Question 1

Which of the following is not a tangible benefit of information systems?

Accepted Answer

A) Reduced rate of growth in expenses 
B) Lower computer expenses 
C) Improved resource control 
D) Increased productivity 
E) Reduced facility costs 
A) Reduced rate of growth in expenses 
B) Lower computer expenses 
C) Improved resource control 
D) Increased productivity 
E) Reduced facility costs

Question 2

While users are concerned about an information system delivering the information needed for work,designers might be concerned about:

Accepted Answer

A) accessing the data on iPhones and tablets. 
B) the procedures required to enter data into the system. 
C) how operation of the system will change their daily routines. 
D) what demands the system will place on the company servers. 
E) opening lines of communication with end users. 
A) accessing the data on iPhones and tablets. 
B) the procedures required to enter data into the system. 
C) how operation of the system will change their daily routines. 
D) what demands the system will place on the company servers. 
E) opening lines of communication with end users.

Question 3

The smaller the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

Accepted Answer

A) True 
 B)False

Question 4

The cost of a project is based on the time to complete a project multiplied by the cost of computer resources required to complete the project.

Accepted Answer

A) True 
 B)False

Question 5

All of the following are intangible benefits of information systems except:

Accepted Answer

A) improved asset utilization. 
B) increased organizational learning. 
C) improved operations. 
D) cost reduction. 
E) improved decision making. 
A) improved asset utilization. 
B) increased organizational learning. 
C) improved operations. 
D) cost reduction. 
E) improved decision making.

Question 6

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not important when designing a new system to fit the organization?

Accepted Answer

A) Job design 
B) Government regulatory compliance 
C) Health and safety 
D) Return on investment 
E) Ergonomics 
A) Job design 
B) Government regulatory compliance 
C) Health and safety 
D) Return on investment 
E) Ergonomics

Question 8

Which of the following best describes the central method used in a scoring model?

Accepted Answer

A) Performing an inventory of all of the organization's information systems projects and assets 
B) Performing a weighted comparison of the criteria used to evaluate a system 
C) Surveying a large sample of managers on their objectives,decision-making process,and uses and needs for data and information 
D) Interviewing a small number of top managers to identify their goals and criteria for achieving success 
E) Calculating the return on investment for each system,and choosing the system with the best return 
A) Performing an inventory of all of the organization's information systems projects and assets 
B) Performing a weighted comparison of the criteria used to evaluate a system 
C) Surveying a large sample of managers on their objectives,decision-making process,and uses and needs for data and information 
D) Interviewing a small number of top managers to identify their goals and criteria for achieving success 
E) Calculating the return on investment for each system,and choosing the system with the best return

Question 9

More timely information is an intangible benefit of information systems.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following project management variables defines what work is or is not included in a project?

Accepted Answer

A) Goals 
B) Risk 
C) Quality 
D) Scope 
E) Cost 
A) Goals 
B) Risk 
C) Quality 
D) Scope 
E) Cost

Question 11

Which of the following is not one of the activities of the systems analyst?

Accepted Answer

A) Acting as a change agent 
B) Communicating with users 
C) Mediating between competing interest groups 
D) Formulating of capital budgeting models 
E) Deciding which systems to develop 
A) Acting as a change agent 
B) Communicating with users 
C) Mediating between competing interest groups 
D) Formulating of capital budgeting models 
E) Deciding which systems to develop

Question 12

Describe the elements of a management structure for information systems projects in a large corporation.

Accepted Answer

In a large corporation,the management st

Question 13

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

Accepted Answer

A) efficiency measures 
B) output measures 
C) strategic indicators 
D) key performance indicators 
E) financial indicators 
A) efficiency measures 
B) output measures 
C) strategic indicators 
D) key performance indicators 
E) financial indicators

Question 14

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements best describes the effect that project structure has on overall project risk?

Accepted Answer

A) Highly structured projects are more complex,and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B) Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C) Highly structured projects tend to be larger,affecting more organizational units,and run both the risk of out-of-control costs and becoming too difficult to control. 
D) Less structured projects are more able to be quickly developed,tested,and implemented using cutting-edge RAD and JAD development techniques,and pose less risk of running up unforeseen costs. 
E) The less structured a project,the greater the freedom of users to define the system. 
A) Highly structured projects are more complex,and run a higher risk of programmers and users misunderstanding the ultimate goals. 
B) Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals. 
C) Highly structured projects tend to be larger,affecting more organizational units,and run both the risk of out-of-control costs and becoming too difficult to control. 
D) Less structured projects are more able to be quickly developed,tested,and implemented using cutting-edge RAD and JAD development techniques,and pose less risk of running up unforeseen costs. 
E) The less structured a project,the greater the freedom of users to define the system.

