Question 1

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Accepted Answer

A) Supervisors 
B) Incumbents 
C) Customers 
D) Subordinates 
E) External job analysts

Question 2

Which of the following is likely to happen when a private equity group hires an efficiency expert?

Accepted Answer

A) Overburdening people by removing machines 
B) Modifying production processes to support excess inventories 
C) Increasing the number of employees involved in a particular task 
D) Limiting procedures that streamline operations 
E) Decreasing movements that create no value

Question 3

Unlike the Dictionary of Occupational Titles (DOT),the Occupational Information Network (O*NET)relies on fixed job titles and narrow task descriptions.

Accepted Answer

A) True 
 B)False

Question 4

Jeff was recently hired as a new manager.He is looking for the ________ to see the relationships between individuals and units.

Accepted Answer

A) work-flow analysis 
B) organization structure 
C) work-flow evaluation 
D) organizational dynamics 
E) work-flow design

Question 5

Knowledge is an individual's level of proficiency at performing a particular task.

Accepted Answer

A) True 
 B)False

Question 6

Katerina is looking for a job that will be quick to learn and not require a lot of thinking,so she can earn money and still focus on earning her degree.She is looking for a job that follows the ________ approach.

Accepted Answer

A) motivational 
B) mechanistic 
C) biological 
D) perceptual-motor 
E) ergonomic

Question 7

The perceptual-motor approach to job design focuses on

Accepted Answer

A) physical capabilities and limitations. 
B) mental capabilities and limitations. 
C) behavioral patterns and attitudinal variables. 
D) efficiency and time management. 
E) meaningfulness and job satisfaction.

Question 8

Which of the following best explains outcome interdependence in relation to teams?

Accepted Answer

A) The level to which an individual team member has to contribute to achieve the team's output 
B) The amount of resources shared among team members to help them accomplish the team's task 
C) The extent to which an individual team member leans on the other team members to achieve his or her output 
D) The level of input required from the team as a whole to complete its set tasks 
E) The level to which the reward for task accomplishment is shared among the team members

Question 9

More and more people use computers to do their work today.As a result,spelling,grammar,and math basic skills are decreasing.

Accepted Answer

A) True 
 B)False

Question 10

For teams to be effective,it is essential that the level of task interdependence is greater than the level of outcome interdependence.

Accepted Answer

A) True 
 B)False

Question 11

Due to their work-flow focus and proximity to a homogeneous consumer base,divisional structures tend to be less flexible and innovative.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is the primary role of an efficiency expert?

Accepted Answer

A) Looking for additional resources to increase productivity 
B) Implementing a system that can store excess inventories 
C) Introducing new equipment that will increase output 
D) Removing every bit of waste in production operations 
E) Employing more people to complete a task more quickly

Question 13

Jemma reviews job applicants and screens their applications into thee piles: highly qualified,qualified,and not qualified.She then lets the hiring manager see those who are highly qualified and qualified.This is part of

Accepted Answer

A) career planning. 
B) human resource planning. 
C) training. 
D) selection. 
E) job evaluation.

Question 14

Job evaluation is the process of getting information about how well each employee is performing in order to reward those who are effective and improve the performance of those who are ineffective.

Accepted Answer

A) True 
 B)False

Question 15

Holding monthly meetings,attending quarterly reviews,and planning annual conferences are all examples of

Accepted Answer

A) knowledge. 
B) skills. 
C) abilities. 
D) responsibilities. 
E) persistence.

Question 16

Centralization is the degree to which work units are grouped based on functional similarity or similarity of workflow.

Accepted Answer

A) True 
 B)False

Question 17

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

Accepted Answer

The answer of What are the advantages and disadvantages of...

Question 18

Which of the following was replaced by the Occupational Information Network (O*NET)?

Accepted Answer

A) Position Analysis Questionnaire 
B) General Aptitude Test Battery 
C) Dictionary of Occupational Titles 
D) Workforce Learning Link 
E) Work Profiling System

Question 19

________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs.

Accepted Answer

A) Job analysis 
B) Organization structure 
C) Organizational dynamics 
D) Work-relationship analysis 
E) Work-flow design

Question 20

The Position Analysis Questionnaire (PAQ)covers only the work context,leaving out the inputs,outputs,and processes involved in the job.

Accepted Answer

A) True 
 B)False

Exam 4: The Analysis and Design of Work

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Which of the following is likely to happen when a private equity group hires an efficiency expert?

Unlike the Dictionary of Occupational Titles (DOT),the Occupational Information Network (O*NET)relies on fixed job titles and narrow task descriptions.

Jeff was recently hired as a new manager.He is looking for the ________ to see the relationships between individuals and units.

Knowledge is an individual's level of proficiency at performing a particular task.

Katerina is looking for a job that will be quick to learn and not require a lot of thinking,so she can earn money and still focus on earning her degree.She is looking for a job that follows the ________ approach.

The perceptual-motor approach to job design focuses on

Which of the following best explains outcome interdependence in relation to teams?

More and more people use computers to do their work today.As a result,spelling,grammar,and math basic skills are decreasing.

For teams to be effective,it is essential that the level of task interdependence is greater than the level of outcome interdependence.

Due to their work-flow focus and proximity to a homogeneous consumer base,divisional structures tend to be less flexible and innovative.

Which of the following is the primary role of an efficiency expert?

Jemma reviews job applicants and screens their applications into thee piles: highly qualified,qualified,and not qualified.She then lets the hiring manager see those who are highly qualified and qualified.This is part of

Job evaluation is the process of getting information about how well each employee is performing in order to reward those who are effective and improve the performance of those who are ineffective.

Holding monthly meetings,attending quarterly reviews,and planning annual conferences are all examples of

Centralization is the degree to which work units are grouped based on functional similarity or similarity of workflow.

What are the advantages and disadvantages of a functional structure? Compare them with those of a divisional structure.

Which of the following was replaced by the Occupational Information Network (O*NET) ?

________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs.

The Position Analysis Questionnaire (PAQ)covers only the work context,leaving out the inputs,outputs,and processes involved in the job.