Question 1

The passage of time will usually take care of most crises an organization faces.

Accepted Answer

A) True 
 B)False

Question 2

Programs and projects are single-use plans.

Accepted Answer

A) True 
 B)False

Question 3

Supervisors are frequently so caught up in the day-to-day routine that they may not notice when work procedures and methods need to be revised.

Accepted Answer

A) True 
 B)False

Question 4

Bart is the CEO of an organization. His concept of what he would like the organization to become goes beyond what is said in the mission statement. His concept can be termed as:

Accepted Answer

A)  Organizing. 
B)  Visioning. 
C)  Performing. 
D)  Wishful thinking. 
A)  Organizing. 
B)  Visioning. 
C)  Performing. 
D)  Wishful thinking.

Question 5

Which of the following is NOT an advantage of preparing a procedure?

Accepted Answer

A)  Procedures require an analysis of work to be done. 
B)  Procedures encourage employees to find their own unique ways of getting the job done. 
C)  Procedures give a supervisor standards for evaluating employees' work. 
D)  Procedures reduce the need for much routine decision making. 
A)  Procedures require an analysis of work to be done. 
B)  Procedures encourage employees to find their own unique ways of getting the job done. 
C)  Procedures give a supervisor standards for evaluating employees' work. 
D)  Procedures reduce the need for much routine decision making.

Question 6

What is a major disadvantage to telecommuting? What are companies doing to deal with this issue?

Accepted Answer

Supervisors are required to pl

Question 7

TQM includes all of the following, EXCEPT:

Accepted Answer

A)  Continuously improving quality. 
B)  Making a total effort toward meeting customer needs. 
C)  Making everyone responsible for doing the right job the first time. 
D)  Top management being solely responsible for meeting quality standards. 
A)  Continuously improving quality. 
B)  Making a total effort toward meeting customer needs. 
C)  Making everyone responsible for doing the right job the first time. 
D)  Top management being solely responsible for meeting quality standards.

Question 8

Supervisors in every profession have the same degree of concern about workplace safety.

Accepted Answer

A) True 
 B)False

Question 9

Policies specify all employee limitations.

Accepted Answer

A) True 
 B)False

Question 10

A mission statement is usually very specific including the company's financial forecast.

Accepted Answer

A) True 
 B)False

Question 11

What is included in the planning function of management? Why is it so important?

Accepted Answer

Planning involves analyzing the situatio

Question 12

A wise supervisor realizes that "time is money" and therefore expects most employees to work continuously at top-speed.

Accepted Answer

A) True 
 B)False

Question 13

Physical resources include all of the following EXCEPT:

Accepted Answer

A)  Tools. 
B)  Machinery. 
C)  Water. 
D)  Computers. 
A)  Tools. 
B)  Machinery. 
C)  Water. 
D)  Computers.

Question 14

Supervisors must remember when developing their departmental objectives:

Accepted Answer

A)  They don't always have to compliment the overall goals and objectives of the organizaiton. 
B)  They should be vague to allow for flexibility. 
C)  There must be a means to measure and document the department's contributions to the organization's bottom line. 
D)  All goals need to be equally important. 
A)  They don't always have to compliment the overall goals and objectives of the organizaiton. 
B)  They should be vague to allow for flexibility. 
C)  There must be a means to measure and document the department's contributions to the organization's bottom line. 
D)  All goals need to be equally important.

Question 15

Human resource and financial planning are the function responsibilities that supervisors must be concerned.

Accepted Answer

A) True 
 B)False

Question 16

Good planning guarantees desired results.

Accepted Answer

A) True 
 B)False

Question 17

When a crisis occurs, it is a major mistake for an organization to:

Accepted Answer

A)  Respond defensively. 
B)  Have multiple spokespeople. 
C)  Deny fault. 
D)  Downplay the issue. 
A)  Respond defensively. 
B)  Have multiple spokespeople. 
C)  Deny fault. 
D)  Downplay the issue.

Question 18

Planning for the future does not involve an evaluation of the past.

Accepted Answer

A) True 
 B)False

Question 19

Requiring supervisors to go through the human resource department during the preliminary steps of the hiring process is an example of a policy.

Accepted Answer

A) True 
 B)False

Question 20

Marco is indulging in an alcoholic beverage on company premises. His supervisor catches him in the act. His supervisor should resort to using which of the following?

Accepted Answer

A)  A company method. 
B)  A company procedure. 
C)  A company rule. 
D)  A company program. 
A)  A company method. 
B)  A company procedure. 
C)  A company rule. 
D)  A company program.

The passage of time will usually take care of most crises an organization faces.

Programs and projects are single-use plans.

Supervisors are frequently so caught up in the day-to-day routine that they may not notice when work procedures and methods need to be revised.

Bart is the CEO of an organization. His concept of what he would like the organization to become goes beyond what is said in the mission statement. His concept can be termed as:

Which of the following is NOT an advantage of preparing a procedure?

What is a major disadvantage to telecommuting? What are companies doing to deal with this issue?

TQM includes all of the following, EXCEPT:

Supervisors in every profession have the same degree of concern about workplace safety.

Policies specify all employee limitations.

A mission statement is usually very specific including the company's financial forecast.

What is included in the planning function of management? Why is it so important?

A wise supervisor realizes that "time is money" and therefore expects most employees to work continuously at top-speed.

Physical resources include all of the following EXCEPT:

Supervisors must remember when developing their departmental objectives:

Human resource and financial planning are the function responsibilities that supervisors must be concerned.

Good planning guarantees desired results.

When a crisis occurs, it is a major mistake for an organization to:

Planning for the future does not involve an evaluation of the past.

Requiring supervisors to go through the human resource department during the preliminary steps of the hiring process is an example of a policy.

Marco is indulging in an alcoholic beverage on company premises. His supervisor catches him in the act. His supervisor should resort to using which of the following?

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 7: Supervisory Planning

The passage of time will usually take care of most crises an organization faces.

Programs and projects are single-use plans.

Supervisors are frequently so caught up in the day-to-day routine that they may not notice when work procedures and methods need to be revised.

Bart is the CEO of an organization. His concept of what he would like the organization to become goes beyond what is said in the mission statement. His concept can be termed as:

Which of the following is NOT an advantage of preparing a procedure?

What is a major disadvantage to telecommuting? What are companies doing to deal with this issue?

TQM includes all of the following, EXCEPT:

Supervisors in every profession have the same degree of concern about workplace safety.

Policies specify all employee limitations.

A mission statement is usually very specific including the company's financial forecast.

What is included in the planning function of management? Why is it so important?

A wise supervisor realizes that "time is money" and therefore expects most employees to work continuously at top-speed.

Physical resources include all of the following EXCEPT:

Supervisors must remember when developing their departmental objectives:

Human resource and financial planning are the function responsibilities that supervisors must be concerned.

Good planning guarantees desired results.

When a crisis occurs, it is a major mistake for an organization to:

Planning for the future does not involve an evaluation of the past.

Requiring supervisors to go through the human resource department during the preliminary steps of the hiring process is an example of a policy.

Marco is indulging in an alcoholic beverage on company premises. His supervisor catches him in the act. His supervisor should resort to using which of the following?

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters