Question 1

A Windows 7 computer has a problem and it is after hours, but the computer has been left on. What utility could be used from a Windows 2000 Professional computer to look at the Vista computer?

Accepted Answer

A)  Remote Assistance 
B)  Remote Desktop 
C)  Telnet 
D)  None of these programs will help.

Question 2

Match the Windows 7 version with the environment where it is commonly deployed. Note that there is only one answer for each of these even though a category may apply to more than one selection.
Home Basic _______
Enterprise _______
Home Premium _______
Ultimate _______
A. Includes the AppLocker tool
B. Home-bound elder for email
C. Middle school student that needs to create multimedia projects
D. Corporate environment

Accepted Answer

The answer of Match the Windows 7 version with the...

Question 3

The boot partition and the system partition can be the same partition with Windows 7.

Accepted Answer

A) True 
 B)False

Question 4

A computer has Windows 7 installed from the factory. Another computer has been built and the Windows 7 from the first computer _______ [ can | cannot ] be used on the second computer.

Accepted Answer

The answer of A computer has Windows 7 installed from...

Question 5

Which combination of recommendations contains the best advice for avoiding burnout?

Accepted Answer

A)  Increase your productivity; get enough sleep; and subscribe to a positive saying or quote. 
B)  Take a few breaks during the workday; take a vacation from work; exercise; and set reachable goals for the day. 
C)  Have good eating habits; take a few days off each week; and read a joke on the Internet. 
D)  Learn something new; smile; and drive different ways to work.

Question 6

Match the task with the Windows 7 control panel category. Note that each category has only one definition when the other definitions are taken into account, even though some definitions can be accessed through multiple control panel links.
Programs _______
Action Center _______
Network and Internet _______
User Accounts (and Family Safety) _______
System and Security _______
A. Access Internet options
B. Access the troubleshooting wizards
C. Change desktop gadgets
D. Access System properties
E. Reset a user password

Accepted Answer

The answer of Match the task with the Windows 7...

Question 7

The _______ Microsoft tool is used to check for hardware and software compatibility problems before Windows is installed.

Accepted Answer

The answer of The _______ Microsoft tool is used to...

Question 8

What is the minimum RAM requirement to run Microsoft Virtual PC?

Accepted Answer

A)  1GB 
B)  1.5GB 
C)  2GB 
D)  512MB 
E)  4GB

Question 9

What is the minimum amount of hard disk space required to install Windows 7 Professional?

Accepted Answer

A)  1GB 
B)  640KB 
C)  1.5GB 
D)  500MB

Question 10

What are the two most important steps for a successful device installation?

Accepted Answer

A)  Have all tools at hand. 
B)  Obtain the latest driver. 
C)  Ensure the operating system has all service packs and patches. 
D)  Test Internet connectivity before installing the device. 
E)  Follow the device manufacturer's installation directions.

Question 11

A Windows 7 computer just had an incident that caused a BSOD (blue screen of death) event. The user rebooted the computer and got it working. What tool should be used by the technician to find the STOP error code for the BSOD?

Accepted Answer

A)  The error code cannot be found on the computer now that a reboot has occurred. 
B)  Event Viewer 
C)  Task Manager 
D)  Device Manager

Question 12

The _______ system performance tool can be used to quickly see processor and memory utilization.

Accepted Answer

The answer of The _______ system performance tool can be...

Question 13

What Windows tool is used to halt an application that is not responding?

Accepted Answer

A)  REGEDIT 
B)  Event Viewer 
C)  Task Manager 
D)  Upgrade Advisor

Question 14

A new video card has been installed and the Windows XP system boots to a screen that is unreadable. You try Safe Mode, but that doesnʹt work either. What Advanced Boot menu option would be a good choice to try next?

Accepted Answer

A)  Debugging Mode 
B)  Enable Boot Logging 
C)  Enable VGA Mode 
D)  Start Windows Normally

Question 15

Match the trait with either FAT32, NTFS, or either FAT32 or NTFS.
Share files between Windows 98 and XP _______
40GB partition _______
16GB partition _______
Folder compression _______
File and folder encryption _______
Disk quotas _______
Antivirus software installed ________
Share files between 2000 Professional and Vista _______
A. FAT32
B. NTFS
C. FAT32 or NTFS

Accepted Answer

The answer of Match the trait with either FAT32, NTFS,...

Question 16

You must be a member of the _______ group to install a new hardware driver.

Accepted Answer

The answer of You must be a member of the...

Question 17

A/An _______ device driver has not been altered and cannot be overwritten by the installation process of another program.

Accepted Answer

The answer of A/An _______ device driver has not been...

Question 18

32-bit Windows 7 can be installed on both 32 - and 48-bit processors.

Accepted Answer