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Techniques Imparted by Theatrical Improvisation and Jazz Improvisation Provide Service

Question 11

Multiple Choice

Techniques imparted by theatrical improvisation and jazz improvisation provide service workers with _______________


A) skills in reading customer cues.
B) skills in responding to customer cues.
C) guidance on coordinating a team effort among the team service employees who are interacting with the customer.
D) a and b
E) a,b,c

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