Question 1

Which term describes groups of operating employees who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Accepted Answer

A)  Task forces 
B)  Standing committees 
C)  Work teams 
D)  Division committees 
E)  Board members 
A)  Task forces 
B)  Standing committees 
C)  Work teams 
D)  Division committees 
E)  Board members

Question 2

Briefly summarize the steps in the delegation process.

Accepted Answer

The delegation process begins when respo

Question 3

What is authority that flows up and down the chain of command called?

Accepted Answer

A)  Staff authority 
B)  Departmental authority 
C)  Delegated authority 
D)  Divisional authority 
E)  Line authority 
A)  Staff authority 
B)  Departmental authority 
C)  Delegated authority 
D)  Divisional authority 
E)  Line authority

Question 4

What is the advantage of using product departmentalization?

Accepted Answer

A)  Managers can focus on specific product lines. 
B)  Products are organized based on the production process. 
C)  Products are better targets to specific customer groups. 
D)  Customer groups are easily identifiable. 
E)  Products are closer to where consumers are served. 
A)  Managers can focus on specific product lines. 
B)  Products are organized based on the production process. 
C)  Products are better targets to specific customer groups. 
D)  Customer groups are easily identifiable. 
E)  Products are closer to where consumers are served.

Question 5

What is dividing a store into a men's department, a women's department, and a luggage department an example of?

Accepted Answer

A)  Product departmentalization 
B)  Customer departmentalization 
C)  Process departmentalization 
D)  Geographic departmentalization 
E)  International departmentalization 
A)  Product departmentalization 
B)  Customer departmentalization 
C)  Process departmentalization 
D)  Geographic departmentalization 
E)  International departmentalization

Question 6

Divisional structure is the relationships between group functions and activities that determine authority.

Accepted Answer

A) True 
 B)False

Question 7

What style of organization relies almost entirely on employees working on a common project with little or no underlying functional hierarchy?

Accepted Answer

A)  Team 
B)  Virtual 
C)  Learning 
D)  Flexible 
E)  Stratified 
A)  Team 
B)  Virtual 
C)  Learning 
D)  Flexible 
E)  Stratified

Question 8

Which term describes creating and maintaining the innovation and flexibility of a small business environment within the confines of a large, bureaucratic structure?

Accepted Answer

A)  Basic structuring 
B)  Process organization 
C)  Intrapreneuring 
D)  Extrapolating 
E)  Product innovation 
A)  Basic structuring 
B)  Process organization 
C)  Intrapreneuring 
D)  Extrapolating 
E)  Product innovation

Question 9

How can a firm utilize and control an informal company grapevine?

Accepted Answer

Attempts to eliminate the grapevine are

Question 10

The building blocks of all organizations are specialization and centralization.

Accepted Answer

A) True 
 B)False

Question 11

After responsibility for a task is assigned, which of the following comes next to ensure the successful completion of the task?

Accepted Answer

A)  The centralization of the task is identified. 
B)  The liability of the task is determined. 
C)  The span of control is decided. 
D)  The work team is created. 
E)  Authority is granted. 
A)  The centralization of the task is identified. 
B)  The liability of the task is determined. 
C)  The span of control is decided. 
D)  The work team is created. 
E)  Authority is granted.

Question 12

Job specialization is the process of eliminating unnecessary or undesirable jobs.

Accepted Answer

A) True 
 B)False

Question 13

What kind of departmentalization happens when an organization is divided into operations related to different products?

Accepted Answer

A)  Functional departmentalization 
B)  Process departmentalization 
C)  Customer departmentalization 
D)  Geographic departmentalization 
E)  Regional departmentalization 
A)  Functional departmentalization 
B)  Process departmentalization 
C)  Customer departmentalization 
D)  Geographic departmentalization 
E)  Regional departmentalization

Question 14

Which of the following begins when a manager assigns responsibility to a subordinate?

Accepted Answer

A)  Centralization 
B)  Delegation 
C)  Liability 
D)  Authority 
E)  Training 
A)  Centralization 
B)  Delegation 
C)  Liability 
D)  Authority 
E)  Training

Question 15

What do the solid lines on an organization chart show in reporting relationships within a company?

Accepted Answer

A)  Mission statement 
B)  Chain of command 
C)  Job specialization 
D)  Grapevine activity 
E)  Market share 
A)  Mission statement 
B)  Chain of command 
C)  Job specialization 
D)  Grapevine activity 
E)  Market share

Question 16

What is the main organizational characteristic of decentralized firms?

Accepted Answer

A)  Flat 
B)  Tall 
C)  Diverse 
D)  Multi-layered 
E)  Matrix 
A)  Flat 
B)  Tall 
C)  Diverse 
D)  Multi-layered 
E)  Matrix

Question 17

What type of organization seeks to integrate continuous improvements with continuous employee development?

Accepted Answer

A)  Team 
B)  Virtual 
C)  Learning 
D)  Flexible 
E)  Evolving 
A)  Team 
B)  Virtual 
C)  Learning 
D)  Flexible 
E)  Evolving

Question 18

Discuss reasons why informal communication plays a growing role in an organization.

Accepted Answer

Informal communication is increasing in

Question 19

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

Accepted Answer

A)  Delegation 
B)  Departmentalization 
C)  Organization charts 
D)  Mission statement 
E)  Job descriptions 
A)  Delegation 
B)  Departmentalization 
C)  Organization charts 
D)  Mission statement 
E)  Job descriptions

Question 20

Which of the following can effectively, but unintentionally, change the formal structure of an organization?

Accepted Answer

A)  Everyday social interaction of employees 
B)  Suppliers and vendors 
C)  Market conditions 
D)  Members of the Board of Directors 
E)  Intrapreneuring 
A)  Everyday social interaction of employees 
B)  Suppliers and vendors 
C)  Market conditions 
D)  Members of the Board of Directors 
E)  Intrapreneuring

Which term describes groups of operating employees who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Briefly summarize the steps in the delegation process.

What is authority that flows up and down the chain of command called?

What is the advantage of using product departmentalization?

What is dividing a store into a men's department, a women's department, and a luggage department an example of?

Divisional structure is the relationships between group functions and activities that determine authority.

What style of organization relies almost entirely on employees working on a common project with little or no underlying functional hierarchy?

Which term describes creating and maintaining the innovation and flexibility of a small business environment within the confines of a large, bureaucratic structure?

How can a firm utilize and control an informal company grapevine?

The building blocks of all organizations are specialization and centralization.

After responsibility for a task is assigned, which of the following comes next to ensure the successful completion of the task?

Job specialization is the process of eliminating unnecessary or undesirable jobs.

What kind of departmentalization happens when an organization is divided into operations related to different products?

Which of the following begins when a manager assigns responsibility to a subordinate?

What do the solid lines on an organization chart show in reporting relationships within a company?

What is the main organizational characteristic of decentralized firms?

What type of organization seeks to integrate continuous improvements with continuous employee development?

Discuss reasons why informal communication plays a growing role in an organization.

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

Which of the following can effectively, but unintentionally, change the formal structure of an organization?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 6: Organizing the Business

Which term describes groups of operating employees who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Briefly summarize the steps in the delegation process.

What is authority that flows up and down the chain of command called?

What is the advantage of using product departmentalization?

What is dividing a store into a men's department, a women's department, and a luggage department an example of?

Divisional structure is the relationships between group functions and activities that determine authority.

What style of organization relies almost entirely on employees working on a common project with little or no underlying functional hierarchy?

Which term describes creating and maintaining the innovation and flexibility of a small business environment within the confines of a large, bureaucratic structure?

How can a firm utilize and control an informal company grapevine?

The building blocks of all organizations are specialization and centralization.

After responsibility for a task is assigned, which of the following comes next to ensure the successful completion of the task?

Job specialization is the process of eliminating unnecessary or undesirable jobs.

What kind of departmentalization happens when an organization is divided into operations related to different products?

Which of the following begins when a manager assigns responsibility to a subordinate?

What do the solid lines on an organization chart show in reporting relationships within a company?

What is the main organizational characteristic of decentralized firms?

What type of organization seeks to integrate continuous improvements with continuous employee development?

Discuss reasons why informal communication plays a growing role in an organization.

Which of the following clarifies structure and shows employees where they fit into a firm's operations?

Which of the following can effectively, but unintentionally, change the formal structure of an organization?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters