Exam 7: Bureaucracy and Formal Organizations

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What do formal organizations and bureaucracies have in common? How are they different?

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Bureaucracies qualify as formal organizations because they are secondary groups designed to achieve specific objectives. Not all formal organizations are bureaucracies, however. A formal organization may share some of the characteristics of a bureaucracy without qualifying as being one. Some formal organizations, such as voluntary groups, are based on mutual interest rather than efficiency. Voluntary organizations are also less formal, more personal, and less hierarchical than a bureaucracy.

What is worker empowerment? Provide an example.

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Worker empowerment is the ability that workers have, usually in small groups, to manage their own work efforts and to develop creative ideas and solutions to problems. By doing so, they take greater pride in their work, become more productive, and take on more responsibility. Examples of worker empowerment include a work team firing and hiring within its own group without approval from upper management, coordinating its own budget, and perhaps raising its own budget by introducing new products or increasing production.

It is not unusual for a bureaucracy to lose efficiency because of a lack of communication between units or the presence of an incompetent supervisor.

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In the past most workers were while men, today in the U.S. __________ % of workers are women and __________ % are racial/ethnic minorities.

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An approach to life in which there is an emphasis on rules, efficiency, and practical results is ________.

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What are the three societies that would be most appropriately classified as nontraditional societies?

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Samantha works for an organization that is hierarchical and has a division of labor, written rules, communications and records, one in which the administration treats workers impersonally. Based on these characteristics, we can conclude that Samantha works for a(n) ________.

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Discuss Weber's explanation of why capitalism thrived in Protestant countries but was rejected in countries dominated by Roman Catholics.

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By a narrow margin, Dr. Moreau was elected chair of the largest academic department at Faber College. She appointed faculty members who support her views to the most influential and important committees in the department. This group of loyal colleagues, on which Dr. Moreau is relying to advance her policies, is an example of a(n) ________.

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What are the characteristics of bureaucracies? How does a university reflect these characteristics?

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How do workers resist alienation?

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According to Karl Marx, capitalism was responsible for breaking the bonds of tradition.

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The Internet has become a major means by which many millions of people connect to others. As we find ourselves more and more connected by social networking, what does your author predict this new form of social organization will replace?

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__________ refers to preconceived ideas of what someone is like that lead to the person's behaving in ways that match the stereotype.

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Discuss how Japanese corporations are reversing their corporate models.

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Compare and contrast the traditional society with the nontraditional society in reference to production, relationships, and evaluations of each system.

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Hank lives in a society that believes in the acceptance of rules, efficiency, and practical results. Frank lives in a society that believes in customs and close personal relationships. Which society is more likely to be industrialized?

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The common thread that runs through voluntary associations is their low-cost membership.

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What is an "ideal type" of bureaucracy, based on Weber's interpretation of the term?

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Based on Weber's "ideal type," the perfect bureaucracy is one that has the most extensive hierarchical structure.

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