Question 1

Peterson Productions wants to protect itself from wrongful discharge litigation,so the firm has eliminated from its job application any statements that suggest ________.

Accepted Answer

A)  background investigations 
B)  permanent employment 
C)  union membership 
D)  merit performance

Question 2

Parker Pharmaceuticals is a corporation that employs over 400 workers.As the firm continues to grow,the need for discipline among employees has become more critical.The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker.
-Which of the following best supports a decision to use the progressive disciplinary action approach?

Accepted Answer

A)  Major violations and terminations rarely occur at Parker. 
B)  Parker wants an informal procedure for disciplining employees. 
C)  Managers at Parker have been inconsistent with disciplining employees. 
D)  Chronic tardiness is the primary disciplinary issue among Parker employees.

Question 3

when a firm delays downsizing as long as possible,the firm will most likely ________.

Accepted Answer

A)  recover more quickly when the economy improves 
B)  implement a formal grievance procedure 
C)  force senior employees into retirement 
D)  file for bankruptcy within one year

Question 4

What are the common reasons that CEOs and other top executives are fired?

Accepted Answer

The answer of What are the common reasons that CEOs...

Question 5

What is the most common reason individuals provide when resigning from a firm?

Accepted Answer

A)  unsatisfactory compensation 
B)  few promotion opportunities 
C)  disagreement with supervisor 
D)  discriminatory company policies

Question 6

How do employers benefit from outplacement and offboarding?

Accepted Answer

The answer of How do employers benefit from outplacement and...

Question 7

The process of giving a worker time off with pay to think about whether he or she wants to follow the rules and continue working for the company is called disciplinary action without punishment.

Accepted Answer

A) True 
 B)False

Question 8

Why is it important for a firm to focus on internal employee relations? How does employment at will relate to a firm's internal employee relations?

Accepted Answer

The answer of Why is it important for a firm...

Question 9

In approximately two of every three U.S.jobs,the worker's continued employment depends almost entirely on the continued goodwill of his or her employer.

Accepted Answer

A) True 
 B)False

Question 10

What instrument seeks input from employees to determine their feelings about topics such as flexibility in the workplace,opportunities for advancement,training and development opportunities,and the firm's compensation system?

Accepted Answer

A)  productivity survey 
B)  attitude survey 
C)  selection test 
D)  market analysis

Question 11

Which term refers to an unwritten contract that is created when an employee agrees to work for an employer but no agreement exists as to how long the parties expect the employment to last?

Accepted Answer

A)  temporary assignment 
B)  contract employment 
C)  employment at will 
D)  right-to-work law

Question 12

Firing employees is typically easier to do at unionized firms than at union-free firms.

Accepted Answer

A) True 
 B)False

Question 13

The disciplinary action process deals largely with infractions of rules.

Accepted Answer

A) True 
 B)False

Question 14

Disciplinary action should never be administered ________.

Accepted Answer

A)  at the beginning of a shift 
B)  immediately before a lunch break 
C)  in the presence of others 
D)  immediately after the violation occurs

Question 15

Which of the following is LEAST likely to be a topic addressed during offboarding?

Accepted Answer

A)  training programs 
B)  company property 
C)  health insurance 
D)  retirement plans

Question 16

Unifed Enterprises has implemented an alternative dispute resolution program to resolve conflicts between the firm and its employees.Which of the following is NOT one of the advantages associated with alternative dispute resolution?

Accepted Answer

A)  jury trial 
B)  low cost 
C)  efficient 
D)  private

Question 17

The status of most workers in an organization is permanently fixed.

Accepted Answer

A) True 
 B)False

Question 18

Through what means may personality clashes between two valued employees be effectively handled?

Accepted Answer

A)  promotions 
B)  transfers 
C)  demotions 
D)  layoffs

Question 19

Why do firms most likely outsource exit interviews?

Accepted Answer

A)  promoting corporate goodwill 
B)  ensuring honest responses 
C)  saving time and cost 
D)  quantifying results

Question 20

Alternative dispute resolution is less adversarial than litigation,but it tends to be more costly.

Accepted Answer

A) True 
 B)False

Exam 12: Internal Employee Relations

Peterson Productions wants to protect itself from wrongful discharge litigation,so the firm has eliminated from its job application any statements that suggest ________.

when a firm delays downsizing as long as possible,the firm will most likely ________.

What are the common reasons that CEOs and other top executives are fired?

What is the most common reason individuals provide when resigning from a firm?

How do employers benefit from outplacement and offboarding?

The process of giving a worker time off with pay to think about whether he or she wants to follow the rules and continue working for the company is called disciplinary action without punishment.

Why is it important for a firm to focus on internal employee relations? How does employment at will relate to a firm's internal employee relations?

In approximately two of every three U.S.jobs,the worker's continued employment depends almost entirely on the continued goodwill of his or her employer.

What instrument seeks input from employees to determine their feelings about topics such as flexibility in the workplace,opportunities for advancement,training and development opportunities,and the firm's compensation system?

Which term refers to an unwritten contract that is created when an employee agrees to work for an employer but no agreement exists as to how long the parties expect the employment to last?

Firing employees is typically easier to do at unionized firms than at union-free firms.

The disciplinary action process deals largely with infractions of rules.

Disciplinary action should never be administered ________.

Which of the following is LEAST likely to be a topic addressed during offboarding?

Unifed Enterprises has implemented an alternative dispute resolution program to resolve conflicts between the firm and its employees.Which of the following is NOT one of the advantages associated with alternative dispute resolution?

The status of most workers in an organization is permanently fixed.

Through what means may personality clashes between two valued employees be effectively handled?

Why do firms most likely outsource exit interviews?

Alternative dispute resolution is less adversarial than litigation,but it tends to be more costly.