Question 1

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

Accepted Answer

A)  401(k) plans 
B)  career coaches 
C)  appraisal committees 
D)  orientation programs

Question 2

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Accepted Answer

A) True 
 B)False

Question 3

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

Accepted Answer

A)  reach agreement with the employee on a plan 
B)  ask the employee open-ended questions 
C)  offer ideas and advice to the employee 
D)  observe the employee on the job

Question 4

Studies indicate that traditional mentoring is less effective for men than it is for women.

Accepted Answer

A) True 
 B)False

Question 5

Reality shock occurs when a new employee's high expectations confront the reality of a boring job.

Accepted Answer

A) True 
 B)False

Question 6

When the organization desires to cut cost and raise profitability,downsizing could be an option. In a brief essay,discuss the matter that needs to be carefully considered in reducing the number of people employed by a firm.

Accepted Answer

The answer of When the organization desires to cut cost...

Question 7

Why are an increasing number of firms focusing on retirement planning?

Accepted Answer

A)  concerns about future labor shortages 
B)  surveys of current employee attitudes 
C)  modifications to the promotion process 
D)  increases in health insurance premiums

Question 8

Matching individual strengths and weaknesses with occupational opportunities and threats is a key to the career planning process.

Accepted Answer

A) True 
 B)False

Question 9

In regards to an employee's career development,it is the primary responsibility of the ________ to make career plans,set goals,and utilize development opportunities.

Accepted Answer

A)  employer 
B)  employee 
C)  recruiter 
D)  HR manager

Question 10

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Accepted Answer

A)  prior performance 
B)  aptitude tests 
C)  assessment centers 
D)  psychological exams

Question 11

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

Accepted Answer

A) True 
 B)False

Question 12

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.After beginning as a small bait and tackle shop in 1948,Dick's has grown to become a leader in the sports and fitness retail industry.Many career opportunities are available in Dick's in areas as diverse as IT,product development,merchandising,and store management.Top management at Dick's realizes the importance of hiring and retaining quality employees.As a result,the firm has decided to implement policies,practices,and programs that support employees' career needs. Which of the following,if true,would best support the argument that the firm should institute a flexible career track program?

Accepted Answer

A)  Executive positions at Dick's Sporting Goods are rewarded for a combination of seniority and competence. 
B)  Situational interviews are used at Dick's Sporting Goods to screen potential store managers. 
C)  Executive positions at Dick's Sporting Goods are predominantly held by men. 
D)  Over half of all Dick's Sporting Goods stores are run by female managers.

Question 13

How are firms using technology for career development programs?

Accepted Answer

A)  using online testing systems to screen applicants 
B)  providing mentors and coaches with online training systems 
C)  monitoring employees' performance with electronic performance support systems 
D)  using talent management systems to integrate employees' appraisal and training information

Question 14

Miranda wants to make partner at her law firm.However,she is worried because 70-hour work weeks are the norm for someone striving to make partner.Miranda wants to be fair to her family as well as excel at work.The best way for the law firm to address this problem is by ________.

Accepted Answer

A)  providing Miranda with a female career coach 
B)  persuading Miranda to temporarily work in a less competitive law firm 
C)  offering a flexible career track that allows Miranda to periodically reduce her work load 
D)  providing a career planning workshop to help Miranda determine a more appropriate occupation

Question 15

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states.After beginning as a small bait and tackle shop in 1948,Dick's has grown to become a leader in the sports and fitness retail industry.Many career opportunities are available in Dick's in areas as diverse as IT,product development,merchandising,and store management.Top management at Dick's realizes the importance of hiring and retaining quality employees.As a result,the firm has decided to implement policies,practices,and programs that support employees' career needs. Which of the following,if true,would best support the argument that Dick's should assign a coach to each new employee?

Accepted Answer

A)  The turnover rate of newly hired hourly employees at Dick's Sporting Goods is higher than the industry average. 
B)  Many new employees at Dick's Sporting Goods have expressed interest in the firm's tuition reimbursement program. 
C)  Dick's Sporting Goods has integrated preretirement counseling and succession planning into its career management practices. 
D)  Dick's Sporting Goods uses talent management software to place new employees in the most appropriate positions.

Question 16

IBM initiated an on-demand staffing strategy to meet the changing technological needs of its customers.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are characteristic of a formal promotion process EXCEPT ________.

Accepted Answer

A)  open positions are posted 
B)  promotion criteria are made available 
C)  job postings are circulated to all employees 
D)  promotions are based on unpublished requirements

Question 18

An employer's promotion processes are free of the requirements imposed by anti-discrimination laws.

Accepted Answer

A) True 
 B)False

Question 19

How has the psychological contract between employers and employees changed over time? How can employers gain greater commitment from employees?

Accepted Answer

The answer of How has the psychological contract between employers...

Question 20

According to research cited in the text,what is the primary reason that top-performing/high commitment employees gave for voluntarily leaving an organization?

Accepted Answer

A)  career development 
B)  work-life balance 
C)  promotions 
D)  salary

Exam 10: Employee Retention, Engagement, and Careers

All of the following are types of career development initiatives implemented by employers EXCEPT ________.

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

Studies indicate that traditional mentoring is less effective for men than it is for women.

Reality shock occurs when a new employee's high expectations confront the reality of a boring job.

When the organization desires to cut cost and raise profitability,downsizing could be an option. In a brief essay,discuss the matter that needs to be carefully considered in reducing the number of people employed by a firm.

Why are an increasing number of firms focusing on retirement planning?

Matching individual strengths and weaknesses with occupational opportunities and threats is a key to the career planning process.

In regards to an employee's career development,it is the primary responsibility of the ________ to make career plans,set goals,and utilize development opportunities.

Which of the following is the simplest and most often used method for predicting the future performance of a candidate for promotion?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

How are firms using technology for career development programs?

Miranda wants to make partner at her law firm.However,she is worried because 70-hour work weeks are the norm for someone striving to make partner.Miranda wants to be fair to her family as well as excel at work.The best way for the law firm to address this problem is by ________.

IBM initiated an on-demand staffing strategy to meet the changing technological needs of its customers.

All of the following are characteristic of a formal promotion process EXCEPT ________.

An employer's promotion processes are free of the requirements imposed by anti-discrimination laws.

How has the psychological contract between employers and employees changed over time? How can employers gain greater commitment from employees?

According to research cited in the text,what is the primary reason that top-performing/high commitment employees gave for voluntarily leaving an organization?