Exam 12: Formal Negotiating
Exam 1: Selling and Salespeople100 Questions
Exam 2: Ethical and Legal Issues in Selling99 Questions
Exam 3: Buying Behavior and the Buying Process99 Questions
Exam 4: Using Communication Principles to Build Relationships100 Questions
Exam 5: Adaptive Selling for Relationship Building105 Questions
Exam 6: Prospecting105 Questions
Exam 7: Planning the Sales Call99 Questions
Exam 8: Making the Sales Call100 Questions
Exam 9: Strengthening the Presentation100 Questions
Exam 10: Responding to Objections100 Questions
Exam 11: Obtaining Commitment100 Questions
Exam 12: Formal Negotiating98 Questions
Exam 13: Building Partnering Relationships100 Questions
Exam 14: Building Long-Term Partnerships99 Questions
Exam 15: Managing Your Time and Territory100 Questions
Exam 16: Managing Within Your Company100 Questions
Exam 17: Managing Your Career97 Questions
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Jane,the owner of Best Bakes,introduced chili-flavored cookies into the market.As an introductory offer,she is willing to give 5 percent price discount for retailers who sell her products.If this does not work,she is willing to give them a credit term of 7/10,n/45.If this offer fails to make any impact on the retailers,she is ready to bear end-to-end transportation costs.Identify the prenegotiation method used by Jane in this scenario.
(Multiple Choice)
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Which negotiation mode do salespeople who are both assertive and cooperative and who attempt to seek the satisfaction of both parties use?
(Essay)
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The best negotiation situation is when there is a distinct difference in power.
(True/False)
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An agenda sets boundaries and helps keep parties in the negotiation on track.
(True/False)
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Which of the following statements is FALSE about negotiation teams?
(Multiple Choice)
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A manufacturer of lawn furniture wants to sell its furniture to a large chain of resorts.The buyer and seller prepare for the negotiations.Which of the following items are likely to be covered during the negotiations?
(Multiple Choice)
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Jack is the house manager for Beta Theta Pi,a social fraternity.He is negotiating with Jackson Hauling for trash pickup services at the fraternity house.He prefers a three-days-per-week trash pickup schedule,but he is also willing to accept a two-days-per-week arrangement.While negotiating with the company,he asks for daily trash pickup service.The three-day trash pickup schedule is Jack's:
(Multiple Choice)
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Discuss the philosophy of win-win not yet negotiating in a negotiation session.
(Essay)
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Describe how a salesperson will use the competing mode of negotiation.
(Essay)
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A company's sales representative who develops three alternative strategies to secure a premium shelf position engages in adaptive planning.
(True/False)
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In win-lose negotiating,the negotiator attempts to secure an agreement that satisfies both parties.
(True/False)
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Which of the following statements is FALSE about negotiation preliminaries?
(Multiple Choice)
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Which of the following statements is true about negotiation teams?
(Multiple Choice)
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Which of the following statements about the agenda for a negotiation is mandatory?
(Multiple Choice)
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While negotiating,a compromiser gives up less than a competing person but more than an accommodating person.
(True/False)
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Mac is the house manager for Sigma Chi,a social fraternity.He is negotiating with Hemphill Hauling for trash pickup services at the fraternity house.He prefers a three-days-per-week trash pickup schedule,but he is also willing to accept a two-days-per-week arrangement.While negotiating with the company,he asks for daily trash pickup service.The two-day trash pickup schedule is Mac's:
(Multiple Choice)
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A sales team from Goodway Inc.enters negotiations with a large poultry processing company.Its objective is to sell the company 40 pressure washers with a 5 percent quantity discount and a share of all shipping costs.But,it will walk away from the negotiation table satisfied if it can convince the company to buy 20 washers with a 2 percent discount.What other type of objective does it need to develop?
(Essay)
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A salesperson who uses the _____ mode tries to reach an agreement that does not completely satisfy either of the parties.
(Multiple Choice)
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All concessions in a negotiation are tentative until the final agreement is reached and signed.
(True/False)
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