubordination a supervisor might have a good reason to publicly discipline an employee.

If a rule has not been enforced in the past, it cannot be enforced in the future.

On average, how many hours per day do employees spend on non-work-related Internet abuse and misuse?

When conducting an investigation, the supervisor should interview:

What does the "right to appeal" mean in terms of disciplinary action?

The hot stove rule includes:

A written warning is a formal document that becomes a permanent part of the employee's record.

All employees who commit the same or a similar offense should be penalized.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters