Exam 4: Requirements Modeling

The ability to manage information is the mark of a successful systems analyst and an important skill for all IT professionals.

What are the issues to consider as you compile your checklist of specific tasks you want to observe and questions you want to ask during an observation of current operating procedures?

-In projects where it is desirable to obtain input from a large number of people, a(n) ____, such as that shown in the accompanying figure, can be a valuable tool.

A(n) ____ diagram shows the timing of interactions between objects as they occur.

When conducting an interview, after asking a question, allow the person enough time to think about the question and arrive at an answer.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -Kinds of questions that are useful when a systems analyst wants to understand a larger process or draw out the interviewee's opinions, attitudes, or suggestions.

A(n) ____________________ is a planned meeting during which a systems analyst obtains information from another person.

The ____ phase of the SDLC includes four main activities: requirements modeling, data and process modeling, object modeling, and consideration of development strategies.

When recording facts, a systems analyst should document the work by ____.

When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a ____ might select any 20 customers.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -In determining this, one problem is that cost estimates tend to understate costs such as user support and downtime productivity losses.

The ____ is a widely used method of visualizing and documenting software systems design.

Using a(n) ____, an analyst can show business functions and break them down into lower-level functions and processes.

When designing a questionnaire, the most important rule of all is to make sure that questions collect the right data in a form that can be used to further fact-finding.

In an interview, ____ are questions that ask a person to evaluate something by providing limited answers to specific responses or on a numeric scale.

When studying an information system, examples of actual documents should be collected using a process called ____.

In a sequence diagram, vertical arrows represent messages from one object to another. _________________________

When observing people at work, a systems analyst should consider the ____________________, which suggests that worker productivity improves during observation.

There have been some rumblings within the firm that this development project is not necessary so Kieran and others feel it is important to explain the reason for the project at the outset. Whose name goes next to this point on the agenda?

The personal interview usually is the least expensive fact-finding technique. _________________________