Question 1

The equity theory proposes that ________.

Accepted Answer

A)  offering employees part of the company's shares, or equity, motivates them to do their best because their performance directly ties in with the company's 
B)  employees expect that exerting a given amount of effort will lead to a certain level of performance and will be demotivated if that does not happen 
C)  an employee compares his or her job's input-outcomes ratio with that of relevant others and then takes steps to correct any inequity 
D)  employees are more likely to show initiative at work if they are more involved in decisions that affect their work

Question 2

In the study of motivation, quality is irrelevant to the energy element.

Accepted Answer

A) True 
 B)False

Question 3

The three-needs theory of motivation states that there are three ________ needs that are major motivators in work.

Accepted Answer

A)  psychological 
B)  acquired 
C)  safety 
D)  innate

Question 4

Flipping burgers at the local drive-thru is Marla's first job. She has no work experience, no marketable skills. Which one of the following would you suggest her manager do to keep Marla motivated to perform at her highest level?

Accepted Answer

A)  Pay her more than minimum wage. 
B)  Pair her with a long-term employee to train her in her job tasks. 
C)  Offer her a promotion if she meets specific goals. 
D)  Recognize her best performance with public praise.

Question 5

Explain the concepts of job enlargement and job enrichment with suitable examples and analyze their effectiveness in motivating employees.

Accepted Answer

The answer of Explain the concepts of job enlargement and...

Question 6

The way tasks are combined to form complete jobs is referred to as ________.

Accepted Answer

A)  job evaluation 
B)  job rotation 
C)  job design 
D)  job specification

Question 7

To maximize motivation among today's workforce, managers need to think in terms of ________.

Accepted Answer

A)  job autonomy 
B)  flexibility 
C)  job security 
D)  compensation

Question 8

Goal-setting theory works well as a motivator in cultures that are high in uncertainty avoidance.

Accepted Answer

A) True 
 B)False

Question 9

How can managers use the job characteristics model (JCM) to design jobs?

Accepted Answer

The answer of How can managers use the job characteristics...

Question 10

Matthew is worried that he will not be able to pay his mortgage and feed his family since he was laid off from his production job. Which one of Maslow's levels of need is a concern to Matthew?

Accepted Answer

A)  self-actualization 
B)  esteem 
C)  psychological 
D)  physiological

Question 11

Some people are motivated and some are not.

Accepted Answer

A) True 
 B)False

Question 12

Coworkers Bob and Tom were comparing checks on Friday. Bob saw that Tom's was significantly larger, which made Bob unhappy. Which theory best explains Bob's reaction?

Accepted Answer

A)  Maslow's hierarchy of needs theory 
B)  Herzberg's two-factor theory 
C)  Adams' equity theory 
D)  Vroom's expectancy theory

Question 13

Bob is a social butterfly. He often leaves his workstation to chat with coworkers. He volunteers for every problem-solving team and enjoys planning the annual summer employee picnic. Bob has a ________.

Accepted Answer

A)  low need for safety 
B)  high need for esteem 
C)  low need for power 
D)  high need for affiliation

Question 14

Sarah is using the JCM to redesign jobs for her small team of writers. After carefully analyzing their jobs, she determines that while their jobs are high in skill variety, task identity, task significance, and autonomy, they receive little feedback about their work. Which one of the following steps will enable Sarah to improve this aspect of their jobs?

Accepted Answer

A)  adding editing and proofreading duties to their existing work 
B)  allowing the writers to directly conduct business with their clients 
C)  allowing writers to choose their topics and assignments 
D)  making employees responsible for executing a piece of work from start to finish

Question 15

High-involvement work practices is another term for employee empowerment.

Accepted Answer

A) True 
 B)False

Question 16

In the context of the reinforcement theory, reinforcers are ________.

Accepted Answer

A)  those consequences that immediately follow a behavior and increase the probability that the behavior will be repeated 
B)  punishments or rewards that are given out for negative or positive employee behavior, respectively 
C)  the specific, unambiguous goals that have been set for employees as a standard for measuring their performance 
D)  the supervisors or managers who have the responsibility of monitoring and reinforcing desired employee behavior

Question 17

At 3M, workers are allowed up to 15% of their paid time to devote to projects of their own choosing. For that time, workers have ________.

Accepted Answer

A)  high task identity 
B)  high task significance 
C)  high autonomy 
D)  low feedback

Question 18

Which one of the following needs is a higher-order need in Maslow's hierarchy of needs theory?

Accepted Answer

A)  physiological 
B)  esteem 
C)  power 
D)  safety

Question 19

Research indicates that, for the most part, pay-for-performance programs show positive results.

Accepted Answer

A) True 
 B)False

Question 20

After seeing Tom's paycheck, Bob decided their inputs were nearly identical but Tom's check was much larger. Bob decided to take action to make things fairer in his mind. He is most likely to ________.

Accepted Answer

A)  increase the quantity of his production 
B)  focus on the quality of his production 
C)  reduce his effort at work 
D)  find another person to compare checks with

Exam 16: Motivating Employees

The equity theory proposes that ________.

In the study of motivation, quality is irrelevant to the energy element.

The three-needs theory of motivation states that there are three ________ needs that are major motivators in work.

Flipping burgers at the local drive-thru is Marla's first job. She has no work experience, no marketable skills. Which one of the following would you suggest her manager do to keep Marla motivated to perform at her highest level?

Explain the concepts of job enlargement and job enrichment with suitable examples and analyze their effectiveness in motivating employees.

The way tasks are combined to form complete jobs is referred to as ________.

To maximize motivation among today's workforce, managers need to think in terms of ________.

Goal-setting theory works well as a motivator in cultures that are high in uncertainty avoidance.

How can managers use the job characteristics model (JCM) to design jobs?

Matthew is worried that he will not be able to pay his mortgage and feed his family since he was laid off from his production job. Which one of Maslow's levels of need is a concern to Matthew?

Some people are motivated and some are not.

Coworkers Bob and Tom were comparing checks on Friday. Bob saw that Tom's was significantly larger, which made Bob unhappy. Which theory best explains Bob's reaction?

Bob is a social butterfly. He often leaves his workstation to chat with coworkers. He volunteers for every problem-solving team and enjoys planning the annual summer employee picnic. Bob has a ________.

High-involvement work practices is another term for employee empowerment.

In the context of the reinforcement theory, reinforcers are ________.

At 3M, workers are allowed up to 15% of their paid time to devote to projects of their own choosing. For that time, workers have ________.

Which one of the following needs is a higher-order need in Maslow's hierarchy of needs theory?

Research indicates that, for the most part, pay-for-performance programs show positive results.

After seeing Tom's paycheck, Bob decided their inputs were nearly identical but Tom's check was much larger. Bob decided to take action to make things fairer in his mind. He is most likely to ________.