Question 1

Which of the following does not describe the Toyota Production System (TPS)?

Accepted Answer

A)  jidoka
B)  'just-in-time'
C)  fixed setup time
D)  built-in quality
E)  visualizing problems C

Question 2

Organizations in order to be globally successful must be viewed as portfolio of:

Accepted Answer

A)  activities.
B)  businesses.
C)  competencies.
D)  products.
E)  policies. C

Question 3

How important is the nationality of the top management position holder in global businesses?

Accepted Answer

Many globally minded companies realize that the best person for a top management job or board position is not necessarily someone born in the home country.The ability to speak foreign languages is one difference between managers born and raised in the United States and those born and raised elsewhere.There are many examples of executives who were from countries other than the country where the business is located.Alexander Trotman was born in England and speaks English,French,and German.Howard Stringer is the chief executive at Sony.Generally speaking,however,Japanese companies have been reluctant to place non-Japanese nationals in top positions.For years,only Sony,Mazda,and Mitsubishi had foreigners on their boards.In March 1999,the French company Renault SA bought a stake in Nissan Motor and installed a Brazilian,Carlos Ghosn,as president.An outsider,Ghosn was required to move aggressively to cut costs and make drastic changes in Nissan's structure.He also introduced two new words into Nissan's lexicon: speed and commitment.His life story and exploits have been so important that he is celebrated in a big comic that is popular with Japanese.

Question 4

A company with headquarters in the United States and operational units in the Netherlands,France,Italy,and Spain would be well advised to consider establishing a(n):

Accepted Answer

A)  matrix structure.
B)  international division structure.
C)  geographic structure.
D)  worldwide product division structure.
E)  regional management center.

Question 5

An important leadership task involves articulating all of the below mentioned points except:

Accepted Answer

A)  beliefs.
B)  values.
C)  status.
D)  policies.
E)  activities.

Question 6

Lessons that are learned from Starbucks' company's cooperation with NGOs include all of the following except:

Accepted Answer

A)  don't wait for a crisis to collaborate.
B)  recognize that collaboration involves some compromise.
C)  think strategically about relationships with NGOs.
D)  appreciate the value of the NGOs dependence.
E)  understand that building relationships with NGOs takes time.

Question 7

Subaru's assembly plant in Indiana is the first "zero landfill" auto plant in the United States.

Accepted Answer

A) True 
 B)False

Question 8

Boeing has reorganized its commercial transport design and manufacturing engineers from functional lines into a matrix organization.This new design is expected to have all but one of the following benefits:

Accepted Answer

A)  lower costs and quicken updates.
B)  facilitate problem solving.
C)  unite engineering and manufacturing processes.
D)  provide customer contacts.
E)  enhance product consistency.

Question 9

Which of the following has an American woman as the chief executive?

Accepted Answer

A)  Nissan Motor (Japan) 
B)  PepsiCo (US
A)  
C)  Ford Motor Company (US
A)  
D)  Pharmacia Corporation (US
A)  
E)  Atlas Copco AB (Sweden)

Question 10

A joke among the Japanese says that the only way to escape from the salesperson is to leave the country.Explain this statement highlighting the differences between lean producers and U.S.mass producers.

Accepted Answer

The answer of A joke among the Japanese says that...

Question 11

According to David Whitwam,former CEO of Whirlpool,one must create an organization whose people are:

Accepted Answer

A)  adept at exchanging ideas.
B)  absolutely free of the "not-invented here" syndrome.
C)  constantly working together to identify best global opportunities.
D)  working together to solve the biggest global problems.
E)  able to adapt to systems across borders.

Question 12

Joseph Tripodi is Chief Marketing and Commercial Officer of:

Accepted Answer

A)  Gap (United States) .
B)  Levi's (United States) .
C)  L'Oreal (France) .
D)  Coca-Cola (United States) .
E)  SAP AG (Germany) .

Question 13

Brazilian Carlos Ghosn is chief executive of:

Accepted Answer

A)  Nissan Motor (Japan) .
B)  Pearson PLC (Great Britain) .
C)  Ford Motor Company (US
A)  .
D)  Pharmacia Corporation (US
A)  .
E)  Atlas Copco AB (Sweden) .

Question 14

Management writers often use terms like ________ to describe an organization in which autonomous business units operate with their own agendas and a minimum of horizontal interdependence.

Accepted Answer

A)  sprinklers
B)  fountains
C)  chimneys
D)  skyscrapers
E)  towers

Question 15

Employee ability is emphasized in a lean production environment.Before being hired,people seeking jobs with Toyota participate in the Day of Work,an assessment test to determine who has the right mix of qualities.These qualities include all of the following except:

Accepted Answer

A)  dexterity.
B)  team attitude.
C)  problem solving.
D)  decision making.
E)  team work.

Question 16

Howard Stringer,a native of the United Kingdom,is Chairman of:

Accepted Answer

A)  Nissan Motor (Japan) .
B)  Pearson PLC (Great Britain) .
C)  Ford Motor Company (US
A)  .
D)  Sony (Japan) .
E)  Atlas Copco AB (Sweden) .

Question 17

Which of the following is the best organization structure for global marketing?

Accepted Answer

A)  international division structure
B)  matrix
C)  geographic structure
D)  worldwide product division structure
E)  There is no single "best" structure.

Question 18

Des Moines,Iowa-based Meredith Corporation participates in international markets by means of foreign licensing agreements that are administered by a copyrights and contracts manager.

Accepted Answer

A) True 
 B)False

Question 19

Yong Nam,CEO of LG,recently stipulated that English would be required throughout the company.His reasons for this action included all of the following statements except:

Accepted Answer

A)  the need to have seamless communication.
B)  not to depend on a small group of people.
C)  impede information sharing.
D)  facilitate decision making.
E)  utilizing everybody's wisdom.

Question 20

One of the Corporate Social Responsibility (CSR)initiatives by IKEA's primary carpet supplier in India is to sponsor bridge schools intended to reduce child labor in India's carpet industry.

Accepted Answer

A) True 
 B)False

Exam 17: Leadership, organization, and Corporate Social Responsibility

Which of the following does not describe the Toyota Production System (TPS) ?

Organizations in order to be globally successful must be viewed as portfolio of:

How important is the nationality of the top management position holder in global businesses?

A company with headquarters in the United States and operational units in the Netherlands,France,Italy,and Spain would be well advised to consider establishing a(n) :

An important leadership task involves articulating all of the below mentioned points except:

Lessons that are learned from Starbucks' company's cooperation with NGOs include all of the following except:

Subaru's assembly plant in Indiana is the first "zero landfill" auto plant in the United States.

Boeing has reorganized its commercial transport design and manufacturing engineers from functional lines into a matrix organization.This new design is expected to have all but one of the following benefits:

Which of the following has an American woman as the chief executive?

A joke among the Japanese says that the only way to escape from the salesperson is to leave the country.Explain this statement highlighting the differences between lean producers and U.S.mass producers.

According to David Whitwam,former CEO of Whirlpool,one must create an organization whose people are:

Joseph Tripodi is Chief Marketing and Commercial Officer of:

Brazilian Carlos Ghosn is chief executive of:

Management writers often use terms like ________ to describe an organization in which autonomous business units operate with their own agendas and a minimum of horizontal interdependence.

Employee ability is emphasized in a lean production environment.Before being hired,people seeking jobs with Toyota participate in the Day of Work,an assessment test to determine who has the right mix of qualities.These qualities include all of the following except:

Howard Stringer,a native of the United Kingdom,is Chairman of:

Which of the following is the best organization structure for global marketing?

Des Moines,Iowa-based Meredith Corporation participates in international markets by means of foreign licensing agreements that are administered by a copyrights and contracts manager.

Yong Nam,CEO of LG,recently stipulated that English would be required throughout the company.His reasons for this action included all of the following statements except:

One of the Corporate Social Responsibility (CSR)initiatives by IKEA's primary carpet supplier in India is to sponsor bridge schools intended to reduce child labor in India's carpet industry.