Question 1

There is little variation in returns on IT investment across firms.

Accepted Answer

A) True 
 B)False

Question 2

Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

Accepted Answer

A) True 
 B)False

Question 3

Information technology (IT)consists of all hardware and software that a firm needs to use in order to achieve its business objectives.

Accepted Answer

A) True 
 B)False

Question 4

Which field of study focuses on both a behavioral and technical understanding of information systems?

Accepted Answer

A) Sociology 
B) Operations research 
C) Economics 
D) Behavioral computing 
E) Management information systems 
A) Sociology 
B) Operations research 
C) Economics 
D) Behavioral computing 
E) Management information systems

Question 5

Laws and regulations creating fair,stable market environments are examples of complementary social assets required to optimize returns from IT investments.

Accepted Answer

A) True 
 B)False

Question 6

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites is an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 7

RFID sensor-generated data on stored food items such as storage location is an example of:

Accepted Answer

A) raw input. 
B) raw output. 
C) customer and product data. 
D) sales information. 
E) information systems. 
A) raw input. 
B) raw output. 
C) customer and product data. 
D) sales information. 
E) information systems.

Question 8

All of the following describe the effects of globalization except:

Accepted Answer

A) significant decreases in operating costs. 
B) reduction of labor costs through outsourcing. 
C) ability to find low-cost suppliers. 
D) increases in transaction costs. 
E) replication of business models in multiple countries. 
A) significant decreases in operating costs. 
B) reduction of labor costs through outsourcing. 
C) ability to find low-cost suppliers. 
D) increases in transaction costs. 
E) replication of business models in multiple countries.

Question 9

Output:

Accepted Answer

A) is feedback that has been processed to create meaningful information. 
B) is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C) transfers data to the people who will use it or to the activities for which it will be used. 
D) transfers processed information to the people who will use it or to the activities for which it will be used. 
E) converts raw input into a meaningful form. 
A) is feedback that has been processed to create meaningful information. 
B) is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C) transfers data to the people who will use it or to the activities for which it will be used. 
D) transfers processed information to the people who will use it or to the activities for which it will be used. 
E) converts raw input into a meaningful form.

Question 10

In a hierarchical organization,the upper level consists of:

Accepted Answer

A) scientists. 
B) senior management. 
C) professional employees. 
D) data workers. 
E) knowledge workers. 
A) scientists. 
B) senior management. 
C) professional employees. 
D) data workers. 
E) knowledge workers.

Question 11

Which of the following is an example of a business using information systems to create a new product?

Accepted Answer

A) Walmart's RetailLink system 
B) The Mandarin Oriental's use of computers to keep track of guest preferences 
C) Verizon's use of a web-based digital dashboard to provide real-time company information for managers 
D) Apple's creation of the iPod 
E) Kroger's use of sensors to monitor cold food storage temperatures 
A) Walmart's RetailLink system 
B) The Mandarin Oriental's use of computers to keep track of guest preferences 
C) Verizon's use of a web-based digital dashboard to provide real-time company information for managers 
D) Apple's creation of the iPod 
E) Kroger's use of sensors to monitor cold food storage temperatures

Question 12

Which of the following best describes the primary reason for implementing a new information system,from a business perspective?

Accepted Answer

A) The system enables the firm to create new products and services. 
B) The system will create new value for the firm,beyond its costs. 
C) The system will automate key business processes. 
D) The system is in use by our primary competitors. 
E) The system integrates well with the Web. 
A) The system enables the firm to create new products and services. 
B) The system will create new value for the firm,beyond its costs. 
C) The system will automate key business processes. 
D) The system is in use by our primary competitors. 
E) The system integrates well with the Web.

Question 13

Which of the following would not be a complementary asset for a solar panel manufacturer?

Accepted Answer

A) International solar equipment certification standards 
B) Government funding for green technology 
C) Centralized hierarchical decision making 
D) Innovation-driven management team 
E) Subsidies for adoption of solar energy 
A) International solar equipment certification standards 
B) Government funding for green technology 
C) Centralized hierarchical decision making 
D) Innovation-driven management team 
E) Subsidies for adoption of solar energy

Question 14

In order to be considered a digital firm,all of the firm's significant business relationships and core business processes must be digitally enabled.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about digital firms is not true?

Accepted Answer

A) In digital firms,time shifting and space shifting are the norm. 
B) Today,most firms are fully digital. 
C) Digital firms offer extraordinary opportunities for flexible global organization and management. 
D) Digital firms sense and respond to their environments more rapidly than traditional firms. 
E) Digital firms have more flexibility to survive in turbulent times. 
A) In digital firms,time shifting and space shifting are the norm. 
B) Today,most firms are fully digital. 
C) Digital firms offer extraordinary opportunities for flexible global organization and management. 
D) Digital firms sense and respond to their environments more rapidly than traditional firms. 
E) Digital firms have more flexibility to survive in turbulent times.

Question 16

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

Accepted Answer

A) Middle management 
B) Service workers 
C) Production management 
D) Operational management 
E) Knowledge workers 
A) Middle management 
B) Service workers 
C) Production management 
D) Operational management 
E) Knowledge workers

Question 17

How much did American businesses spend on information systems hardware,software,and telecommunications equipment in 2015?

Accepted Answer

A) About $100 million 
B) About $1 billion 
C) About $100 billion 
D) About $1 trillion 
E) About $10 trillion 
A) About $100 million 
B) About $1 billion 
C) About $100 billion 
D) About $1 trillion 
E) About $10 trillion

Question 18

Competitors were seeking which of the following business objectives when they rushed to provide ATMs after Citibank introduced the first ATMs in New York?

Accepted Answer

A) Improved efficiency 
B) Customer and supplier intimacy 
C) Survival 
D) Competitive advantage 
E) Improved decision making 
A) Improved efficiency 
B) Customer and supplier intimacy 
C) Survival 
D) Competitive advantage 
E) Improved decision making

Question 19

Which of the following is an example of an organizational complementary asset?

Accepted Answer

A) Using the appropriate business model 
B) A collaborative work environment 
C) Laws and regulations 
D) The Internet and telecommunications infrastructure 
E) Strong senior management 
A) Using the appropriate business model 
B) A collaborative work environment 
C) Laws and regulations 
D) The Internet and telecommunications infrastructure 
E) Strong senior management

Question 20

Which of the following may lead to competitive advantage?
1)New products,services,and business models;
2)Charging less for superior products;
3)Responding to customers in real time

Accepted Answer

A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3 
A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3

There is little variation in returns on IT investment across firms.

Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

Information technology (IT)consists of all hardware and software that a firm needs to use in order to achieve its business objectives.

Which field of study focuses on both a behavioral and technical understanding of information systems?

Laws and regulations creating fair,stable market environments are examples of complementary social assets required to optimize returns from IT investments.

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites is an information systems solution used to achieve customer intimacy.

RFID sensor-generated data on stored food items such as storage location is an example of:

All of the following describe the effects of globalization except:

Output:

In a hierarchical organization,the upper level consists of:

Which of the following is an example of a business using information systems to create a new product?

Which of the following best describes the primary reason for implementing a new information system,from a business perspective?

Which of the following would not be a complementary asset for a solar panel manufacturer?

In order to be considered a digital firm,all of the firm's significant business relationships and core business processes must be digitally enabled.

Which of the following statements about digital firms is not true?

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

How much did American businesses spend on information systems hardware,software,and telecommunications equipment in 2015?

Competitors were seeking which of the following business objectives when they rushed to provide ATMs after Citibank introduced the first ATMs in New York?

Which of the following is an example of an organizational complementary asset?

Which of the following may lead to competitive advantage? 1)New products,services,and business models; 2)Charging less for superior products; 3)Responding to customers in real time

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

There is little variation in returns on IT investment across firms.

Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

Information technology (IT)consists of all hardware and software that a firm needs to use in order to achieve its business objectives.

Which field of study focuses on both a behavioral and technical understanding of information systems?

Laws and regulations creating fair,stable market environments are examples of complementary social assets required to optimize returns from IT investments.

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites is an information systems solution used to achieve customer intimacy.

RFID sensor-generated data on stored food items such as storage location is an example of:

All of the following describe the effects of globalization except:

Output:

In a hierarchical organization,the upper level consists of:

Which of the following is an example of a business using information systems to create a new product?

Which of the following best describes the primary reason for implementing a new information system,from a business perspective?

Which of the following would not be a complementary asset for a solar panel manufacturer?

In order to be considered a digital firm,all of the firm's significant business relationships and core business processes must be digitally enabled.

Which of the following statements about digital firms is not true?

In a business hierarchy,which of the following levels is responsible for monitoring the daily activities of the business?

How much did American businesses spend on information systems hardware,software,and telecommunications equipment in 2015?

Competitors were seeking which of the following business objectives when they rushed to provide ATMs after Citibank introduced the first ATMs in New York?

Which of the following is an example of an organizational complementary asset?

Which of the following may lead to competitive advantage? 1)New products,services,and business models; 2)Charging less for superior products; 3)Responding to customers in real time

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications,the Internet,and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters