Exam 14: Outlook Module 1

Critical Thinking Questions Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help. -A name of one of Diane's colleagues is flagged as a misspelling, and she would like to prevent this from happening. What steps should she take?

A(n) ____________________ is an additional copy of a file or message that you store for safekeeping.

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

A(n) ____________________ signals an end to an email message using words such as "Thank you" or "Regards."

When you send someone an email address, it travels across the Internet to the ____________________ email server at your ISP.

The ____ states the reason for an email message.

Outlook configures language settings to match your personal storage table.

A message sent with high importance displays a red dot in the message header.

A ____ folder is the location of a document to be moved or copied.

Email is a convenient way to send information to multiple people simultaneously.

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

An email ____ is an app that allows you to compose, send, receive, store, and delete email messages.

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. -Frank wants to send a quick acknowledgment to his colleague, informing her that he received the message. However, he does not want the other recipients to see his acknowledgement. Which Outlook response option should he use?

A ____ is a device that forwards data on a network.

RTF supports fewer formats than HTML or Plain Text, as well as hyperlinks. _________________________

An email account is an electronic mailbox you receive from an ____.

The first part of an email address contains a(n) ____________________.

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. -Frank also wants to forward the message to his son. However, he has tried forwarding messages to him in the past, and his son has not received them. You suggest that the messages may be getting blocked by an antivirus program. Is there anything that Frank can do to prevent this?

Email is the transmission of messages and files between computers or smart devices over a(n) ____.

A(n) ____ folder is the location where you want to move or copy a file.