Exam 14: Maintaining Information Systems

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Who categorizes and prioritizes the maintenance request in relation to both the strategic and information systems plans of the organization?

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Which maintainability factor specifies the number of unknown errors existing in the system after it is installed?

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What is maintainability? Identify several factors that influence the maintainability of a system.

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"Personnel may have limited job mobility and lack access to adequate human and technical resources" is a disadvantage of combined maintenance organizational structures.

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A new system is developed when there is a change in the hardware or software platform or when fundamental assumptions and properties of the data,logic,or process models change.

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Discuss the concept of configuration management.Who is the system librarian?

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Which SDLC phase is analogous to the maintenance process of obtaining a maintenance request?

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________ may be necessary in order for visitors to find your site based on the new or changed content.

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How can one distinguish between development and maintenance?

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Describe the two tools that help with maintenance of older systems.

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Which maintenance involves making enhancements to improve processing performance or interface usability or to add desired,but not necessarily required,system features?

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What are the four major activities that occur within maintenance?

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Before any code can be checked back in to the librarian,the code must pass the quality control procedures,testing,and documentation standards established by the ________.

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When using an integrated development environment,________ maintain(s)design documents such as data flow diagrams and screen designs,not source code.

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"Maintenance group knows or has access to all assumptions and decisions behind the system's original design" is an advantage of which maintenance organizational structure?

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What are the advantages of the different maintenance organizational structures?

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In corrective maintenance,changes are made to a system to evolve its functionality to changing business needs or technologies.

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With source control tools,each system module file is "frozen" (unchangeable)to a specific version level or is designated as "floating" (changeable),meaning a programmer may check out,lock,and modify a specific system module.

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Which tools have a primary benefit to create high-level design documents of a program by reading and analyzing its source code?

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