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  3. Study Set
    Essentials of Services Marketing
  4. Exam
    Exam 11: Managing People for Service Advantage
  5. Question
    One of Ritz-Carlton's Hiring Principles Is ____________
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One of Ritz-Carlton's Hiring Principles Is ____________

Question 20

Question 20

Multiple Choice

One of Ritz-Carlton's hiring principles is ____________.


A) maintain a tight knit group
B) hire people with the right personality
C) "training, training, training"
D) customer service is first
E) new hires lead the way

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