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    Business
  3. Study Set
    Consumer Behavior Building Marketing Strategy
  4. Exam
    Exam 18: Post-Purchase Processes, Customer Satisfaction, and Customer Commitment
  5. Question
    Employees Who Deal Directly with Consumers Are Known as _____
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Employees Who Deal Directly with Consumers Are Known as _____

Question 35

Question 35

Multiple Choice

Employees who deal directly with consumers are known as _____.


A) foot soldiers
B) clerks
C) consumer-level employees
D) frontline employees
E) primary employees

Correct Answer:

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