Question 1

Decreasing the level of integration is one major way in which organizations can manage the problem of differences in subunit goals.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following terms refers to the power possessed by the people and subunits that control the flow of resources through an organization's production system?

Accepted Answer

A)  centrality 
B)  co-optation 
C)  nonsubstitutability 
D)  referent power 
A)  centrality 
B)  co-optation 
C)  nonsubstitutability 
D)  referent power

Question 3

Define organizational power.

Accepted Answer

Organizational power is the mechanism th

Question 4

Which of the following statements is true regarding the "manifest conflict" stage of Pondy's model?

Accepted Answer

A)  This stage comes immediately after the "latent conflict" stage. 
B)  At this stage conflict is only perceived and there exists no outright conflict. 
C)  The "felt conflict" stage comes immediately after this stage. 
D)  Passive aggression occurs at this stage. 
A)  This stage comes immediately after the "latent conflict" stage. 
B)  At this stage conflict is only perceived and there exists no outright conflict. 
C)  The "felt conflict" stage comes immediately after this stage. 
D)  Passive aggression occurs at this stage.

Question 5

At the felt conflict stage in Pondy's model, subunits in conflict quickly develop an emotional response toward one another.

Accepted Answer

A) True 
 B)False

Question 6

A production manager agrees in a meeting to modify an order for the sales department, but then ignores the request later because of the ongoing conflict between the two departments. This passive aggressive type of behavior occurs in which stage of Pondy's model of organizational conflict?

Accepted Answer

A)  expressed conflict 
B)  perceived conflict 
C)  manifest conflict 
D)  conflict aftermath 
A)  expressed conflict 
B)  perceived conflict 
C)  manifest conflict 
D)  conflict aftermath

Question 7

Which of the following terms refers to the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities?

Accepted Answer

A)  social loafing 
B)  empowerment 
C)  co-optation 
D)  attitudinal structuring 
A)  social loafing 
B)  empowerment 
C)  co-optation 
D)  attitudinal structuring

Question 8

Indispensability can be achieved by decreasing centrality.

Accepted Answer

A) True 
 B)False

Question 9

Organizational power is the ability of one person or group to overcome resistance by others to resolve conflict and achieve a desired objective or result.

Accepted Answer

A) True 
 B)False

Question 10

Explain the "manifest conflict" stage of Pondy's model of organizational conflict.

Accepted Answer

Pondy's model of organizational conflict

Question 11

To manage organizational politics and gain its benefits, an organization must establish a balance of power in which alternative views and solutions can be offered and considered by all parties and dissenting views can be heard.

Accepted Answer

A) True 
 B)False

Question 12

Rick is the only person in the finance department who knows how to fix the computer when it breaks down. The source of Rick's power is ________.

Accepted Answer

A)  control over resources 
B)  control over the premises of decision-making 
C)  authority 
D)  nonsubstitutability 
A)  control over resources 
B)  control over the premises of decision-making 
C)  authority 
D)  nonsubstitutability

Question 13

Which of the following statements is true regarding the "perceived conflict" stage of Pondy's model of organizational conflict?

Accepted Answer

A)  It is the first stage in Pondy's model of organizational conflict. 
B)  This stage comes immediately after the "manifest conflict" stage. 
C)  At this stage conflict is resolved in a way that leaves subunits feeling cooperative. 
D)  The "felt conflict" stage comes immediately after this stage. 
A)  It is the first stage in Pondy's model of organizational conflict. 
B)  This stage comes immediately after the "manifest conflict" stage. 
C)  At this stage conflict is resolved in a way that leaves subunits feeling cooperative. 
D)  The "felt conflict" stage comes immediately after this stage.

Question 14

According to Thompson's model of technology, which of the following types of task interdependence among subunits is most likely to lead to a conflict?

Accepted Answer

A)  sequential task interdependence 
B)  associative task interdependence 
C)  pooled task interdependence 
D)  reciprocal task interdependence 
A)  sequential task interdependence 
B)  associative task interdependence 
C)  pooled task interdependence 
D)  reciprocal task interdependence

Question 15

Organizational conflict is the clash that occurs when the goal-directed behavior of one group blocks or thwarts the goals of another.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following types of power is most likely to be possessed by a CEO of an organization?

Accepted Answer

A)  nonsubstitutability 
B)  referent power 
C)  authority 
D)  expert power 
A)  nonsubstitutability 
B)  referent power 
C)  authority 
D)  expert power

Question 17

Which of the following is one of the ways of managing conflict through attitude change?

Accepted Answer

A)  conducting employee wellness programs 
B)  rotating employees among subunits 
C)  using the 360 degrees appraisal procedure for performance evaluation 
D)  centralizing decision-making authority 
A)  conducting employee wellness programs 
B)  rotating employees among subunits 
C)  using the 360 degrees appraisal procedure for performance evaluation 
D)  centralizing decision-making authority

Question 18

Which of the following is the first stage of Pondy's model of organizational conflict?

Accepted Answer

A)  felt conflict 
B)  perceived conflict 
C)  latent conflict 
D)  manifest conflict 
A)  felt conflict 
B)  perceived conflict 
C)  latent conflict 
D)  manifest conflict

Question 19

To manage the change process to get conflicts resolved in their favor, individuals, subunits, and coalitions often engage in political activity and behavior to enhance the power and influence they have.

Accepted Answer

A) True 
 B)False

Question 20

The use of power to influence decision-making is most effective when power is ________.

Accepted Answer

A)  based on nonsubstitutability 
B)  unobtrusive 
C)  based on expertise 
D)  referent 
A)  based on nonsubstitutability 
B)  unobtrusive 
C)  based on expertise 
D)  referent

Decreasing the level of integration is one major way in which organizations can manage the problem of differences in subunit goals.

Which of the following terms refers to the power possessed by the people and subunits that control the flow of resources through an organization's production system?

Define organizational power.

Which of the following statements is true regarding the "manifest conflict" stage of Pondy's model?

At the felt conflict stage in Pondy's model, subunits in conflict quickly develop an emotional response toward one another.

A production manager agrees in a meeting to modify an order for the sales department, but then ignores the request later because of the ongoing conflict between the two departments. This passive aggressive type of behavior occurs in which stage of Pondy's model of organizational conflict?

Which of the following terms refers to the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities?

Indispensability can be achieved by decreasing centrality.

Organizational power is the ability of one person or group to overcome resistance by others to resolve conflict and achieve a desired objective or result.

Explain the "manifest conflict" stage of Pondy's model of organizational conflict.

To manage organizational politics and gain its benefits, an organization must establish a balance of power in which alternative views and solutions can be offered and considered by all parties and dissenting views can be heard.

Rick is the only person in the finance department who knows how to fix the computer when it breaks down. The source of Rick's power is ________.

Which of the following statements is true regarding the "perceived conflict" stage of Pondy's model of organizational conflict?

According to Thompson's model of technology, which of the following types of task interdependence among subunits is most likely to lead to a conflict?

Organizational conflict is the clash that occurs when the goal-directed behavior of one group blocks or thwarts the goals of another.

Which of the following types of power is most likely to be possessed by a CEO of an organization?

Which of the following is one of the ways of managing conflict through attitude change?

Which of the following is the first stage of Pondy's model of organizational conflict?

To manage the change process to get conflicts resolved in their favor, individuals, subunits, and coalitions often engage in political activity and behavior to enhance the power and influence they have.

The use of power to influence decision-making is most effective when power is ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Filters

Exam 14: Managing Conflict, Power, and Politics

Decreasing the level of integration is one major way in which organizations can manage the problem of differences in subunit goals.

Which of the following terms refers to the power possessed by the people and subunits that control the flow of resources through an organization's production system?

Define organizational power.

Which of the following statements is true regarding the "manifest conflict" stage of Pondy's model?

At the felt conflict stage in Pondy's model, subunits in conflict quickly develop an emotional response toward one another.

A production manager agrees in a meeting to modify an order for the sales department, but then ignores the request later because of the ongoing conflict between the two departments. This passive aggressive type of behavior occurs in which stage of Pondy's model of organizational conflict?

Which of the following terms refers to the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities?

Indispensability can be achieved by decreasing centrality.

Organizational power is the ability of one person or group to overcome resistance by others to resolve conflict and achieve a desired objective or result.

Explain the "manifest conflict" stage of Pondy's model of organizational conflict.

To manage organizational politics and gain its benefits, an organization must establish a balance of power in which alternative views and solutions can be offered and considered by all parties and dissenting views can be heard.

Rick is the only person in the finance department who knows how to fix the computer when it breaks down. The source of Rick's power is ________.

Which of the following statements is true regarding the "perceived conflict" stage of Pondy's model of organizational conflict?

According to Thompson's model of technology, which of the following types of task interdependence among subunits is most likely to lead to a conflict?

Organizational conflict is the clash that occurs when the goal-directed behavior of one group blocks or thwarts the goals of another.

Which of the following types of power is most likely to be possessed by a CEO of an organization?

Which of the following is one of the ways of managing conflict through attitude change?

Which of the following is the first stage of Pondy's model of organizational conflict?

To manage the change process to get conflicts resolved in their favor, individuals, subunits, and coalitions often engage in political activity and behavior to enhance the power and influence they have.

The use of power to influence decision-making is most effective when power is ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Filters