Exam 7: Segmentation, Targeting, and Positioning
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing: Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services199 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels171 Questions
Exam 12: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 13: Personal Selling and Sales Promotion169 Questions
Exam 14: Direct and Online Marketing158 Questions
Select questions type
When choosing a target marketing strategy, many factors need to be considered.Which of the following does your text mention as important?
company natural resources
unlimited resources
product life-cycle stage
product cost
your marketing strategies
(Short Answer)
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Neiman Marcus claims superior quality, performance, and style.The owners provide the most upscale products and services and charge a higher price to cover the higher costs.What type of positioning does Neiman Marcus use?
more-for-the-same
more-for-more
repositioning
the-same-for-less
more-for-less
(Short Answer)
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(76)
International Drilling Company is a business-to-business company that segments its foreign markets by the income levels of a country's population.This firm segments on what basis?
political factors
legal factors
geographic factors
economic factors
cultural factors
(Short Answer)
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Bud Lite originally launched with the slogan "Tastes great and less filling!" This slogan suggests Bud Lite used which type of segmentation?
user status
usage rate
benefit
behavioural
psychographic
(Short Answer)
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Pabst beer had a revival in Canada when it began targeting hipsters, a group of people who embrace edginess in their lives with independent thought, progressive thought, creativity, and witty banter.This targeting likely follows which segmentation approach?
social class
lifestyle
occupation
attitude towards the product
personality
(Short Answer)
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Apple says it makes its newest iPad has superior design and usability.Apple is referring to differentiation.
(True/False)
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Your company wants to move away from mass marketing and engage in customer-driven marketing.The four steps to take, in order, are market segmentation, marketing positioning, differentiation, and targeting.
(True/False)
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Once it has chosen a position, a company must take strong steps to deliver and communicate that position to target consumers.Which of the following is necessarily needed for a company to support its positioning strategy?
The company's marketing mix efforts must support the positioning strategy.
Positioning the company calls for moving to more profitable locations.
Designing the marketing mix involves working out the strategic details of advertising.
The company's service personnel must be highly trained and provide superior service.
The company must outperform the competition first.
(Essay)
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What is one major assumption made by marketers who choose to use an undifferentiated marketing strategy?
(Essay)
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Jaygo Food Stores hires better employees than the competition by conducting lengthy searches and interviews.Management also trains employees much better than competitors.Jaygo has gained a strong competitive advantage through which type of differentiation?
image
people
services
product
channel
(Short Answer)
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Consumer and business marketers use many of the same variables to segment markets.Business marketers use which of the following?
operational behaviours
purchasing plans
situational factors
product characteristics
brand personalities
(Short Answer)
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Developing a stronger position within several segments creates more total sales than undifferentiated marketing across all segments.
(True/False)
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Which of the following best describes market segmentation?
dividing the market into smaller, meaningful groups of customers
a promise to a group of customers
evaluating and identifying a meaningful group of customers to serve
creating a unique offering to provide customer value
identifying a clear and distinct place in the customer's brain that the brand or company should occupy
(Essay)
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When Burger King targets children, teens, adults, and seniors with different ads and media, it is practicing ________ segmentation.
geographic
age and life cycle
psychographic
behavioural
usage rate
(Short Answer)
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Which of the following is the most logical reason for Procter & Gamble offering products that compete with one another on the same supermarket shelves?
Different people want a greater selection.
Different people want different mixes of benefits from the products they buy.
Procter & Gamble has little competition.
Retailers request it.
It creates healthy competition.
(Essay)
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The markets you have chosen to serve in four western provinces can be effectively reached and served.You would tell the marketing manager that these segments are ________.
measurable
accessible
substantial
actionable
profitable
(Short Answer)
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Which type of differentiation is used to gain competitive advantage through the way a firm designs its distribution coverage, expertise, and performance?
services differentiation
channel differentiation
people differentiation
product differentiation
price differentiation
(Short Answer)
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How might the marketing mix be different for a hotel targeting a business traveller versus family holiday travellers?
(Essay)
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