Question 1

In addition to increased flexibility, why do organizations use contingent workers?

Accepted Answer

A)  There is less need for training. 
B)  Contingent workers can replace knowledge workers. 
C)  Contingent workers often represent a higher quality labor force. 
D)  Contingent workers are less expensive to hire. 
E)  The organization simply cannot find full time workers. 
A)  There is less need for training. 
B)  Contingent workers can replace knowledge workers. 
C)  Contingent workers often represent a higher quality labor force. 
D)  Contingent workers are less expensive to hire. 
E)  The organization simply cannot find full time workers.

Question 2

Human capital represents the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Accepted Answer

A) True 
 B)False

Question 3

What is the advantage of using a rating method during the performance review process?

Accepted Answer

A)  Each employee is compared to all other employees in the group. 
B)  Each employee is compared to a fixed standard. 
C)  The recency error is eliminated. 
D)  Managers do not need to utilize a 360-degree review. 
E)  Providing employee with meaningful feedback is easier. 
A)  Each employee is compared to all other employees in the group. 
B)  Each employee is compared to a fixed standard. 
C)  The recency error is eliminated. 
D)  Managers do not need to utilize a 360-degree review. 
E)  Providing employee with meaningful feedback is easier.

Question 4

Which selection technique is MOST likely to introduce bias?

Accepted Answer

A)  Interview 
B)  Application forms 
C)  Aptitude tests 
D)  Drug testing 
E)  Polygraph tests 
A)  Interview 
B)  Application forms 
C)  Aptitude tests 
D)  Drug testing 
E)  Polygraph tests

Question 5

Many firms say that merit raises are a better motivator than variable pay.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following indicates an understanding of the skills employees hold and how to best use those skills for the success of the organization?

Accepted Answer

A)  Job analysis 
B)  Talent management 
C)  Skills inventory 
D)  Adverse impact 
E)  Human capital 
A)  Job analysis 
B)  Talent management 
C)  Skills inventory 
D)  Adverse impact 
E)  Human capital

Question 7

Wages refer to compensation usually expressed as an amount paid per year.

Accepted Answer

A) True 
 B)False

Question 8

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Accepted Answer

A) True 
 B)False

Question 9

Which refers to compensation other than wages and salaries and other incentive pay offered by a firm to its workers?

Accepted Answer

A)  Profit-sharing 
B)  Gainsharing 
C)  Benefits 
D)  Pay-for-knowledge 
E)  Variable 
A)  Profit-sharing 
B)  Gainsharing 
C)  Benefits 
D)  Pay-for-knowledge 
E)  Variable

Question 10

When forecasting the internal supply of labor, planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Accepted Answer

A) True 
 B)False

Question 11

Which type of plan intentionally seeks out employees from underrepresented groups within the organization?

Accepted Answer

A)  Civil Rights 
B)  Adverse impact 
C)  Employment at will 
D)  Patriot Act 
E)  Affirmative action 
A)  Civil Rights 
B)  Adverse impact 
C)  Employment at will 
D)  Patriot Act 
E)  Affirmative action

Question 12

When must an employer have a written affirmative action plan that details how underused groups will be pursued?

Accepted Answer

A)  When the employer applies for a loan 
B)  When the employer wants to issue stock 
C)  When the employer holds government contracts 
D)  When the employer expands operations internationally 
E)  When the employer is privately held 
A)  When the employer applies for a loan 
B)  When the employer wants to issue stock 
C)  When the employer holds government contracts 
D)  When the employer expands operations internationally 
E)  When the employer is privately held

Question 13

How can diversity create competitive advantage?

Accepted Answer

Workforce diversity is the range of work

Question 14

Which of the following is used to aid in decision making about training, raises, and promotions?

Accepted Answer

A)  Judgments 
B)  Evaluation of training 
C)  Vestibule training 
D)  On-the-job training 
E)  Performance appraisals 
A)  Judgments 
B)  Evaluation of training 
C)  Vestibule training 
D)  On-the-job training 
E)  Performance appraisals

Question 15

A restaurant is undergoing a change in cuisine and style of service. It is important that new staff is hired and existing staff retrained. Why might the HR manager recommend vestibule training as being highly effective in this situation?

Accepted Answer

A)  Prospective and present employees can be screened to see if they convey the restaurant's new ethos. 
B)  Off-site training has great value for evaluating the effectiveness of performance appraisals. 
C)  Employees will be reluctant to undertake training removed from the workplace. 
D)  The owners can be more confident that the change to the restaurant will be popular with customers. 
E)  Employees will see limited connections to everyday work in this type of training. 
A)  Prospective and present employees can be screened to see if they convey the restaurant's new ethos. 
B)  Off-site training has great value for evaluating the effectiveness of performance appraisals. 
C)  Employees will be reluctant to undertake training removed from the workplace. 
D)  The owners can be more confident that the change to the restaurant will be popular with customers. 
E)  Employees will see limited connections to everyday work in this type of training.

Question 16

What is the purpose of a skills inventory?

Accepted Answer

A)  To plan and identify people for transfer or promotion 
B)  To list key managerial positions 
C)  To describe the specifications for a job 
D)  To assess trends in previous human resource usage 
E)  To hire people from outside the organization 
A)  To plan and identify people for transfer or promotion 
B)  To list key managerial positions 
C)  To describe the specifications for a job 
D)  To assess trends in previous human resource usage 
E)  To hire people from outside the organization

Question 17

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

Accepted Answer

A)  Wildcat strike 
B)  Lockout 
C)  Strikebreaker 
D)  Economic strike 
E)  Bailout 
A)  Wildcat strike 
B)  Lockout 
C)  Strikebreaker 
D)  Economic strike 
E)  Bailout

Question 18

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

Accepted Answer

A) True 
 B)False

Question 19

What is the process of working with employees who are represented by a union?

Accepted Answer

A)  Labor relations 
B)  Human resource management 
C)  Negotiation 
D)  Arbitration 
E)  Contingency recruitment 
A)  Labor relations 
B)  Human resource management 
C)  Negotiation 
D)  Arbitration 
E)  Contingency recruitment

Question 20

Which of the following is considered the starting point of effective human resource management?

Accepted Answer

A)  External staffing 
B)  Recruitment 
C)  Planning 
D)  Financing 
E)  Compensation 
A)  External staffing 
B)  Recruitment 
C)  Planning 
D)  Financing 
E)  Compensation

In addition to increased flexibility, why do organizations use contingent workers?

Human capital represents the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

What is the advantage of using a rating method during the performance review process?

Which selection technique is MOST likely to introduce bias?

Many firms say that merit raises are a better motivator than variable pay.

Which of the following indicates an understanding of the skills employees hold and how to best use those skills for the success of the organization?

Wages refer to compensation usually expressed as an amount paid per year.

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Which refers to compensation other than wages and salaries and other incentive pay offered by a firm to its workers?

When forecasting the internal supply of labor, planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Which type of plan intentionally seeks out employees from underrepresented groups within the organization?

When must an employer have a written affirmative action plan that details how underused groups will be pursued?

How can diversity create competitive advantage?

Which of the following is used to aid in decision making about training, raises, and promotions?

A restaurant is undergoing a change in cuisine and style of service. It is important that new staff is hired and existing staff retrained. Why might the HR manager recommend vestibule training as being highly effective in this situation?

What is the purpose of a skills inventory?

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

What is the process of working with employees who are represented by a union?

Which of the following is considered the starting point of effective human resource management?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 10: Human Resource Management and Labor Relations

In addition to increased flexibility, why do organizations use contingent workers?

Human capital represents the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

What is the advantage of using a rating method during the performance review process?

Which selection technique is MOST likely to introduce bias?

Many firms say that merit raises are a better motivator than variable pay.

Which of the following indicates an understanding of the skills employees hold and how to best use those skills for the success of the organization?

Wages refer to compensation usually expressed as an amount paid per year.

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Which refers to compensation other than wages and salaries and other incentive pay offered by a firm to its workers?

When forecasting the internal supply of labor, planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Which type of plan intentionally seeks out employees from underrepresented groups within the organization?

When must an employer have a written affirmative action plan that details how underused groups will be pursued?

How can diversity create competitive advantage?

Which of the following is used to aid in decision making about training, raises, and promotions?

A restaurant is undergoing a change in cuisine and style of service. It is important that new staff is hired and existing staff retrained. Why might the HR manager recommend vestibule training as being highly effective in this situation?

What is the purpose of a skills inventory?

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

What is the process of working with employees who are represented by a union?

Which of the following is considered the starting point of effective human resource management?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters