Question 1

Passive resistance refers to sabotaging the change effort and being outspoken about the negative effects of change.

Accepted Answer

A) True 
 B)False  False

Question 2

Abdul has been downsized.Which of the following is a good piece of advice to offer him?

Accepted Answer

A)  Polish your resume and job hunting skills.
B)  Contact others in the organization to see if they are also affected by the downsizing.
C)  Cut your losses.
D)  Get angry! You just lost your job,you deserve to vent. A

Question 3

Which of the following statements regarding structure and change around the world is correct?

Accepted Answer

A)  France is relatively comfortable with change because it is low in uncertainty avoidance.
B)  The United States is more likely to use rational persuasion as an influence tactic than China.
C)  The United States is characterized by higher levels of centralization than firms in Singapore and Hong Kong.
D)  Japanese organizations are largely decentralized as evidenced by their ringi system. B

Question 4

One issue faced by Toyota was the ______,Japanese-controlled organizational structure,which complicated decision-making in the United States.

Accepted Answer

The answer of One issue faced by Toyota was the...

Question 5

In _____________ experimenting,learning new things and reflecting on new knowledge are the norms.

Accepted Answer

The answer of In _____________ experimenting,learning new things and reflecting...

Question 6

The system where proposals at lower levels are signed and passed along to higher level management in an effort to build consensus is the

Accepted Answer

A)  boundaryless organization.
B)  modular organization.
C)  ringi system.
D)  strategic alliance.

Question 7

During change efforts,the organization should focus on big wins to demonstrate the success of the effort.

Accepted Answer

A) True 
 B)False

Question 8

Organization structure refers to

Accepted Answer

A)  the degree to which decision-making authority is concentrated at higher levels in the organization.
B)  how individual and team work within an organization is coordinated.
C)  the degree to which policies,procedures,job descriptions and rules are written and explicitly articulated.
D)  the number of employees reporting to a single manager.

Question 9

The most negative reaction to a proposed change attempt is __________________.

Accepted Answer

The answer of The most negative reaction to a proposed...

Question 10

____________ organizations are organizations that eliminate traditional barriers between departments as well as barriers between the organization and external environment.

Accepted Answer

The answer of ____________ organizations are organizations that eliminate traditional...

Question 11

_______ is the final stage of Lewin's process of change model which ensures that the change becomes permanent.

Accepted Answer

The answer of _______ is the final stage of Lewin's...

Question 12

Organizational change can be either radical or incremental.

Accepted Answer

A) True 
 B)False

Question 13

Max has just been assigned to a project team after his organization restructured to a matrix organization.What kinds of advice could be offered him to help him deal with multiple bosses?

Accepted Answer

The answer of Max has just been assigned to a...

Question 14

Which of these is NOT a way to seek advancement at an organization with a flat structure?

Accepted Answer

A)  mentor other employees
B)  seek a lateral move
C)  work closely with your direct supervisor
D)  redefine role at the company

Question 15

Toyota's production system is built on principles of ______________ production

Accepted Answer

The answer of Toyota's production system is built on principles...

Question 16

A firm that has departments for finance,manufacturing,human resources,accounting,and marketing is an organization with a ___________ structure.

Accepted Answer

The answer of A firm that has departments for finance,manufacturing,human...

Question 17

The most negative reaction to a proposed change attempt is

Accepted Answer

A)  enthusiastic support.
B)  active resistance.
C)  passive resistance.
D)  compliance.

Question 18

Making sure that organizational members are ready for and receptive to change is what step of the Lewin model?

Accepted Answer

A)  refreeze
B)  unfreeze
C)  assess
D)  change

Question 19

__________ organizations,which combine functional structures with product structures,violate the unity of command principle.

Accepted Answer

The answer of __________ organizations,which combine functional structures with product...

Question 20

Functional structures

Accepted Answer

A)  are most effective when an organization has a large number of products.
B)  are most effective in dynamic environments.
C)  tend to facilitate the effective performance of employees with general mental abilities.
D)  are cost-effective structures for the human resource and information technology departments of most companies.

Exam 14: Organizational Structure and Change