Question 1

All of the following are indications of a failed information systems project except:

Accepted Answer

A) employees are refusing to switch to the new system. 
B) employees have created a spreadsheet solution to manipulate the data generated by the system. 
C) a redesigned website has fewer visits to the customer support pages. 
D) employees require training to properly use the system. 
E) the system is not being used by anyone. 
A) employees are refusing to switch to the new system. 
B) employees have created a spreadsheet solution to manipulate the data generated by the system. 
C) a redesigned website has fewer visits to the customer support pages. 
D) employees require training to properly use the system. 
E) the system is not being used by anyone.

Question 2

Which of the following would not be covered in the Strategic Business Plan Rationale section of an information systems plan?

Accepted Answer

A) Current situation 
B) Current business organization 
C) Firm's strategic plan 
D) Changing environments 
E) Current infrastructure capabilities 
A) Current situation 
B) Current business organization 
C) Firm's strategic plan 
D) Changing environments 
E) Current infrastructure capabilities

Question 3

Counterimplementation is best defined as:

Accepted Answer

A) multiple implementations that are run in parallel. 
B) deliberate attempts to thwart the implementation of a system. 
C) critiquing the implementation of a system constructively. 
D) all of the organizational challenges involved in implementing a system. 
E) strategies used to overcome user resistance to change. 
A) multiple implementations that are run in parallel. 
B) deliberate attempts to thwart the implementation of a system. 
C) critiquing the implementation of a system constructively. 
D) all of the organizational challenges involved in implementing a system. 
E) strategies used to overcome user resistance to change.

Question 4

Which of the following strategies represents the proper approach to a low risk,high reward project?

Accepted Answer

A) Identify and develop 
B) Avoid 
C) Treat as a routine project 
D) Pursue after all other projects are complete 
E) Cautiously examine 
A) Identify and develop 
B) Avoid 
C) Treat as a routine project 
D) Pursue after all other projects are complete 
E) Cautiously examine

Question 5

Which method is used to assign weights to various features of a system?

Accepted Answer

A) Information systems plan 
B) Scoring model 
C) Portfolio analysis 
D) TCO 
E) Real options model 
A) Information systems plan 
B) Scoring model 
C) Portfolio analysis 
D) TCO 
E) Real options model

Question 6

What are the benefits of the sociotechnical design approach to information systems?

Accepted Answer

The sociotechnical design approach featu

Question 7

The differing background between users and information systems specialists is referred to as the:

Accepted Answer

A) user expertise gap. 
B) information system specialist inefficiency. 
C) user-designer paradigm. 
D) user-designer expertise gap. 
E) user-designer communications gap. 
A) user expertise gap. 
B) information system specialist inefficiency. 
C) user-designer paradigm. 
D) user-designer expertise gap. 
E) user-designer communications gap.

Question 8

Scoring models are most commonly used to make the final decision when selecting different systems.

Accepted Answer

A) True 
 B)False

Question 9

A road map indicating the direction of systems development,the rationale,the current systems,new developments to consider,the management strategy,the implementation plan,and the budget is called a(n):

Accepted Answer

A) project plan. 
B) portfolio analysis. 
C) information systems plan. 
D) enterprise analysis. 
E) strategic planning document. 
A) project plan. 
B) portfolio analysis. 
C) information systems plan. 
D) enterprise analysis. 
E) strategic planning document.

Question 10

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

Accepted Answer

A) True 
 B)False

Question 11

You are a senior manager at a mid-sized regional retail chain.The company's IT manager approaches you with a project that would completely overhaul the company's information system infrastructure,generating significant risk; but if executed successfully,would dramatically improve the company's overall efficiency.How should you proceed?

Accepted Answer

Using the portfolio analysis approach,th

Question 12

Intangible benefits may lead to quantifiable gains in the long run.

Accepted Answer

A) True 
 B)False

Question 13

You have been hired as a consultant for a nationwide real estate firm,Cross & Deptford,who are interested in achieving better organization between branches by updating their information systems,but are not sure what will suit their needs.What will you recommend they do in order to determine the most effective IT projects?

Accepted Answer

Cross & Deptford first should have an in

Question 14

You are the IT manager for a small online marketing firm looking to determine the best way to budget more capital in information systems projects your firm has completed within the last year.How would you evaluate the worth of your firm's completed projects?

Accepted Answer

Capital budgeting models are techniques

Question 15

You have been hired as a consultant to make recommendations for Smarty's,a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system.They are evaluating two commercially available software packages.What systems evaluation model will help them assess and compare the two packages? How does this model work?

Accepted Answer

A scoring model can be used for selectin

Question 16

In sociotechnical design:

Accepted Answer

A) separate sets of technical and social design solutions are developed and compared. 
B) ergonomic features of a system are considered to be the most important consideration. 
C) systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D) human needs are given more importance than technical needs. 
E) technical needs are given more importance than organizational needs. 
A) separate sets of technical and social design solutions are developed and compared. 
B) ergonomic features of a system are considered to be the most important consideration. 
C) systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D) human needs are given more importance than technical needs. 
E) technical needs are given more importance than organizational needs.

Question 17

Which of the following variables in project management is an indicator of how well the project satisfies management objectives?

Accepted Answer

A) Scope 
B) Quality 
C) Time 
D) Cost 
E) Risk 
A) Scope 
B) Quality 
C) Time 
D) Cost 
E) Risk

Question 18

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

Accepted Answer

A) True 
 B)False

Question 19

On average,private sector projects are underestimated by half in terms of budget and time required to deliver the complete system promised in the system plan.

Accepted Answer

A) True 
 B)False

Question 20

You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success.What factors will you use to measure the success of a project? What questions would you ask in order to understand why a project succeeded or failed?

Accepted Answer

Student answers will vary but should inc

All of the following are indications of a failed information systems project except:

Which of the following would not be covered in the Strategic Business Plan Rationale section of an information systems plan?

Counterimplementation is best defined as:

Which of the following strategies represents the proper approach to a low risk,high reward project?

Which method is used to assign weights to various features of a system?

What are the benefits of the sociotechnical design approach to information systems?

The differing background between users and information systems specialists is referred to as the:

Scoring models are most commonly used to make the final decision when selecting different systems.

A road map indicating the direction of systems development,the rationale,the current systems,new developments to consider,the management strategy,the implementation plan,and the budget is called a(n):

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

Intangible benefits may lead to quantifiable gains in the long run.

You are the IT manager for a small online marketing firm looking to determine the best way to budget more capital in information systems projects your firm has completed within the last year.How would you evaluate the worth of your firm's completed projects?

In sociotechnical design:

Which of the following variables in project management is an indicator of how well the project satisfies management objectives?

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

On average,private sector projects are underestimated by half in terms of budget and time required to deliver the complete system promised in the system plan.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

All of the following are indications of a failed information systems project except:

Which of the following would not be covered in the Strategic Business Plan Rationale section of an information systems plan?

Counterimplementation is best defined as:

Which of the following strategies represents the proper approach to a low risk,high reward project?

Which method is used to assign weights to various features of a system?

What are the benefits of the sociotechnical design approach to information systems?

The differing background between users and information systems specialists is referred to as the:

Scoring models are most commonly used to make the final decision when selecting different systems.

A road map indicating the direction of systems development,the rationale,the current systems,new developments to consider,the management strategy,the implementation plan,and the budget is called a(n):

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

Intangible benefits may lead to quantifiable gains in the long run.

You are the IT manager for a small online marketing firm looking to determine the best way to budget more capital in information systems projects your firm has completed within the last year.How would you evaluate the worth of your firm's completed projects?

In sociotechnical design:

Which of the following variables in project management is an indicator of how well the project satisfies management objectives?

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

On average,private sector projects are underestimated by half in terms of budget and time required to deliver the complete system promised in the system plan.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters