Exam 15: Marketing Ethics and Social Responsibility
Exam 1: Consumer Behavior: Information-Driven Consumer Behavior123 Questions
Exam 2: Segmentation, Targeting and Positioning116 Questions
Exam 3: Consumer Motivation and Personality126 Questions
Exam 4: Consumer Perception109 Questions
Exam 5: Consumer Learning117 Questions
Exam 6: Consumer Attitude Formation and Change110 Questions
Exam 7: Persuading Customers107 Questions
Exam 8: From Print and Broadcast to Social Media and Mobile Advertising109 Questions
Exam 9: Reference Groups and Word-of-Mouth115 Questions
Exam 10: The Family and Its Social Class Standing109 Questions
Exam 11: Culture's Influence on Consumer Behavior122 Questions
Exam 12: Subcultures and Consumer Behavior108 Questions
Exam 13: Cross-Cultural Consumer Behavior: An International Perspective108 Questions
Exam 14: Consumer Decision Making and Diffusion of Innovations122 Questions
Exam 15: Marketing Ethics and Social Responsibility109 Questions
Exam 16: Consumer Research116 Questions
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Ruth's son is five years old. He recently saw a TV commercial for Kool-Stuf toaster pastries that showed Oreo cookies going into a toaster and popping out as Kool-Stuf pastries. He proceeded to put Oreo cookies into the toaster in his kitchen at home and, when they didn't pop out, tried to get them out with a pair of scissors. Ruth feels that the advertisement is dangerous and should be changed.
-In the TOASTER MINI CASE, which of the following is most likely true of Ruth's son?
(Multiple Choice)
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Because marketers continuously sponsor ads portraying values or behaviors that some (or many)consumers find distasteful or wrong, we can conclude that public scrutiny has little impact on marketers.
(True/False)
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Perceptions of a company's lack of social responsibility or unethical marketing strategies rarely have a negative effect on consumer purchase decisions.
(True/False)
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What is cause-related marketing and what impact does the choice of cause have on the effectiveness of the marketing campaign?
(Essay)
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________ are moral principles that govern marketers' behavior.
(Multiple Choice)
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When the government of a country attempts to attract businesses by buying several pages in a well-respected news magazine and fills them with what appears to be a news article on the strength of the country's economy, the stability of its government, and the business-friendly nature of its legislation, this is an example of ________.
(Multiple Choice)
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A consumer's ________ is a digital calculation that evaluates people's buying power and value as consumers that is largely invisible to the consumers.
(Multiple Choice)
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Marketers increasingly use techniques that blur the distinction between figure and ground, which makes it easier for consumers to clearly distinguish advertising from entertainment content.
(True/False)
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A serious deterrent to widespread implementation of the societal marketing concept is ________.
(Multiple Choice)
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In ABC's Extreme Makeover: Home Edition, Sears' Kenmore appliances and Craftsman tools are the "stars" of the show. This is an example of ________.
(Multiple Choice)
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The societal marketing concept proposes that all companies would be better off in a stronger, healthier society, and that companies that incorporate ethical behavior and social responsibility in all of their business dealings attract and maintain loyal consumer support over the long term.
(True/False)
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When a wine advertiser suggests its wine "has the most unique taste among red wines," it is an example of a(n)________ claim.
(Multiple Choice)
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________ is a company which has analyzed and indexed data in hundreds of privacy policies across the web and developed a scale ranking websites from 0 to 100 based on how the site collects and uses personal data.
(Multiple Choice)
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Provide an example of an advertisement that was considered provocative.
(Essay)
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Industry-wide self-regulation is in marketers' best interests in that ________.
(Multiple Choice)
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Which of the following packaging concepts is likely to DECREASE consumption of the presented item?
(Multiple Choice)
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A recent study discovered that deceptive claims were found in about three-quarters of humorous ads and, in most cases, the humor was used to mask the deceptive claims.
(True/False)
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Cause-related advertising is less effective among more involved consumers.
(True/False)
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