Exam 2: Ethical and Legal Issues in Selling

The credulous person standard means that the company and the salesperson have to pay damages if a reasonable person could misunderstand the claims made in advertisements by the company and the salesperson.

Calvin sells hospital supplies.When his company did not make it to the approved list of suppliers developed during a vendor analysis by a chain of nursing homes,he went against the purchasing department's policy and contacted nurses and other staff directly to persuade them to get the purchasing department to place his company on its approved list of suppliers.Calvin engaged in:

According to UCC,a sale is made:

What is subordination?

What is backdoor selling and what are the consequences of backdoor selling?

Which of the following acts may be considered sexual harassment?

Salespeople engage in backdoor selling only when they are about to get an order.

A salesperson should only give a gift to a purchasing agent if that gift will foster a mutually beneficial,long-term relationship.

If the terms of the contract specify FOB (free on board)factory,then:

What are spiffs?

Why did the Robinson-Patman Act become law?

U.S.salespeople are subject to U.S.laws,regardless of the country they are selling in.

The rules of the federal Do-Not-Call Registry apply to business phones and to solicitations by nonprofits and political organizations.

In the early days of selling,companies studied and wrote down the sales pitches of their most successful people,and created canned sales pitches.

What is cultural relativism?

When a purchasing agent bought an order of sheet aluminum (used to make cans)from a new supplier,the salesperson specified the details of the product's quality.However,when the purchasing agent received the order,he noticed that the aluminum sheets were of inferior quality.Which of the following has the salesperson violated?

_____ involves paying large sums of money to higher-ranking officials to get them to do something illegal or to ignore an illegal act.

What is sexual harassment?

Tampering with a competitor's product in a store to make the product less appealing is unethical conduct.

Discuss a sale as defined by the UCC in relation to salespeople.