Question 16

You are the senior project manager for a web development company with upwards of 100 current client projects.You have been assigned to evaluate two upcoming projects.One project is to develop a time-tracking solution that would allow your 20 freelancers to submit daily time sheets and would report on the time spent on each project.The other project is to redesign the client interface to the company extranet to make it easier to use.The extranet allows clients to log in and view their current websites under development,as well as view project statistics,documents,and progress reports.Compare the two projects in terms of risk factors.

Accepted Answer

Student answers will vary but should inc

Question 17

Which of the following best describes the central method used in a portfolio analysis?

Accepted Answer

A) Performing an inventory of all of the organization's information systems projects and assets 
B) Performing a weighted comparison of the criteria used to evaluate a system 
C) Surveying a large sample of managers on their objectives,decision-making process,and uses and needs for data and information 
D) Interviewing a small number of top managers to identify their goals and criteria for achieving success 
E) Scoring proposed systems on a number of dimensions,and selecting the one with the highest score 
A) Performing an inventory of all of the organization's information systems projects and assets 
B) Performing a weighted comparison of the criteria used to evaluate a system 
C) Surveying a large sample of managers on their objectives,decision-making process,and uses and needs for data and information 
D) Interviewing a small number of top managers to identify their goals and criteria for achieving success 
E) Scoring proposed systems on a number of dimensions,and selecting the one with the highest score

Question 18

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Accepted Answer

A) Information systems plan 
B) Internal integration report 
C) Sociotechnical design report 
D) Organizational impact analysis 
E) Strategic planning document 
A) Information systems plan 
B) Internal integration report 
C) Sociotechnical design report 
D) Organizational impact analysis 
E) Strategic planning document

Question 19

Americlinic,a national chain of budget health-care clinics,is creating an information system that will allow patients and doctors at participating franchises to communicate online.The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently,saving patients unnecessary visits to the clinic.This will be a major procedural change.What steps would you recommend to this company to ensure the user acceptance of the system?

Accepted Answer

The first step should be to conduct an o

Question 20

As described in the text,which of the following statements about runaway or failed IT projects is not true?

Accepted Answer

A) Large software projects on average run 33 percent over schedule. 
B) Large software projects on average run 66 percent over budget. 
C) 50% of businesses have experienced IT project failure in the last year. 
D) IT projects often fail because they lack sufficient computing capacity. 
E) One study found that private sector projects underestimate costs and time required by half. 
A) Large software projects on average run 33 percent over schedule. 
B) Large software projects on average run 66 percent over budget. 
C) 50% of businesses have experienced IT project failure in the last year. 
D) IT projects often fail because they lack sufficient computing capacity. 
E) One study found that private sector projects underestimate costs and time required by half.

Which of the following is not a tangible benefit of information systems?

While users are concerned about an information system delivering the information needed for work,designers might be concerned about:

The smaller the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

The cost of a project is based on the time to complete a project multiplied by the cost of computer resources required to complete the project.

All of the following are intangible benefits of information systems except:

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

Which of the following is not important when designing a new system to fit the organization?

Which of the following best describes the central method used in a scoring model?

More timely information is an intangible benefit of information systems.

Which of the following project management variables defines what work is or is not included in a project?

Which of the following is not one of the activities of the systems analyst?

Describe the elements of a management structure for information systems projects in a large corporation.

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Which of the following statements best describes the effect that project structure has on overall project risk?

Which of the following best describes the central method used in a portfolio analysis?

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

As described in the text,which of the following statements about runaway or failed IT projects is not true?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Which of the following is not a tangible benefit of information systems?

While users are concerned about an information system delivering the information needed for work,designers might be concerned about:

The smaller the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

The cost of a project is based on the time to complete a project multiplied by the cost of computer resources required to complete the project.

All of the following are intangible benefits of information systems except:

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

Which of the following is not important when designing a new system to fit the organization?

Which of the following best describes the central method used in a scoring model?

More timely information is an intangible benefit of information systems.

Which of the following project management variables defines what work is or is not included in a project?

Which of the following is not one of the activities of the systems analyst?

Describe the elements of a management structure for information systems projects in a large corporation.

In one strategic approach to determining information requirements,managers select a small number of ________ that reflect firm success and profitability.

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Which of the following statements best describes the effect that project structure has on overall project risk?

Which of the following best describes the central method used in a portfolio analysis?

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

As described in the text,which of the following statements about runaway or failed IT projects is not true?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters