Question 1

Your writing approach for a proposal should be similar to that used for persuasive messages.

Accepted Answer

A) True 
 B)False

Question 2

An index in a formal report

Accepted Answer

A) lists names,places,and subjects mentioned in the report. 
B) lists only the names of authors cited in the report. 
C) lists the names of things and ideas,but not individual people or authors of works. 
D) involves all of the above. 
A) lists names,places,and subjects mentioned in the report. 
B) lists only the names of authors cited in the report. 
C) lists the names of things and ideas,but not individual people or authors of works. 
D) involves all of the above.

Question 3

The cover,title page,and table of contents are among the ________ of a formal report.

Accepted Answer

A) salutary components 
B) introductory portions 
C) prefatory parts 
D) compulsory elements 
A) salutary components 
B) introductory portions 
C) prefatory parts 
D) compulsory elements

Question 4

Which of the following is a key function of the close of a report?

Accepted Answer

A) It indicates why the subject matter is important 
B) It interprets data 
C) It supports your recommendations 
D) It analyzes information gathered during research 
E) It summarizes key points 
A) It indicates why the subject matter is important 
B) It interprets data 
C) It supports your recommendations 
D) It analyzes information gathered during research 
E) It summarizes key points

Question 5

List at least three factors that can help you decide what parts to include in a business report.

Accepted Answer

A number of factors influence business r

Question 6

The general purpose of a ________ is to persuade the audience to do something.

Accepted Answer

A) proposal 
B) presentation 
C) press release 
D) research report 
E) report summary 
A) proposal 
B) presentation 
C) press release 
D) research report 
E) report summary

Question 7

In an unsolicited proposal,the letter of transmittal should follow the pattern for

Accepted Answer

A) informative messages. 
B) educational messages. 
C) persuasive messages. 
D) collaborative messages. 
A) informative messages. 
B) educational messages. 
C) persuasive messages. 
D) collaborative messages.

Question 8

Which of the following is a brief overview of a report's most important points?

Accepted Answer

A) Introduction 
B) Appendix 
C) Synopsis or abstract 
D) Table of contents 
E) Title fly 
A) Introduction 
B) Appendix 
C) Synopsis or abstract 
D) Table of contents 
E) Title fly

Question 9

In a proposal to install an air conditioning system,statements such as,"Our company has over 25 years of experience installing heating,plumbing,and air conditioning systems," should appear in what section?

Accepted Answer

A) Introduction 
B) Body 
C) Close 
D) Appendix 
E) Recommendations 
A) Introduction 
B) Body 
C) Close 
D) Appendix 
E) Recommendations

Question 10

In order to help your readers understand and accept your message

Accepted Answer

A) use headings and links. 
B) include smooth transitions. 
C) provide previews and reviews. 
D) do all of the above. 
A) use headings and links. 
B) include smooth transitions. 
C) provide previews and reviews. 
D) do all of the above.

Question 11

When you're composing a business report,only include the information that supports your line of reasoning.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

Accepted Answer

A) Delivering the report to them in person 
B) Texting them to download the report from your personal webpage 
C) Spending extra money to hire a professional courier to deliver the report 
D) Saving the report in an open-source format on a USB drive and sending it to them via snail mail 
E) Delivering the report to the key decision maker and allowing them to distribute the report to the rest of the group 
A) Delivering the report to them in person 
B) Texting them to download the report from your personal webpage 
C) Spending extra money to hire a professional courier to deliver the report 
D) Saving the report in an open-source format on a USB drive and sending it to them via snail mail 
E) Delivering the report to the key decision maker and allowing them to distribute the report to the rest of the group

Question 13

If you use the impersonal journalism style to write a business message,your tone will not be

Accepted Answer

A) objective. 
B) unemotional. 
C) conversational. 
D) businesslike. 
A) objective. 
B) unemotional. 
C) conversational. 
D) businesslike.

Question 14

List three ways to increase the formality of business reports.

Accepted Answer

To make a report more formal,use the imp

Question 15

Which of the following should be used to begin the writing process of creating the most effective RFP possible?

Accepted Answer

A) Brainstorming the information needed 
B) Asking for detailed information about all aspects of the bidder's organization 
C) Determining the timeframe bidders will have to respond 
D) Determining decision criteria 
E) Identifying what type of tracking system will be used when proposals are submitted 
A) Brainstorming the information needed 
B) Asking for detailed information about all aspects of the bidder's organization 
C) Determining the timeframe bidders will have to respond 
D) Determining decision criteria 
E) Identifying what type of tracking system will be used when proposals are submitted

Question 16

Which section of an RFP includes information on what the proposal should look like,how it should be submitted,and how many copies should be included?

Accepted Answer

A) Decision criteria 
B) Proposal requirements 
C) Submission information 
D) Contact information 
E) Project description 
A) Decision criteria 
B) Proposal requirements 
C) Submission information 
D) Contact information 
E) Project description

Question 17

Which of the following should be included in an RFP to tell people how to respond and who can answer further questions?

Accepted Answer

A) Decision criteria 
B) Proposal requirements 
C) Submission and contact information 
D) Requirements 
E) Project description 
A) Decision criteria 
B) Proposal requirements 
C) Submission and contact information 
D) Requirements 
E) Project description

Question 18

Which section of a report presents and interprets information gathered during an investigation?

Accepted Answer

A) Transition 
B) Review 
C) Close 
D) Body 
E) Introduction 
A) Transition 
B) Review 
C) Close 
D) Body 
E) Introduction

Question 19

Which section of a report is used to support conclusions and recommendations?

Accepted Answer

A) Transition 
B) Review 
C) Close 
D) Body 
E) Introduction 
A) Transition 
B) Review 
C) Close 
D) Body 
E) Introduction

Question 20

Where should you explain the factors that led you to submit an unsolicited proposal,such as conversations with members of the recipient's organization?

Accepted Answer

A) In the body 
B) In the preview section 
C) In the close 
D) In the summary section 
E) In the introduction 
A) In the body 
B) In the preview section 
C) In the close 
D) In the summary section 
E) In the introduction

Your writing approach for a proposal should be similar to that used for persuasive messages.

An index in a formal report

The cover,title page,and table of contents are among the ________ of a formal report.

Which of the following is a key function of the close of a report?

List at least three factors that can help you decide what parts to include in a business report.

The general purpose of a ________ is to persuade the audience to do something.

In an unsolicited proposal,the letter of transmittal should follow the pattern for

Which of the following is a brief overview of a report's most important points?

In a proposal to install an air conditioning system,statements such as,"Our company has over 25 years of experience installing heating,plumbing,and air conditioning systems," should appear in what section?

In order to help your readers understand and accept your message

When you're composing a business report,only include the information that supports your line of reasoning.

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

If you use the impersonal journalism style to write a business message,your tone will not be

List three ways to increase the formality of business reports.

Which of the following should be used to begin the writing process of creating the most effective RFP possible?

Which section of an RFP includes information on what the proposal should look like,how it should be submitted,and how many copies should be included?

Which of the following should be included in an RFP to tell people how to respond and who can answer further questions?

Which section of a report presents and interprets information gathered during an investigation?

Which section of a report is used to support conclusions and recommendations?

Where should you explain the factors that led you to submit an unsolicited proposal,such as conversations with members of the recipient's organization?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 15: Writing and Completing Reports and Proposals

Your writing approach for a proposal should be similar to that used for persuasive messages.

An index in a formal report

The cover,title page,and table of contents are among the ________ of a formal report.

Which of the following is a key function of the close of a report?

List at least three factors that can help you decide what parts to include in a business report.

The general purpose of a ________ is to persuade the audience to do something.

In an unsolicited proposal,the letter of transmittal should follow the pattern for

Which of the following is a brief overview of a report's most important points?

In a proposal to install an air conditioning system,statements such as,"Our company has over 25 years of experience installing heating,plumbing,and air conditioning systems," should appear in what section?

In order to help your readers understand and accept your message

When you're composing a business report,only include the information that supports your line of reasoning.

Which of the following would be the most effective way to deliver a report that you've prepared for a small group of managers in your local office?

If you use the impersonal journalism style to write a business message,your tone will not be

List three ways to increase the formality of business reports.

Which of the following should be used to begin the writing process of creating the most effective RFP possible?

Which section of an RFP includes information on what the proposal should look like,how it should be submitted,and how many copies should be included?

Which of the following should be included in an RFP to tell people how to respond and who can answer further questions?

Which section of a report presents and interprets information gathered during an investigation?

Which section of a report is used to support conclusions and recommendations?

Where should you explain the factors that led you to submit an unsolicited proposal,such as conversations with members of the recipient's organization?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters